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Vividseats.com

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Vividseats.com Reports & Reviews (1)

- Lehi, UT, USA • Oct 16, 2024

Purchased concert tickets in August, got a call yesterday (10/15/24) that my seat was no longer available, and they will not replace my ticket. The customer service line told me that there was only one available ticket for $160, then the price jumped to $350, then $500. Their own app says there are tickets available for all 3 prices, but they made it sound like $300-$500 is the only available option. This isn't a scammer pretending to be this business, because my tickets were refunded and I received an email from vivid seats themselves. No one I talked to was able to give me any information about why my tickets were cancelled in the first place.

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