Waste Management Reports & Reviews

Waste Management Reports & Reviews (2)

- Albany, NY, USA

Scammer's website www.wm.com
Scammer's address Albany, NY, USA
Country United States
Victim Location NY 12205, USA
Total money lost $82
Type of a scam Utility

I am not sure this is a scam or more of a company just not providing services (which i consider a scam). I ordered trash pickup late Feb to start on March 3d. Trash has never been picked up. I have since changed trash companies, and cancelled services, but they still charge. I sent the cacnellation email to my bank and they have reversed all charges to this company and will not process any future payments from them. I am just making a paper trail in case their garbage bins cause an accident while they blow around my neighborhood waiting for them to be picked up. Not surprising that they havent picked them up yet lol... seeing how they never picked up my garbage to begin with. Prior Complaint ID: 19868200

https://www.wm.com/us/en/cpn/wm-services?cmp=PS-BNG-eComm-ALL-BRAND-120726426333...⇄ />
Cancellation confirmation:

From: NEUNYOMR

Sent: Wednesday, April 5, 2023 11:55 AM

To: [email protected]

Subject: 960-88357 00027-80098-13006 C, J Dear? Mr. J C ?? Thank you for contacting WM. I am sorry to see you wish to cancel your account because of a concern with your?service. I recognize this is important to you; I ensure you?it is important to?me too.?

?? “This email is to confirm I have received the request to cancel your service. I am interested in gaining a better understanding of your concern and exploring what we can do to?keep your business. If you would like to speak to one of our representatives, we are available from?7 am to 4pm, Monday through Friday at 1(800) 333-6590. You may also contact us through WM live chat at?www.wm.com?or simply respond to this email.?”

??

We appreciate the opportunity to be your environmental service and solutions partner. I hope you will consider giving us a chance to keep you as a valued member of our WM family. We will make sure we do everything possible to exceed your expectations in the future by doing things the right way.?

AR Residential Sales Specialist

Open Market Residential

800 Capitol Street

Houston, TX 77002

Access WM 24/7

with My WM

Useful

Scammer's phone 18005315203
Scammer's website wm.com/MyWM
Scammer's address PO box 541008, Los Angeles, CA 90054, USA
Victim Location CA 93657, USA
Total money lost $50
Type of a scam Fake Invoice/Supplier Bill

Charging hook up fees when account not suspended..and 3.00 interest fee when not applicable to service..

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