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Universal Printing Solutions

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Universal Printing Solutions Reports & Reviews (6)

- Wilton, CT, USA
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Ordered ink from the company, that was initially a trial, then they proceeded with sending 4 dozen cartridges of ink. Was then told that they were sending another 4 dozen that I never agreed to. Told me all they could do was half the order.

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A man named Todd with Universal Printing called the company I work for and he asked for our previous assistant that left our company not that long ago. I told Todd that she was no longer at our business and he told me that she had placed an order for ink and that it was scheduled to be delivered. I obliviously told him okay because he made me believe our previous assistant ordered it before she left. Later, I find out that for 30 ink cartridges they were charging almost $3000. Which is a large amount! I had to reach out to our past assistant, and she told me that she had never placed an order from them before. And, that when she worked at the company Universal printing kept calling and trying to persist in buying their products in a harsh way. And, she told them to stop calling the company because she was going to report them to the BBB. Universal printing took advantage that our old assistant left and tried to trick me into thinking that she had ordered products from their company when she had not just so they can sell their products. I finally looked for the reviews for Universal Printing Solutions and many people state that they are just scammers! Please Beware and take this business out.

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Do not talk to anyone from this company! You agree to try their product, before you know it product is being shipped out without your knowledge/agreement, somehow you are now on automatic billing, an invoice is sent with a no return policy on all products and services.

There is an exchange policy but go figure there is no website available to view other products/services. Another red flag that this company is a scam. STAY AWAY FROM THIS BUSINESS, REPS or any CS affiliated with this address, name, similar name!

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- Garland, TX, USA
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Caller starts by saying they are closing out our account due to inactivity. I said yes, we only have one printer and still have a cartridge on the shelf. He said they have a shelf life of 3 years. Then presents a bunch of double talk about not purchasing 6 toner cartridges last year and he is sending me a year end catalog with an Amazon gift card in it, so look for it. He said stay on the line 10 seconds after he hangs up to activate my Amazon gift card, which I did. The call was disconnected. An hour later, I receive a call from a lady confirming she is sending me a toner cartridge and my final payment of $150. I said wait a minute. I didn't order anything, we still have one on the shelf and Tim didn't say he was charging me anything or sending me another toner cartridge......This place is a scam !

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- Friendswood, TX, USA
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We are a small veterinary clinic and we use office supplies daily. A telemarketer called our office offering high yield toner for a better price than we were currently paying. They offered reward/prepaid gift cards with every few shipments to sweeten the deal, as of today the gift cards total $1250.00. We did pay and expected to receive 1 shipment of toner. Our clinic was most definitely directed to do something that we did not want to do. In fact, over the course of a year and a half we continued to receive shipments we didn't order and when we spoke to the representative he always insisted that it was all apart of our original agreement. We have never signed a contract and have never received any such agreement in writing. I asked for them to cancel all the future shipments, but they have never stopped and still continue to ship and charge our business credit card multiple times each month. I believe the representative fabricated the "original agreement" and during our discussions with Universal Printing Solutions they would remind us of this so called "agreement" and imply that if we didn't fulfill the rest of our orders that somehow we were liable for breaching the contract.

Overall I believe because I am a good business person and pay my debts and expect others to do the same I assumed (gullibly) that he was correct and we truly did have some arrangement but this was false.

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Our company recently purchased ink from Universal Printing Solutions. It was not until after purchasing their ink that we discovered that the first thing that pops up when you type in their business on Google is "ScamPulse.com Complaints." Upon discovering the many many complaints filed against this company, I happened to have had an old authentic HP Printer ink cartridge lying around so I the compared the two cartridges out of suspicion that Universal Printing Solutions may be selling counterfeit cartridges. I was correct. The big "give away" was that the authentic HP cartridge is a U.S. product while the counterfeit cartridge is made in Japan.

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