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Vinkeep

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Vinkeep Reports & Reviews (1)

I ordered a pair of shoes online from vinkeep. I paid with credit card. I received a confirmation of purchase and that they would arrive in 7-10 days.

I waited for about 3 weeks and then emailed them, their response was that the shoes were backprdered and it would be another 5-10 days before they would be shipped out.

I waited another 3 weeks or so and they still had not arrived. I emailed them again and asked for my money to be refunded. I did not receive any response. I waited a couple more weeks and emailed again—I’ve heard nothing from them and no money returned. I did tell them if I didn’t receive the shoes or my money ASAP I would contact the BBB.

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