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ValaNio

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ValaNio Reports & Reviews (11)

- Woodbridge, NJ, USA • Jan 11, 2024
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The company is a clothing company falsely advertised as a US Company based in South Carolina. Only reason I finally caved and bought two what I thought were cute sweaters, based on the reviews and it was a US company. They also claim to have a full refund policy. They advertise on their website they ship directly from their shop in South Carolina. I received the sweaters from China! Two weeks after ordering. They looked horrible on and made of poor quality. I contacted them immediately to start the return policy as you have 30 days from receipt of goods. They took a few days to initially to answer me back through emails, however, they said they could only refund $15.00 and would i accept. I said no, not after i spent 89.00, unacceptable. Then they offered two days later $23.00. I offered to file a complaint with ScamPulse.com and I stopped payment immediately through Klarna (payment account much like Paypal, not directly out of my bank but through third party payer). So I only made two payments on the two sweaters at that point as it is done in 4 payments every two weeks. So I stopped it before they could go in and take another 22.00. I'm good with that but I want people to know not to use this company.

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Saw ad on Facebook. Order 3 tops for $109.22. Website indicates made in South Carolina USA, quality guarantee, 30 day money back guarantee, etc. product received appears to be from china. Poor quality and size is not accurate. They will not authorize return for credit. They offered me $45, then $70 then $80. No phone number only email. Not acceptable. I have also made a claim to my credit card company.

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- Mission Viejo, CA, USA
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Advertised on Facebook, clothing made in South Carolina, ordered 2 dresses on website. Dresses received ,incorrectly sized unable wear . Return policy states that I need to go to [email protected] and request a return authorization . service @valanio.com took me to 6pm.com. This company says no such order number exists and they don't know who Valanio is. After many attempts I was able to contact Valanio by email. First they offered to exchange the dresses , which I refused stating return only, now they are willing to compensate me $28. Refused all offers want return only. No replies.

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- Weiser, ID, USA
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Women's fashions advertised on Facebook as ValaNio.com. I ordered blouse on 04/09/2023; received PayPal receipt from "Dress Fashion". On 04/13/2023 email stated "We've Shipped Your Order", USPS Tracking Number issued however USPS link states "not in the system".

Twice since then, 04/18/2023 and 04/23/2023 my email correspondence to them at [email protected] has been useless.

Today on Facebook there were NUMEROUS advertisements with the same fashions/pictures, verbiage "Made in South Carolina" and 'cloned' webpages under different names: Gabrinl.com, Keppal.com, Pappya.com, Crigne.com, Ryabe.com, Tiywe.com, Dassica.com, Vyile.com, Soyxe.com, Rycuv.com, Eszai-Fashion.com, Arhiy.com, Eriony.com, Arwop.com, Nicelegant.com, Klynu.com, Kyzue.com, Fynur.com, Alxoy.com, Capatee.com, Peagy.com, Dyave-shop.com; I am sure there are more. This is when I realized I was scammed. I immediately contacted my charge card company and reported a fraud case.

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I bought 3 dresses from a website called Valanio. The front page stated the products were shipped from USA or UK. Took longer than expected to receive the package. The quality of the dresses was poor and they didn’t fit, which itself can happen. The return policy section stated easy return, didn’t specify particular returning criterias other than returning the clothes in mint condition. So as instructed, I contacted customer service at [email protected] They then proceded by offering me to keep the clothes in exchange of different amounts of money. At first 35$, then 50$, then they offered 65$ OR I can ship back the products at No 47, 107 Sheikh Zayed Rd Dubai UAE +852 81990571
By googling the address I found other reports of similar scams used under different companies using the exact same address. In fact they all use the same pictures so they’re recognizable. Do not send back your items, I have accepted the 65$ refund but I very much doubt I will see any processed on my card. If this happened to you call your bank to secure your payment method, might need to cancel your credit card.
Valanio is a SCAM
Valanio is a SCAM
Valanio is a SCAM
Valanio is a SCAM
Valanio is a SCAM
Valanio is a SCAM

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I purchased a dress for 60.98 and it came late. wanting to return. They will not let me and offered me 9.00 to keep it. On the return policy it said as long as it is in the original packaging and with tags I had 20 days to return. I have been trying to get a return slip and talking with their representative at valanio for 2 days and keep getting run around. The telephone number they gave me is not correct.

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I purchased 5 tops from Valanio. None fit - too small. I emailed the company, as instructed on the website, to arrange for authorization for returns. First they offered me $32.00 and told me to keep the merchandise. I declined. Second, they offered me $64.00 and still keep the merchandise. I again declined. Next they gave me a "final" offer of an $80.00 and keep the merchandise. I now tell them they are out of line, I want my full refund. They claim the clothes are made in the US and UK, but then say they have to be shipped back to Dubai. They also claim "Easy returns" and refunds.

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I browsed the ValaNio catalog which seemed professionally produced, and noted that the site promised free shipping for orders over $79 and easy returns. I selected a business casual outfit (black & white top with black pants) and what looked like a pretty blouse to wear with pants or a skirt. When the items arrived, I realized that the fabrics were far too warm for summer wear. Moreover, the material for the top and pants were similar to what would be used for a windbreaker or children's tent -- not at all a "business casual" look. I immediately requested a return authorization and for about two weeks went back and forth via email with customer service. I was offered an increasing amount of money (beginning with $18, ending with $48, on a purchase of $91.98) to keep the items and receive a refund, with no particular timeline given for the refund, though the website claims it would be within 30 days. I was informed that shipping to Asia would be too expensive and was never given a return authorization. This company claims what looks like a non-existent address in London, UK, but the USPS tracking slip indicated that shipping originated in Springfield, New York. I did not accept the offer (though I didn't refuse it either), but contested the charge on my credit card. The dispute has not yet been resolved.

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Tried ordering dress online, company offered no real contact information, when I received an email the order has been sent, I can’t track it through the post office or any other means

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Valanio took an order for clothing and charged my credit card. 20 days later, a label for shipping had been made, items still not shipped, and Valanio stopped responding to emails.

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Advertise clothing made in Indiana

30-day money back guarantee

Won’t honor refund

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