USpassportandvisa.org Reports & Reviews (134)
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Scam website uspassportandvisa.org stole my personal information
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Misleading fee structure on uspassportandvisa.org application
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Call +1 888 232 1667 for REFUND and HELP Call +1 888 232 1667 for REFUND and HELP
They site claims to expedite to be a portal of renewal for a passport, but in fact they simply fill out a pdf on my behalf and skim my personal information.
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There has been no way to contact customer service to resolve there issue. You submit information and they do nothing other than email what you have submitted and maintain a copy of your social security, date of birth, address and bank information for their own personal records - they now have all of my bank and sensitive information and my spouses info.
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Post submitting payment and printing the form, I noticed on the last page that I would need to submit a separate payment via check for the renewal of my passport and that the amount just paid was ONLY for using the fillable form and shipping label. I promptly followed up via their contact page and via email requesting a refund and requested their transparency on their website versus unethically misleading their site visitors. I also requested that they permanently delete all the data entered and now waiting to see if they will in fact refund the amount and really hoping my PII doesn’t end elsewhere. Though measures have been taken to monitor identity theft and credit.
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They now have my personal information and credit card details and I am concerned to protect my personal information from theft.
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