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Water treatment services Reports & Reviews (1)

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It started off with a water sample test kit/survey we received in the mail. I did the test and filled out the survey and mailed it back thinking this was from the city (my mistake). About a week later I get a phone call, saying they will send a person to do an in home sample to make sure they have the most accurate results for our water. The next day, Justin Harris, comes to our home to conduct the water test. He claims he is with a NON PROFIT organization. He claims he is UNBIASED. He claims they are just trying to EDUCATE PEOPLE. He claims he is just giving people the FACTS and NOT SELLING OR AFFILIATED WITH ANY COMPANY. Long story short, he tells us our water is horrible. He claims there is a grant/program to help people afford good quality water. He claims Maytag has this proprietary filtration system that sells for 14k. If we agree to sign today, this program will get us the system for 8k. We qualify for this program because our water is so bad, and again, according to him, its a non profit program that is trying to help people afford good quality water. I was so close to signing on until I saw the name WTS America on the paperwork and googled that quickly. He claimed they are just the company that installs it and they install all the water systems. Last minute I backed out. Not even five minutes after he left, the owner of the company, Scott, calls me and asks why we didn't buy and what he could do to get us there. Since we are buying cash and not financing he would give it to us for an even better rate as long as I don't tell anyone else or post online. At this point, all the red flags are going off. I told him, I would call him back. After doing research, I realized the whole sales pitch is a scam. I called Scott and asked him why his technician Justin claimed he worked for a non profit and why he lied to us through his whole sales pitch. Scott claimed its not a scam, they are for profit, and they've been in business for 17 years, which may be true but we were 100% deceived and they use fear mongering to make sales. It seems they target new home buyers from other reviews. On the Maytag website, it states the water system is licensed out, when I asked Justin, he lied and said it is not. Justin entered our home under false pretenses claiming he was with a non profit organization, collecting data. We signed he was able to use our information/water test results under the false pretense, it was for a national non profit water organization. This company should be ashamed of the tactics they use to make sales. Pitching a government grant/program!

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