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VanGo Group

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VanGo Group Reports & Reviews (95)

It is a scam
Ordered a kid charm necklace for Mother’s Day on 5.3.20

Received after 33 days
The engraved is soooooo small that can’t be seen
It supposed to have a gem but it’s only paint
Total lost $26
Total scam
DO NOT BUY anything from this group

+1

i ordered a neckess for mothers day 2 moths ago and i still havent receiuved it. iwas moving out to another country so i wanted to give her something special but i i havent recceived anything and she is far away from me now ... my heart is broken..

I considered ordering from this place and while trying to find more information, the screen with their website went blank. That was my sign not to order from them, but woke up to a payment processed via Paypal for $58.11. I immediately requested the payment be stopped, but paypal was no help. I've filed a dispute with paypal only for them to be of no help and they immediately closed my case. Paypal is just as guilty and fraudulent as this company for not assisting me to resolve this issue.

+1

Bought a necklace for mother's day with express shipping. Have never received it. How can this be if Pay pal is support of company

+1
- Niagara Falls, NY, USA

On April 25th 2020 I ordered a necklace for my wife for mother's day from the Vango group their ad said it would be here by mother's day but it was not. I sent them an email asking them where it was and they sent me back an email that they couldn't find my order and that I needed to give them my order # which I never got. I sent them my PayPal receipt showing their company name and my transaction ID for this item. They sent me an email saying that they could not find my order in their system and I sent them back an email with the screenshots of the transaction to which the sent me back an email with the tracking # of 420***************************. This morning I received a text message from USPS stating that the tracking # was invalid to which I sent the Vango group an email stating this (I have screenshots of all of these conversations if you need them.)

+1

Purchased an item I saw advertised on Facebook. It was a Key Chain that could have names engraved on it. It was $35.00. I can't find the advertisement on FB any more. This was on April 28, 2020. After taxes and whatever else they charged me, the total came to $40.95. That was deducted when I placed the order.If was on Facebook, so I thought it was legit. I emailed the company a day after because I realized I spelled one of the names wrong. I almost immediately got an email back, telling me they received the email and would make the correction. After about 2 weeks and not hearing anything or seeing any kind update about the order, I couldn't gatan answer or acknowledgement. I opened up a complaint via Pay Pal, which is how I paid them. I have included a copy of the info on Pay Pal...
There is an open dispute associated with this transaction. Visit the Resolution Center to view status.
Paid with
PNC Bank Debit Card
VISA Debit Card x-1787
You'll see "PAYPAL *VANGO GROUP" on your card statement.
Ship to
Kathy Dantzler
"Address"
1918 Graham Lane
LaMott, PA 19027
United States
Category
Clothing
Transaction ID
17H09215951064447
Seller info
vango group
Purchase details
Purchase amount
$35.00
Shipping
$5.95
Total
$40.95

Here

I thought I was scammed too, but recieved the necklace for my wife today, I just said [censored] it , never opened a complain or anything, took 28 days to arrive, and she loves it , it has our 2 kids names engraved with their birthstones!

I purchased what I thought was Charmin Ultra Strong toilet paper off a FaceBook ad. (So stupid, cant believe it did it) for 35.98. I got an email from Knife.Love with the confirmation and tried to track the shipment but the link provided but it wouldn’t work. I emailed them and they said it was in transit. When I got the product it was not Charmin. I emailed them that I wanted a refund and they told me it would cost more for me to ship it back and said they would refund me $4. I told them no you will give me a full refund and you send me a shipping label. They said they would give me $8 and I send it back. I told them I wanted a full refund they said I had to pay to ship it back and they would then give me a refund. I am livid. They’re not going to refund me anything. I know this is a scam! They should not be allowed to advertise they should be taken down!

+2

I too was scammed by van Gogh for a what was described as extra large mega 10 pack roll of toilet paper. I paid $36 with shipping and it took two months to arrive. They were the smallest rolls of toilet paper I’ve ever seen. PayPal has been going back-and-forth with me and will not give me an immediate refund

+1

I was ripped off by this group and their false advertisement of Charmin products. I paid $35.98 for a joke not even worth the shipping charge. I am promoting a class action suit against PayPal because there is proof they have had many complaints regarding these scammers and they allow us to become prey to it!.

+4

I too ordered the toilet paper on March 20, got a confirmation email, but have never received the product. Wonder why PayPal would continue to allow transactions with this group considering the number of complaints.

