Upgrade Loan Reports & Reviews (1)
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Total money lost $29
Type of a scam Advance Fee Loan
Then they took the money out of my account. I called again and finally got through after holding again for almost an hour. I informed them of the problem and of course she could not help me with that, another department would have to help. I was not up to holding yet again. I told her I just wanted to close the account. She said I still owed them 39 cents, why I have no idea. But fine I said take the money and close my account. I asked for a confirmation that the account had been closed and she said it would take up to 30 days to receive that information. To which I still have not received. So they took the 39 cents and I thought we were finished, but that was not the case. I did receive an email with my payment conformation, but nothing about closing the account. Today was the last straw, they deposited another 7 cents into my account. I guess they think the amount is so small that most people will not notice and if they do this to all their customers than they are probably making a good amount of money. So I paid my banking institution a $29 fee to stop their activity. This is ridiculous to say the least. I will be submitting a complaint with Credit Karma, that was where I found them, also with Sutton Bank who issues the card and Visa where the license is issued.