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VinhistoryUSA.com

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VinhistoryUSA.com Reports & Reviews (30)

- Wasilla, AK, USA • Apr 22, 2025
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I was charged $29.95 by VINHistoryUSA without my informed consent. I purchased a $1 Vin check and I only became aware of a subscription when I saw the $29.95 charge through PayPal

When I discovered the charge, I contacted VINHistoryUSA through their help chat. They gave me a link to cancel the subscription. When I clicked it, I was taken to a page with a red circle and a red "X" that said:

"Sorry, we can't cancel your subscription. Please contact us."

There was no option to cancel—just an “OK” button.

I returned to the chat and was told to email the company. An automated email reply ignored my refund request and referred me right back to the same non-functional cancellation link. After several back-and-forth attempts, I was told a “ticket”was submitted for both the cancellation and the refund. Three days later, I received the following email confirming cancellation:

“Your subscription has been cancelled. You can resume your subscription anytime. Once your subscription transition to our premium plan, you will be billed $29.95 per month for continued access to 50 reports/month.”

This language is vague, doesn’t confirm that charges will stop, and doesn’t acknowledge my refund request.

I did not knowingly agree to a subscription, received no billing agreement or documentation, and only realized I was being charged after the $29.95 was withdrawn via PayPal.

I filed a dispute with PayPal, including screenshots and a full explanation. PayPal denied my request, saying the transaction was “processed correctly,” despite all the evidence of a misleading cancellation process.

I later learned that the Better Business Bureau issued an alert about VINHistoryUSA on November 15, 2022, for similar behavior: unauthorized recurring charges and obstructive cancellation practices.

I believe this violates the FTC’s Negative Option Rule, which requires companies to clearly disclose subscription terms and provide an easy, functional method to cancel. That absolutely did not happen in my case.

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- Edgewood, NM, USA • Apr 12, 2025
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I needed info on a vehicle so i ordered a 1.00 report. It gave me absolutely nothing i didnt already know. Then a couple of weeks later i was charged 29.95. I went through the cancelation process, so i had thought, and a month later was charged again. I have now called, emailed and chatted to cancel. I dont think they ever will. Im going to have to go to my bank and get a new card. I doubt they will refund me any of my money like they said they would. AVOID this website. They took 61.00 from me and im not happy.

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- Fort Worth, TX, USA • Apr 10, 2025
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you purchase a $1 history report from the website with no indication that this is a membership trial or that will be subsequent charges. When accessing the account after the $1 charge there is no indication of membership on your account nor is there a notice of additional charges. 14 days later you receive a 29.95 charge for membership (still no notification of said charge). In attempt to cancel the account only their mobile website would work, the desktop site has a constant security error. On the mobile site there is no way to cancel the membership. When sending an email to their support I was told to cancel through an email, that they never sent. I informed them I promptly wished to cancel, and decided the 29.95 was just a lost cause as they refused to refund. 15 days later I received another charge of 29.95 and was told the same thing about canceling (which I couldn't do) I tried calling and received no answer. Finally I resolved through PayPal resolution, and it has been "cancelled" (I will know if 30 days I guess) and after a nasty email back because I said I was reporting to the FTC for fraudulent and misrepresenting membership. I received a refund of the second 29.95. They would not refund the first one.

DO NOT USE THIS SITE.

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- Monroeville, PA, USA • Apr 09, 2025
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Cannot cancel, no response from customer support. Website has no traceability.

Cannot cancel these purchases

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- Cordova, TN, USA • Apr 01, 2025
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I used Vinhistoryusa to look into a car I was planning to purchase, and was asked to pay $1 in order to access the report, and that it would be a trial for one week until they charged me in full for the subscription. When I went to cancel the subscription, because I did not need a subscription only one report, I could not find a place to cancel it, and when I looked up how to cancel I was led to multiple online forums of other people talking about this happening to them and that they were charged for months by this website after calling and “canceling” the subscription. I called them to cancel mine, they confirmed cancellation, and yet I was still charged for my “subscription” that I had cancelled. Multiple people had been scammed by this website yet it is still up and running, and stealing money from people. It needs to be shut down

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- Peoria, IL, USA • Mar 31, 2025
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offer free service. When personal information is collected they said service cost is $1. Then the amount is paid. they did not deliver the service. But they tried to ask for more money. They open an account with my personal, but i have no way to cancel the account.

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- Klamath Falls, OR, USA • Mar 20, 2025
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Website offered a $1.00 VIN check, took credit card information, charged a $1.00 fee for the VIN information. Later attempted to charge a $30.00 fee every time the VIN report I had paid for was accessed.

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• Mar 19, 2025
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I used VINHISTORYUSA to check on a vehicle I was interested to purchase. The "free" option ended up costing $1 to get an inferior vehicle report. Agreeing to the dollar charge signs you up for a membership at $29.95. This info was not displayed to my recollection and charge shows up a week later. This business is set solely to scam consumers in my opinion.