I would be interested

I had order a artificial Jewelry for my wife and did not get nothing. When I searched about this group then found that this group is dad of all scams. PayPal is having lots of complaint for them but still processing orders. They should simply refused the order.

+5

I thought the same but just got it today, necklace for my wife with our 2 kids names and birthstones, took 28 days to arrive, they never sent any confirmation, I thought I was scammed but didn't do anything about it, to my surprise I recieved it today ?

My wife was in colorado with her son when the pandemic hit so when she said toilet paper was scarce, I scurried and found vangard and ordered and wanted it shipped to her but as of 5/7/20 nothing yet and it was ordered 3/23/20 so I am trying to gain a refund because my wife is coming back home next week.

+1

They advertised...10 days tops to receive. It's been almost 90 days

I ordered a four piece comforter for my bed and only received the bedspread and no pillow shag or square pillow as shown. The comforter is nice but I can get a whole set with comforter pillow shams and cute pillow for $40 at a place called ATHOME . Please send my pillow shams and pillows it’s for my Mothers day.

March 19,2020, I ordered Charmin tissue for $35.98. My account was charged double and I received nothing! I only ordered one package-- I'm not a hoarder.
Things like this discourage people from buying on line. I will gladly accept a refund of
$71.96

I bought a color changing coffee mug on may 2 2020 I didn't receive any emails on order confirmation... when I searched for the website.. I got a scam conformation

+3

They are a SCAM. They even had the nerve to reply to PayPal like they were legitimate. I got some CHINESE GARBAGE from these Chinese scammers who caused this pandemic to begin with. These criminals should be in PRISON. Paypal knows they are scammers, they have over 300 complaints and they still have not shut them down. They responded they shipped a product, they did not say they did not ship what they described and they shipped GARBAGE. So I have to now wait a month longer for my money. These people are below low.

+1

Scammers scammers scammers... I ordered Charmin Mega Rolls got 8 tiny rolls of some kind of Chinese tissue with no way to roll it on the tissue roller. Can't even read the label ... never been scammed like this before by anyone $38.00 for dollar store crap that I'll never use.. looks like Paypal doesn't stand behind this as I see they won't refund.. so sad someone can get away with this. The trust in Paypal is now gone too. All I want back is my
Money or the actual item I ordered..

+1

I, too, ordered toilet paper from them. I have not received it when it was ordered a month ago. How can I get my money back

+1

Took me over a month got some crap Chinese tissue that can't even be used. You will not get what you paid for and you can't even read the packaging. I'm so disappointed hope you have better luck but reading these complaints I think you will be disappointed..

When Toilet Paper was a scarce commodity, they advertised 40 mega rolls of Charmin for $65.98 plus $5.95 shipping. When I received more than a month later, it was 20 travel/purse size rolls of some unknown/inferior brand. Product was shipped from China. As I had purchased thru PayPal, I had to pay the International shipping fee of $25+ in order to get a refund of the $71.93. This company is definitely a scam. BEWARE - DO NOT PURCHASE FROM THEM!

+2

I too got some crap Chinese paper and only 8 small rolls

- Cedar Rapids, IA, USA

Promised a Valentines gift with a photo inscription etc. for Valentine’s Day did not show up would not allow gift to be canceled was shipped received a mug that was not what was ordered PayPal would not allow me to get refunded because there was a tracking number I still had to pay $35 for receiving something in the mail even though it wasn’t what was ordered. Was supposed to have a photo with I love you happy Valentine’s Day and to be receive by 2/14. Was received 3/6 attempted to cancel several times the week of 2/17 when it still had not shipped and vendor denied. Receipt value states $3.00 US. I was charged $35

+1

i applied vango financial group for a loan. they emailed me saying that to call. i called and they said that i have been approved for 20.000. i can chose 10.000 for 6 years, 7% interest rate, 170$ montly, or 20.000 for 6 years , 7 % interest rate 340$ monthly. But because my credit score is high that i will have to pay 1000$ for security and i will get it back if i pay monthly. if i choose the 20.000 then is 2000$ upfront.they said that i will get the money at the same day as soon as i pay the security funds,

+1
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VanGo Group Contacts

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Address:

1550 Glenn Curtis St. Carson, CA 9745, USA

Website:

metalsme.com

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