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Walmart Spark - Imposter

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Walmart Spark - Imposter Reports & Reviews (2)

• Jan 03, 2025
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I was on a delievery to a customers address to drop of their walmart items and then I had a call on my phone come up as the "spark delivery's" name on it. I picked up and it was a man telling me that I didnt need to deliver the customers items because another delivery driver had already picked up the items previously so they didn't need them delivered and to still head to the customers address and when I arrived he walked me through the process of how to cancel the delivery in rejecting the order and what to do in returning it to the store...everything he said sounded very professional and knew exactly what to do in doing that kind of process of the matter happening. He also told me that a lot of people in my area are coming up of people using the app for fraud in having other people use their accounts to help their families with money and such. Stuff a long those lines. So because of that happening spark is calling their spark drivers to verify some information pertaining to their accounts that only they would know so they can verify that nobody else is using their accounts for fraudulent reasons and that I am the only person using my device and account. He asked if I was using sparks ONE banking or Sparks BRANCH method of payments. I said I use ONE and then I believed continued to ask few more questions to verify my account information like my email address and phone number I used for my device and on the apps. I didnt know or remember if he was meaning for just my spark account or for my ONE account or maybe even for both...he said I would get a 6 digit code sent to my phone and that it was to verify that I am the only person using the correct device associated with my phone number. At this point everything i was giving him was checking out in "green lights" I think he was saying and also asked if I knew what was my 4 digit pin I made when I made my account...I can't remember if he asked if it was when I made my spark account ot my ONE banking account, but i didn't think twice to think maybe why he was asking for that for whatever reason but because I believe I was talking to a "spark delivery associate" to verify that I was the only person using my accounts I went and told him what I thought the 4 digit code was. The whole time I just thought he was just doing his job to verify my accounts that i was the main holder. After everything was done he said I would be getting a $25 dollar payment because I believe he said something like spark was giving out $25 to its customers for either the process I had to go through in verifying everything and or because of the customer having to reject his order and me having to return the items. The guy throught the whole call and process was very nice and just sounded very professional in knowing everything about sparks process of doing every step correctly so sadly in the moment I never was thinking twice about everything that was being asked of me. After everything was done and I was finished with the call I went to Walmart to return the items but it was actually past 10pm and all the spark people were gone for the night so I wasn't able to return the items because a Walmart associate needed to put in a 4 digit code in returning the items. So I'd have to wait till the next day to complete everything. When returning home I decided to look in my email and I saw an email from my ONE BANKING app saying " ARE YOU TRYING TO SIGN IN?" "WE SEE THAT SOMEONE'S TRYING TO ACCESS YOUR ONE ACCOUNT FROM ANOTHER DEVICE"...
and that i had 10 minutes to either verify it was me or if it wasn't. It obviously wasn't me trying access my account from a different device! and before I could even verify it wasn't me accessing my account...my ONE account got RESTRICTED!
I was very confused because their was nothing else that could have caused this besides after I was done talking to the " SPARK DELIVERY" guy...
It was after hours for calls for the ONE BANKING people but the instant chat was still 24/7. So I messaged a ONE associate and told them the exact process i went through with a " SPARK ASSOCIATE" in verifying my accounts to make sure I was the only share holder using my device because of the amount of people frauding spark delivery's using others accounts. The only thing the ONE associate could tell me was that it's going to have to go through it's review process and would take up to 5 days!
I had over $500 in my account and was the only account I put all my deposits in so I was getting very stressed out on how I was going to be able to pay or purchase anything till then because I didn't have anything else to get my through on my other cards...
I'm praying and hoping that it was actually a spark associate I was talking to and that my money will still be in my account once the review is looked at, but i keep thinking now that I look back in the information I told the guy in verifying my accounts was not a good thing to give out...
But I'm just going to keep being hopeful that everything's going to be worked out. And if not and it was an imposter that at least I got lucky to only get away with losing a little of over $500...
But i thought just in case if it all falls down bad that I should write this description in case it happens to someone else and not to fall for it! Obviously I wasn't smart enough to think twice about what was happening...

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- Farmington, NM, USA • Dec 01, 2024
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They had asked me more then once to fwd an email they had emailed me to a gmail account.my email had sent me someone was trying to access my account but they kept asking me for verification code from my text messages.But it wasnt associated with my spark account.

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