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[email protected] Reports & Reviews (1)

- Overland Park, KS, USA
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We contacted roto rooter on 12/22/2022 thinking we had a blocked main drain. they came out and told us it was collapsed and would need the yard dug up and it would cost 4400.00. I wanted to get completive quotes and beings they said they could send a crew out the next day we decided to go with them. I called two other company's and cancelled trusting that ROTO ROOTER would stand by their name and business. We paid them 2000.00 down and they said they would be here the next day at 8:00am. So they called us the next day and advised that it was too cold, the trucks would not start and I spoke to the manager and he said that the backhoes would not start. If this was a legitimate well ran business they would have been prepared yesterday. So they told me they would just refund my money and " we were being unreasonable" complaining that we wanted the service that they promised and that he would just refund my money knowing we have a family in need of plumbing. Rotor Rooter is a poor company to do business with and very dishonest. Will be reporting to better business bureau for them taking a 2000.00 down payment. they also left our toilet uninstalled because we thought they would be back. What a bunch of pathetic losers.

***** *********

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