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Unlock Phone by IMEI Online

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Unlock Phone by IMEI Online Reports & Reviews (1)

- Mercer Island, WA, USA • Jun 14, 2024

Searching for "AT&T unlock iPhone" on Google took me to a website with lots of AT&T logos and a promise to immediately unlock the phone for 26 euros (I am on vacation in Europe). I thought I was dealing with a service called direct unlocks by AT&T. Then provided a progress bar that soon said it was done, then asked for another 44 euros to actually unlock the phone, claiming the first payment was just to check on eligibility. I agreed. Then a 3-day counter started. I then looked them up online, and found this damning entry on Reddit: https://www.reddit.com/r/PhoneUnlocks/comments/193nj31/yes_direct_unlocks_is_a_s... />
I have tried to get my money back from their website, but they have extensive terms of service claiming they are in the right, which they just keep pointing me to. I have also reported them to my credit card company.

After I understood they weren't AT&T I logged into AT&T and unlocked my phone for free there. Now they are asking for proof that I unlocked it myself. The details involve a request ID that they could possibly use to credibly claim to AT&T that they are me, so I will not give that to them.

DirectUnlocks collected my phone's IMEI, AT&T PIN code (I think), user name, and other information. I don't recall all that they asked for.

Since unlocking is a service provided by network operators such as AT&T, and is free, unless there is a contract that needs to be first paid up, I frankly don't see a legal reason for DirectUnlocks to exist at all.

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