VZN Reports & Reviews - ScamPulse.com

VZN Reports & Reviews (2)

Victim Location 46112
Total money lost $100
Type of a scam Fake Invoice/Supplier Bill

I am embarrassed to say that I fell for a scam. I thought I was getting a ‘free’ gift from VERIZON (VZN) and All I needed to do was pay for shipping (approx. $7). I put in my debit card info and instead of giving me an amount to approve I got three more questions to answer (which seemed like hypothetical survey type questions). I never received a peg asking me to confirm the total amount of charges …only something that gave me a confirmation number and said I would receive an e-mail. This was on Christmas Eve right before my family left for a candlelight service at my father in law’s church. The next day we Celebrared Christmas with my husband’s family. That evening, on our way to my family’s house I checked my bank account and noticed strange charges on my debit card… none were for the amount I thought I had authorized. I tried to call my bank to stop payments but it Christmas (and an extended holiday weekend so no one was able to help me… fast forward to Tuesday 12/27…. My brother i law passed away from his battle with cancer. The last thing on my mind was my bank account. For a week I was helping my sister and two pre-teens get ready for a funeral. In that amount of time there have been more fraudulent charges on my account all related to ‘health or wellness’. This has nothing to do with my cellular carrier Verizon. This was a complete scam with fraudulent bait and switch tactics. When I called the ‘3rd-party’ support line they blamed me for the ‘error’ stating that this was a ‘customer initiated product’ and that because I gave out personal Information all they could do was offer a one time credit of $20 to my account (not even half of what they stole from me).

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Victim Location 35803
Total money lost $18
Type of a scam Online Purchase

I received two texts that looked like them came from my cell phone carrier, Verizon, one on 12/25 and one on 12/26. I should not have clicked on it but I did and was taken to a website offering products that were "free" if you paid the shipping fee only. I did (stupidly) agree to purchase a pair of IPODS on 12/25 for shipping only of $9.14. After talking to my husband I realized it was a scam and checked my credit card statement. It showed this purchase PLUS a purchase of a smart watch for about 8 dollars, that I never purchased. I called the company on 12/26 and was told that "no supervisor was available" and therefore my order could not be cancelled, but that I had actually purchased a "monthly subscription" (I have no idea what for - it was not explained, and this information was not in the product description). The customer service rep DID cancel "the subscription" so that i would not be charged going forward but that was all that he said he could do. He suggested that I call back during the week and ask for a supervisor. On 12/28 I called and asked for a supervisor. After being on hold several minutes the rep came back and said no one was available. I explained the situation. She assured me that I would "not be charged further" and verified that my subscription had already been cancelled. I repeatedly asked for a supervisor and was then told there was no supervisor available and that there was no way the original order could be cancelled because they had just shipped it. The rep said to call back when I received the 2 products to see if I could return them, at my cost on the shipping. I asked them to delete all of my personal information from their system and was told this would be done but who knows. It's a total scam - the first person I talked with even admitted as such.

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VZN Reports & Reviews (2)

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