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WebGeeks International Reports & Reviews (1)

- Spokane, WA, USA
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I have been waiting for a refund from My Geek’s World for the past 11 months and called their number 1-844-784-2424 to discover it was disconnected. I then called their other number, 1-844-676-2777 and was connected to Michael who told me that My Geek’s World was sold and he works for Geeks Technical. He would email the previous company about my refund. The next day I received an email directing me to call either of these two numbers about my refund. 1-813-430-7725 or 1-510-698-8224. I called 1-510-698-8224 and talked to Alex who transferred me to his manager, Aaron Robinson. I asked what was the company's website he represented and he said it was www.WebGeeksInternational.com. I was transferred to David Dawson who’s title I was told was Chase bank Designation Account dept. manager. According to him he said that My Geek’s World lost their license due to non-payment of customer’s refunds and they are no longer doing business in the United States. He was tasked to settle any previous customer’s refunds from a fund established by My Geek’s World. His website represented Chase Bank (he told me it was in Canada). He told me his phone number was 1-587-871-4159, email: [email protected], employee ID number 159753. I filled out a form asking for my name, address, phone, birthdate, email address. He said because of COVID he could only issue refunds online not by mailed checks. He used www.teamviewer.com to gain remote access to my computer and I logged onto my bank account. He would have me write down long numbers representing different things like account numbers. This allowed him to mess with my computer without me noticing as I was busy copying down the numbers he was telling me. He laid a facsimile of my bank account totals over my bank homepage. It didn’t fit the screen and I could see my real bank's home page behind it. He "deposited" my refund, but the total was $5000 over what I was owed. He then wanted me to return the extra $5000 by withdrawing it from my bank and taking the cash to deposit it to an ATM with an account number he would supply. I called him a scammer not a banker and he was insulted by my insinuation. His tone changed and he then supposedly took all my money from my checking and savings accounts. He would only return my money to my bank accounts if I would do exactly what he said. I refused. He started taunting me saying the police can’t help you, etc. and then he locked up my computer because he changed my password. He said I can’t use my computer and now I don’t have any money to buy another one unless I do what he says. He wanted $5000 to unlock a $1500 computer? He said I have his phone number so I can call him if I change my mind. Instead I called my bank and he hadn’t taken any of my money. I took my computer to Best Buy and their tech unlocked my screen and checked it out. One hour after I refused to do what David wanted, I got a phone call from My Geek's World saying he would get me my refund check and I hung up on him. (I would like to ask you not to post my zip code because scammers have enough information on me and I don't want it out there for the general public. I didn't see what your policy is on zip codes. If you do want to post my zip code, could you email me the reason before you do so I can withdraw my complaint if I decide it's not worth it?)

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