United States Technical Support Reports & Reviews (3)
United States Technical Support Contacts
If you know any contact information for United States Technical Support, help other victims by adding it!
Add new contacts
SCAMPULSE
|
SCAMPULSE
If you know any contact information for United States Technical Support, help other victims by adding it!
Scammer's address 2292 Sundown Lane Austin TX 78749 United States, Austin, TX 78749, USA
Country United States
Victim Location NJ 07080, USA
Type of a scam Tech Support
We appreciate your business with us!
Dear Customer,
Your order with USTA Protection Plan is being carefully processed.
Below are your transaction details. Kindly keep it in a safe space for future reference. If you've any question about the transaction, please get in touch with our team on 786 753 7661.
Thank you!
Transaction ID : USHIIBANK0HH
Reference No.:
7980455422
Order ID :
US7855
Payment Amount: $217.00
Order Confirmation #
US7855
Purchased Item (1)
$197.00
Delivery + Handling
$15.00
Sales Tax
$5.00
TOTAL
$217.00
Please Note: Order can be cancelled or modify within 24 hours of the transaction. Please get in touch with our team on the below mentioned Number.
786 753 7661
Country United States
Victim Location IN 46368, USA
Type of a scam Phishing
Transaction ID - *********** Order Date - March 23 2021
Amount-$199.99
Dear Member,
First and foremost, we want to thank you for buying products using our United States Technical Support. Without your loyalty and support, we would not be able to continuously provide our members with valuable benefits and actively develop our industry. Put simply, you make what we do possible.
It's been a year since we first met you, and we're looking forward to many more years! Did you know that your membership expires today?
Since your account is set to auto-renew, we will automatically process charge on March 23 2021.
There is no action required from your end. This email is just to remind you about the payment charge.
Please don't let your membership lapse! There are better options than paying an additional dollar to attend monthly events.
The good news is, This year we have an extra incentive for you after renewal of your membership by March 24 2021. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day.
Sincerly,
UST Billing Team
800 277 5673
Customer Service & Sales
Mon-Fri: 8am - 8pm Eastern
Sat : 10am - 7pm Eastern
Sunday Closed
I called....definitely not legit. They called me a ***** !!! I have checked my credit cards and no charge is listed but it normally takes 24 hours to post.
Country United States
Victim Location WI 54538, USA
Total money lost $1,800
Type of a scam Tech Support
I went to Walgreen’s where I purchased 2 Nike gift cards one for $500.00 and one for $200.00. I returned home with the cards and gave Tom the codes. He then stated that my $500.00 refund should be on my boyfriend’s MerrickBank card. When I looked at the balance I had discovered not only was the full $1200.00 still missing from my account but more transaction fees had been taken.
I then called Tom back 12/12/19 and he said that the whole transaction had been cancelled and that he talked to his account manager and they would issue me a cashier’s check to be sent to my home for $2500.00 but since that is $1000.00 more than I should be getting he again needed me to go to the Walgreens or Walmart and get additional gift cards Google Play ones this time in the amount of $800 to pay the surplus once again minus an additional $200.00 compensation for my troubles. I went to Walgreen’s and purchased a gift card for $400.00 then had to go to Walmart to purchase another Google Play card in the amount of $400.00. I returned home and gave Tom these codes. With the promise that the physical cashiers check would be arriving at my home within the hour. I waited and still no check.
Tom had called me back and said that there was a problem with the servers and the check could not be generated.
I then called on Saturday 12/14/19 and was told that they could not generate the cashier’s check for $2500, but the account manager had authorized them to transfer $3200 directly to my bank account at ChippewaValleyBank, but again this is over what I am now owed and once again I would need to payback the surplus of $500. I told them I no longer had that amount and the most I could do was $200. I was told that was fine that they would transfer the money once I gave them the gift card code and then once the money was transfer I could go on Monday and get another card for the remaining $300.00. I went to Family Dollar and got 1 Google Play card in the amount of $200.00, returned home and gave Tom the code with my bank account open and ready for the bank transfer of $3200.00.
So to sum it all up $1700 gone in gift cards with codes already given, and no payback from this company United States Technical Support. All of this started on the 12/11/19 and continues 12/16/19 with still no payback in any of my accounts. I have already called them twice today 12/16/19 at the number 1-802-466-4148 and no response.
I did email Chase bank and attached the photo of the 2500.00 cashier's check that was supposedly on it's way. I wanted to make Chase bank aware of the scam using their bank that could possibly be happening and yet they did not seem to care. (noticed afterwards: the check says remitter MACINTOSH REFUND DEPT. LLC) and Tom when first called said it was about my Microsoft Windows Defender, 2 different companies and I do not own anything Apple (Macintosh) related. Oh hindsight.
Today's 12/16/19 Talked to Sam the account manager and he has demanded that I go to the store and get a giftcard for 200.00 and I have a couple of hours, to do so or I will not be getting any money. I have informed Sam and Tom that I do not have any money on any credit cards nor in bank account to be able to physically go to the store and get any gift card for any amount, nor can I borrow any money. Therefore as of right now I am out $1700.00. They expect me to trust them and ultimately give them gift card codes totalling 1900.00 in faith of getting a bank transfer of $3200.00
They said they would call me back in 30 minutes which at that time would have made it 3:00pm and it is now after 4pm and still nothing. Got a call that due to bank being closed and that they want to try to get this taken care of early in the morning on 12/19/19 I told them I had dialysis and would be home before 11 and I would call them then.
