Vantronix IP Solutions/Techis Reports & Reviews (6)
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Tech Support
I am concerned this is a scam and I need advice on what to do. I certainly don't want them draining my bank accounts.
Please let me know what I should do.
Thanks
1-604-908-4371
Victim Location MD 21117, USA
Total money lost $450
Type of a scam Tech Support
Scammer's address 943 Magnolia Ave. Orlando, Orlando, FL 32803, USA
Scammer's email [email protected]
Country United States
Victim Location TN 37354, USA
Type of a scam Tech Support
Scammer's address 943 N. Magnolia Avenue Suite 202, Orlando, FL 32803, USA
Country United States
Victim Location FL 33173, USA
Type of a scam Tech Support
Unbeknownst to me, I called the number assuming it was Microsoft tech support. The gentlemen guided me through a few steps to find out what the issue was, at one point he asked me to grant him access to the computer via ultraviewer. All this time, I am thinking this is Microsoft! After pointing out that the IP address was compromised and being used by others, he explains that we needed to install a firewall and offered three options: Basic for $299, Advanced for $499 and Hierarchical for $699. At this point is when I started getting suspicious and told him I would need to consult this with my father. He continued to say that the IP address and the computer would not be safe unless the firewall was installed. I argued that I was uneasy with this and that I found this highly suspicious. He provided the company's web address, his name and phone number to make me feel comfortable and said I didn't have to pay via credit card, that I could pay by check. After I asked if this was Microsoft he said Microsoft refers companies to address these issues. After I continued to say this didn't seem right he proceed to hang up. I am now panicking as I gave him access to my father's computer. Help!