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Vehicle extended warranty

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Vehicle extended warranty Reports & Reviews (5)

- Keller, TX, USA • Aug 14, 2024
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I recently purchased a vehicle, including an extended warranty directly through the dealership. I received a letter in the mail with no company info. stating I had not contacted them about my vehicle service agreement. See below:

RE: 2024 SUBARU

(my name & address)

RESPONSE TO THIS NOTICE REQUESTED

ATTENTION: (my name)

Please call 1-800-851-0673 with VIN and current mileage before 8/19/2024.

Our records indicate that you have not contacted us regarding the vehicle service contract on your vehicle.

You are receiving this notice because your factory warranty has expired or may be about to expire.

By neglecting to activate your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you still may have time left to activate coverage on your vehicle before it's too late. Final acceptance is subject to your ability to meet eligibility requirements.

This may be our only attempt to contact you about activating your Vehicle Service Contract.

We reserve the right to revoke your eligibility for service coverage if you do not meet our criteria. Call within 5 days to ensure eligibility.

Sincerely,

Richard Thomas

Program Coordinator

1-800-851-0673

Operating Hours: Monday - Friday 7:00am - 8:00pm CST and Saturday 10:00am - 4:00pm CST.

Please call 1-800-851-0673 Se Habla Espanol 1-800-813-6261

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- Englewood, CO, USA
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Exact same as the person who wrote the initial complaint. The difference is that the first notice came to my daughter who owned the car, a week after our daughter sold the car to us and we registered with DMV, we as new owner got the letter. This means that the scammer gets hold of DMV data, which shouldn’t happen or it’s the insurance company that sells the personal information. Using terms like liable for repair is unacceptable and threatening as it’s a responsibility by law in case of wrongful behavior or negligence!

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- Virginia Beach, VA, USA
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I received a non-descriptive letter in the mail from a person who identified himself as Richard Thomas, Program Coordinator at Vehicle Services Division Private & Confidential. The scammer stated my vehicle warranty was expired or about to expire, and that I needed to contact them at (800) 851-0673 regarding my service contract. It also asked me to provide my VIN number and current mileage before 03/17/2023. The letter did not provide a business name, address, or email, and the envelope did not have a return address. Although this was my first notice, it was marked Final Notice. The notice included a customer ID number for me. The business operating hours were listed as Monday - Friday, 7:00 am-8:pm CST, and Saturday 10:00am - 4:00pm.

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Got a machine call about vehicle extended warranty. 856-624-3575

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Constantly calliing. Initially I kept hanging up and kept putting phone numbers on rejject.. finally today when I wasn't thinking, it asked if I wo uh ld like to speak to someone and I said yes. Wanted to threaten them to stop calling me.

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