I was told that the amount of 3200.00 would be transferred into my bank 12/19/19 I came home from dialysis and assisted in supposedly finishing this transfer. Had to purchase 2 $50 each Google Play cards and give Tom the codes in order for the transfer fee. After was told the day prior that nothing more would be needed from me. So now the total of $1800.00 has been taken from MerrickBank and Discover credit cards and used to purchase 2 Nike giftcards equaling $700.00 and 6 Google Play gift cards equaling $1100.00. Tom informed me that the codes were verified in the accounts department and that he would stay in the office til the transfer said that it went through on their end. Tom called me back after 5pm and said that the transfer had gone through on their end but might not be shown in my account til my bank opened. He said to check and call him back in order to get the confirmation number. Chippewa Valley Bank opened at 9AM on 12/20/19 and I checked both online and on the phone and there was NO TRANSFER. I called Tom before 10AM and notified him of this on his voicemail, waited til 11AM tried checking my account again and still NOTHING. Called Tom once again left a voicemail message and no response.
What makes them shady is it always seems they tend to call back almost immediately when I mentioned that I would have to take all my documentation to the bank, police and lawyer. Once I left that message, as I am typing this Tom (customer id:Tom123) called with 128453 as the transaction confirmation number and told me to give it 1 hr so around 12:15pm on 12/20/19 and then check my bank account and see if the money was in there and to then give him a call back. Tom also stated that Saturday is their last business working day due to the holidays and that everything will be settled today.
I waited til 12:30pm (12/20/19) and logged into my Chippewa Velley Bank account and also called the phone banking number to check on my balance and again NOTHING not even pending transaction. I did attempt to email the bank and gave them the transfer number 128453 that Tom had provided me and stated that $3200.00 was supposed to be transfered and that was the confirmation number that this company had given me and I asked if my bank can track it and find out why it is not going through or if I have indeed been scammed, I am waiting on the email response from my bank. I have also called Tom and told him that nothing has been transfered and we have to figure this out today or a lawyer would have to figure it out later and as of now, no response.
Tom called at 2:30 but I was out and so I called him back at 4:00ish at that time we tried to do a remote transfer of 3200.00 to my account through remote access to the computer. My bank would not let me sign in so Tom said to wait til after dialysis tomorrow 12/21/19 and come home and check my account then and then if the money is there call him and give him my name and confirmation number that the money is there. I will not be holding my breathe at this point. He also stated that tomorrow is the last day they will be working in my state which is Wisconsin but Tom had priorly told me that he is located in California and a reverse phone number lookup of Tom's direct number 802-466-4148 stated that number belonged to a company in Vermont. Where are you people and what are you working if not a scam. I will be the first to admit I was wrong if I do indeed get my money or at least the amount of 3200.00 that was promised to me.
It is now 12/21/19 and I called Tom twice from the home phone and messaged him from the cellphone now the bank is getting ready to close. Still no response and I told him on the voicemail that I will be leaving the house again around 12-12:30 and Tom had stated yesterday that they need to get this done today. I have no idea when or if I will ever get this money but if not they are aware that I will be pressing charges after the holidays for committing an internet, credit card, false bank wire transfer, giftcard code theft and anything else to stop these particular scam artists.
I have now left several voice mails and text messages for Tom starting from around 11:00 this morning til now it is 3:43pm. on 12/21/19 and not one reply from Tom all day not even to say that he is working on it when in all actuality they are probably not in the office at all or they are ignoring the calls until the end of their business day and they reached their deadline of committing the gift card scam. I did however state that I do have the right to ask for all recordings since they told me that all calls are recorded and for printed documentation of our transactions. Sent to my home and/or email and he has both because of the bogus cashier's check he sent a photo of to lure me into getting more giftcards and my address was on the check. Who is to say I will ever hear from them again, but my last words are KARMA she's a B***H and I ask she reign down upon [censored] that do this kind of crap to people.
It is now 12/22/19 and yesterday was the deadline of them refunding my money and them working Wisconsin for this year and possibly next. I did not hear anything from Sam, Tom or anyone at United States Technical Support. I made one final call this morning to put it on the recordings/voicemail, that I did not receive my refund and that this company has indeed frauded me out of $1800.00. I have also called Nike as 2 of the gift cards were from them and I reported the codes as stolen, of course they are not responsible but a friendly helpful person named Charlie has taken down my information including the card numbers because I do have the physical cards and receipts and he has escaladed the matter to the proper department at Nike and they will contact me with the next steps if possible probably after the holidays. My next steps will be to make Google Play apprised of this situation as well. I have filed a complaint with the FTC online with the little information that I do have and put the 2 phone numbers I have on the scam lists I could find. I will be filing a case with my local police department after the holidays because mine was ruined I see no need to make others deal with my problems over the holidays.
I am so very sorry to my boyfriend, my friends, family and anyone dealing with this matter on my behalf for falling for this scam and costing us so much more than money and almost everything.