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Universal Multi Solutions

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Universal Multi Solutions Reports & Reviews (1)

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I have gotten an insufferable amount of phone calls from this company over the past months, they claim that I purchased a service from them last year and that they are an affiliate of Microsoft and have access to proprietary diagnostic programs for cleaning and fixing problems with your Windows security systems. He said his name was Robert Anderson, which I questioned due to his Indian accent, but he said he did just use that name because Americans cannot pronounce Indian names. He told me that because I had a Microsoft system it was sending error reports to his support server and that is why he called me. He had me open up the /run/ box using the windows key and the /r/ key and then I went to the Event Viewer. In the Windows Logs System file there are indeed a lot of alerts, some of them pretty serious, namely, critical and error alerts, but he wanted me to give him remote access to my computer to fix these. I asked what he was going to try to get me to buy in order to fix the whole problem or prevent it from happening again and he said he could only do whatever I authorized. He assured me repeatedly that he was only trying to do tech support that I paid for already because there were support services included in the cost of my computer. I asked him for the physical location of his company and he said Jacksonville, FL, so I google searched the scammer's supposed company name, Universal Multi Systems, and it came up saying the company was in Dehli, India. When I told him that's what it said he asked me where I saw that and I told him again it was from a Google search. The phone immediately went dead. This is a scam, they are INCREDIBLY smooth talkers, and are HORRIFICALLY persistent. Block their number if you can (but it won't help because their calls are computer generated and if you block one number they just generate the call from another number to bypass the block).

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