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Warranty Department

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Warranty Department Reports & Reviews (86)

- Royal Oak, MI, USA

I received a phone call from the number listed above, and a recording stated, "Hi, this is Alison from the Warranty Department, can you hear me?" I hung up after that.

- Cortland, OH, USA

Multiple phone calls, often local numbers but always with in the 330 area code. It is a recorded call that starts out, "This is Allison from the warranty dept. Can you hear me?" Or the other call is " Hello, Oh sorry I dropped my head set, Can you hear me?

They had a warning on the Today Show. They mentioned specifically the Can you hear me calls and said not to say YES because the scammer records your voice saying yes and are often able to make purchases with your recorded approval of yes.

- Davis, CA, USA

Can you hear me?

- Lake Oswego, OR, USA

Caller asked, "Can you hear me?" I'm afraid I walked right into it by responding, "Yes, but we don't want any warranties," before hanging up.

Recording said vehicle warranty expired...final notice....even though they call from a different number everyday.

Asked if I'd like to speak to a warranty specialist. I said yes in order to ask my number not be called any more. The call ended immediately after I said yes. This made me suspicious so I looked online and saw numerous "say yes" scams being reported. This is obviously one of them. I suppose I'll be billed for a product and threatened with legal action if i don't pay....since I was recorded as saying yes.

Person called saying warranty was about to expire and then asked "can you hear me?"

- Richmond, KY, USA

This appears to be a part of the scam involving the question "Can you hear me?" Unfortunately, I said yes before realizing the scam.

- Myrtle Beach, SC, USA

The recorded voice say this is the warranty department. Can you hear me?

I hung up as I was warned about this type of call.

- Houston, TX, USA

Alice called with the warranty department and asked if I could hear her ok.

Several phone calls a day with a recording stating they are from the warranty department and then ask if you can hear them ok.

this person stated they were from the "warranty department" and immediately asked if I could hear them... I did not say "yes" but did ask them what warranty they were referring to? when I asked the 2nd time they hung up on me...

- Milwaukee, WI, USA

Caller said they were from the warranty department, 'can you hear me'. I said yes, because I had just received a letter regarding my car warranty. I immediately said 'no' after the yes and told them 'no' again, so I am not sure if this was a scam or legitimate call. It was a woman calling.

- Lakewood, WA, USA

These were all one of those recently-publicized "Can you hear me?" robo calls

- Vero Beach, FL, USA

The call sounded like a real person but the pauses in-between responses were longer than usual. I heard about this type of scam on the Orlando, FL news channel. Only to realize this has just happened to me.. The scammers have not called back to demand a payment with the resording of my voice. The scammers call and ask, "can you hear me?" When you answer yes, they record you saying yes and then call back later demanding payment for a service with the recording of your voice as proof that you agreed to purchase their product.

- Lakewood, WA, USA

This is one of the recently-publicized "Can you hear me?" robo calls.

- Portales, NM, USA

I have received numerous phone calls from 850 area code numbers which are obvious "can you hear me ok" scams.

- Omaha, NE, USA

Received a robocall on 2/1/17 from "Allison from the Warranty Department". She said, "Can you hear me now?" I hung up as I have seen reports on this scam.

On January 30th, I received a phone call where the person identified herself as Allison from the Warranty Department (no company name given) and that their records indicate my warranty it about to expire. Then she said "Can you hear me?" Which I said yes and then realized it was this scam and hung up. I tired to call the number and got a garbled voice mail. The call indicates it was from Cary NC.

- Philadelphia, PA, USA

Scammer called my home phone stating they were calling from the warranty dept. They then asked if I could hear them. I responded yes. There was a pause and I heard a click. I remembered the scam and immediately hung up the phone.

Sounded like a recording:

This is Allison from the warranty department, can you hear me okay?

I hung up without saying anything!

Thought this might be part of the "Can you hear me" scam that has been on the news and social media.

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