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Weblogies / Full Stop Branding / Perfecent Technologies LLC.

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Weblogies / Full Stop Branding / Perfecent Technologies LLC. Reports & Reviews (1)

- Feasterville Trevose, PA, USA

I enlisted this company to help create my E-commerce websites in Winter 2020. After seeing the many positive reviews they had online, I had high expectations. I spoke with the manager, Adrian, and we had both come to an agreement on a specific timeline that featured a clear deadline to have the websites completely constructed. I was assured by Adrian that they would deliver exceptional service throughout the collaboration process.

Unfortunately, I was disappointed to find that their service was far from exceptional. I made it very clear to Adrian that I needed the first website to be fully completed by the end of December 2020; he responded that this goal was realistic and feasible for his company. Adrian did not tell me that my website was complete until April in the spring of 2021. Upon checking the "completed" website, I was met with many descriptions, photos, and other important details still missing. I had no choice but to pull my staff away from their responsibilities in order to pick up Adrian’s and his team’s slack. They also failed to start developing the second site which was still in its mock phase. As Adrian and his team tried to integrate my payment gateway onto the site, they failed to understand the laws for PCI compliance. They then stated that I would have to pay the developers an additional sum to have this completed. I was completely taken back by their excuses and rudeness.

Despite the amount of work my own staff had invested into the first website, the site was taken down by the web host shortly after for violating the terms and conditions. Adrian and his team failed to comply with the web host and they suspended my account.

I was thoroughly disappointed and robbed of my time and money. Therefore, I contacted my bank to get my money back. Without this capital, I was not able to invest in another company to redo the website that Webologies failed to complete. I had to take the initiative to build my e-commerce from scratch along with my team.

One of the most frustrating components of Weblogies’ abysmal service was their poor communication. On several occasions, I would request a phone call with them only to be met with no answer. Weblogies would neither return my calls nor follow-up on any of my emails. When I confronted them for their lateness at one point, Adrian had informed me that their company reported having 55 positive COVID-19 cases , effectively affecting their efficiency as a business. I was again disappointed to find that their company consists of only 7 people, leaving me to doubt their explanations on why they were consistently failing to meet the deadline previously agreed on.

Another disappointing component of their service was that they claimed to be accredited by the BBB. I later learned that this company lied about their accreditation; one of the main reasons why I had chosen to work with Weblogies in the first place was because of this accreditation. Unfortunately, because of this blatant fabrication that they are a ScamPulse.com accredited website as well as the terrible service I received, I would never recommend any small business owner to trust in them either.

After reclaiming my money back from the bank, I began to receive several calls from this company. Even though they claimed to represent different companies each time, I refused to work with them. It was just one lie after another. I was also bombarded with texts, emails, and even Facebook requests to contact me by Adrian's team. I no longer have anything to discuss with this company after the treatment received from them. I told them any contact with them would be through my lawyers.

In short, this company is a scam. I am very lucky to get my money back, but I write this message with a conscious mind of other clients who may have or will be duped by this company and left with nonfunctional websites. Please be aware of where you invest your money.

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