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Usserviceanimals.org

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Usserviceanimals.org Reports & Reviews (2)

- San Jose, CA, USA • Oct 16, 2024
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The ADA does not require any form of certification or registration for a service dog. Therefore this company is charging customers for a certification/registration that is not needed. This also causes new service dog handlers to receive false information on what it takes to be a service dog and how much training is needed. This puts other service animals at risk in public spaces if other service animals are not being properly trained.

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- Lake Wales, FL, USA
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The company provides FAKE "doctor's notes" for Emotional service animals for housing and such. I paid $79 to register my dog with the company and all the sudden, they needed $150 for a "doctor's" note to complete the service. These documents are fakes. The customer service was also very rude and unprofessional and disbthwir best to avoid giving me a refund. I then talked to a guy named Garreth who finally got my refund dealth with, but kept asking questions on why I wanted a refund. I waited on the phone for a "mental health specialist" for the "Doctor's letter" and finally a guy answered very unprofessionally with a "hello" like it was his phone at home. Anyway, the site is a fake. Please take it down.

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