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- Idaho Falls, ID, USA • Mar 19, 2025
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I googled vin history for a motorcycle I bought. This was one of the links that came up. I went through the process and what was returned was basically nothing on the bike. It didn’t even show the ownership. After I paid $4 for no useful information, I attempted to unsubscribe like the disclaimer at the bottom of the email shows. There was an error message saying to contact them. When I tried to press one to unsubscribe it just hangs up. When you press the associated number to talk to a live agent it just rings and rings until it says that no one can be reached and goodbye as it hangs up on you again. When I sent an email, there was a general reply to use the email that was first sent. And that got me nowhere either except back to the same error message. When you try to chat with the love agent…..it took awhile and then when they responded I couldn’t text back without needing to add an additional texting feature……luckily, my bank reached out to me when they tried to charge to 29.95 for fraud and I told them about it. The company has not been able to charge me so far…..

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- Magnolia, TX, USA • Mar 11, 2025
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This website comes up as VINHISTORYUSA.COM but then charges you under CARINFOSTORY.COM (comes up page not located) and the CARINFOSTORY.COM page does not have a website or a redirect page back to the VINHISTORYUSA.COM to cancel. Even the email address is deceptive instead of [email protected] it is [email protected] (leaving the A out) which is unusual for most websites. The only way I figured out who CARINFOSTORY.COM was, was to go back to my Chrome browsing history on the date they charged me and noted that I never visited a website called CARINFOSTORY.COM but visited a website called VINHISTORYUSA.COM. I called VINHISTORYUSA.COM and asked them if they charged as CARINFOSTORY.COM and a foreign person confirmed that they indeed charged as this business. BOTH ARE SCAM WEBSITES AND MAKE IT EXTREMELY DIFFICULT TO CANCEL.

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- Grand Rapids, MI, USA • Mar 10, 2025
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Signed up for a $1 report on a VIN I needed to know about (https://vinhistoryusa.com/). I was charged $1, but then was charged $25.95, however they did not tell me about the $29.95 charge until I saw it on my cars statement . I had called the week before the trial ended. I then tried the online chat which never responds. I also emailed and said I had contacted the ScamPulse.com and my card to place a fraud notice. Then someone named Jack responded that I need to reply to the original email. But when I replied that I don’t have the email and could I get a link sent. There has not been any reply in their behalf.

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- Woodland Park, CO, USA • Feb 24, 2025
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Undisclosed and unauthorized monthly subscription fee scheme. I paid $1 for very basic single VIN history report. I did not authorize a continuous monthly subscription or service. My credit card company recognized this as a common repetitive scam and now has to change my credit card numbers.

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- Saint Paul, MN, USA • Feb 23, 2025
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I went online to find a free car history report. This article by US News and World Report (which also now looks like a garbage site) published free VIN check sources. I decided to use the VINCheckPro recommended in the article https://cars.usnews.com/cars-trucks/advice/how-can-i-get-a-free-vin-check

Upon a google search VinCheck Pro becomes VINHistoryUSA.com which I entered my information (credit card and VIN #) and received no report. I am unable to cancel my account and scammy "subscription" on the website.

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- Sayre, PA, USA • Jan 27, 2025
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I got charged $1 for a car history report. Was super generic info so I added on a $4.95 one. No other information was added. A week goes by and I get an email that I was charged $29.95 through PayPal. I go and look and this company signed me up for a subscription I never agreed to. The site says contact live chat to cancel subscription. Live chat told me to email them. Many emails later and I only get a generic message stating to unsubscribe to end subscription through email that I received. I never received an email. So I call. Get told no one is available so leave a message. Called again today and they told me they can only cancel subscription and can't refund me. I've even filed a dispute with PayPal and it got denied. Numerous others have had same issues.

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- Newport News, VA, USA • Jan 22, 2025
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Advertised VIN history at low cost. The site says it is possible to cancel within the 7-day trial period, which I attempted to do multiple times. The cancelation process loops to an email that extends to a website with a cancel link, which generates an error message that says to contact the vendor. Calling to cancel is very risky; I hung up after it asked for the numbers of my credit card, which they already had.

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- Bradyville, TN, USA • Jan 19, 2025
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I was looking up a vin number. This website said I could get a report for $1 so I got a report. I paid with paypal. Then I have had 2 payments taken out of my bank account for $29.95 each for last month and then again today. I had no email or no notice that this was going to happen. I contacted their email and just received a reply from a Jack Kennedy to click on the initial email link which I never received. I don't even know what country they are in and the report I paid $1 for had no information. I don't believe they can get my personal information from Paypal. At least I hope they cannot.

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- Los Angeles, CA, USA • Jan 18, 2025
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Recurring payment scam on a website so broken you don't even know if your transaction went through, no means to cancel online, did not respond to emails to cancel.

Looking to block the requester on PayPal.

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- Brooklyn, NY, USA • Jan 16, 2025
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They will advertise as a free service, then surprise you with a $1 fee. This actually signs you up for a subscription that is impossible to cancel.

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- Atlanta, GA, USA • Jan 09, 2025
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Vendor would not cancel my subscription, which was only supposed to last one week.

After 10+ tries via email, phone, website, etc. and verbal confirmation that subscription was canceled, I still received charges.

I had to cancel bank card 3+ times and am still receiving fraudulent charges

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- Chantilly, VA, USA • Jan 03, 2025
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They charged two reports on Vin History (different versions) at $1 each. However, the report has no information on the vin history of the vehicle.

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VinhistoryUSA.com Contacts

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Address:

9171 Wilshire Blvd Suite 500 Beverly Hills, CA 90210, USA

Phone:
+1 (202) 751-4073 0 0

Website:

 vinhistoryusa.com

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