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Us.dyucycle.com Reports & Reviews (2)

- Covina, CA, USA

Purchase Item: DYU A1F Pro 16 Inch Folding Electric Bike x 1 ,

Purchase Date:03/29/2024, Total amount 379.05 USD,

On 03/31/2024, The Scammer sent me an email below:

Hello, your order has been identified as a risk order by the bank's risk control system. We need you to provide photos of your ID card and credit card to review the shipment. Can you provide it?

Best regards,

DYU Team

On 04/02/2024, I sent an email back below:

I checked my bank account and you have received the money,When can the electric bike be delivered to me?

On 04/04/2024, I sent an email back again below:

You have already collected the money from my bank account on 03/30,You also asked me to provide photos of my ID and credit card,You promised that the delivery time would be 5-7 days,But you have not sent me the E-bike yet,This is a complete fraud? I need your immediate response, whether to refund me or send me the bike,Otherwise, I will take legal action?

On 03/31/2024, The Scammer sent me an email again below:

Hello, your order has been identified as a risk order by the bank's risk control system. We need you to provide photos of your ID card and credit card to review the shipment. Can you provide it?

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This is a scam site, They have received the money but not sending the product, But they still asked me to provide a photo of my ID and credit card, I have to report them?

• Apr 14, 2025

I'm sorry to hear that. I purchased the DYU D3F and it's really great. I've ridden it for a long distance. I provided the corresponding materials, and there are absolutely no safety issues at all. Their staff patiently explained to me. This is also to ensure the financial security of my customers. Because they have a powerful payment risk monitoring system within the company. Doing so completely protects the payment security of the purchasers. There is absolutely no need to report! I hope this information is helpful to you.

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