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Wells Fargo Reports & Reviews (38)

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Received e-mail addressed "Dear valued Wells Fargo Member"

"due to several failed attempts to access your account we temporarily deactivated your account for your protection. You have to reactivate your Bank account within the next 24 hours in order to continue using it

...................We have restricted your online access which will remain in effect until you contact us,

..................Please Sign in to online Banking (all in blue)

I didn't try because I DON"T HAVE ANY ACCOUNTS WITH WELLS FARGO !!!!!!

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- Midland, TX, USA
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Received text: FRM=WellsFargo, support, subj., MSG New Important Message, Respond, Revealthisnoticelxx.com

Message title: Revelmytxwellsmessage

According to 'Patriot Act' Needed personal information update. from: K. L. Meyers, Executive VP of Chief Operations

*** confirm receipt of message by pressing blue button.***

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- Midland, TX, USA
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I received this text today. I did not click on message received. I called Wells Faro and they said they would not request further info from text messages.

Reference Number: 7543995

Dear Customer,

Thank you for your membership with Wells Fargo.

Section 326 of the USA Patriot Act requires all financial institutions to maintain a Customer Identification Program (CIP) to verify the indentity of each customer/member wishing to conduct financial transactions.

The CIP is intended to enable the bank to form a reasonable belief that it knows the true identity of each customer.

To meet this requirement, Wells Fargo needs additional information from you before you can continue using your account.

Click "Message Received" below so we may gather with you additional verification needed.

Until we are able to satisfy the requirements of the CIP, your account will remain in an inactive status and no transactions will be permitted.

Thank you for being a Wells Fargo Customer and we look forward to serve all your financial needs.

Sincerely,

K.L. Myers

Executive Vice President, Chief Operating Officer

Wells Fargo Bank

Message Received

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Seems to be an email from Wells Fargo wanting me to update my info for a security problem. If you follow the link you can't follow any of the click through links, they are trying to get your log on info for Wells Fargo.

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- Taylorsville, NC, USA
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He called and stated that he could lower my interest rate on my credit card. I told him that I had to call him back that I did not have the card with me.

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- Wisconsin Rapids, WI, USA
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I have received this message 3 times since July. I have no account with them except though Work in my 401. I’m too afraid to call.  

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- Buckeye, AZ, USA
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To Whom it may concern, 9/29/17

On September 27, 2017 at 10:43am I received a call from a *** *** number (1-800-869-3557) saying there has been fraudulent activity and they needed to verify my purchases. This was normal with *** *** as fraudulent activities has happened about 3 other times to me in the past year, so I complied. I verified that the *** purchase of $86.35. Then the lady proceeded to say there was $2500 being transferred out of my account and asked if I wanted to reverse the charge. I told her yes so, she sent a text with a verification code. While this was being sent I tried to log into my account and was not successful. I told the “representative” this and she said I am sorry to hear that give me a moment. I read it to her then asked how $2500 was being transferred when I didn’t have that in my checking and she hung up on me. I called *** *** back at 10:46am went through the verification steps to verify it is me and then explained to the guy what just happened. He told me that a deposit was being made of $1644 and $2500 was being sent somewhere and he didn’t know where it was going. I told him I could not log into my wells Fargo account and he advised the user name was changed, which I had not done. I also told him about the text sent from their *** ***  texting to reverse the $2500. He said he saw the $2500 reversal but he couldn’t understand what was going on and that they could not do anything until the next day when all pending transactions have gone through. I told him this is *** ridiculous and that I will be suing them over this. While on the phone with him I was texting my husband and he was able to log into his account. He was able to see everything so he texts me pictures of the account. He called *** *** and they froze our account, got a couple of claim numbers for a few fraudulent transactions, and suggested we get to a branch asap. My husband asked what the last four of my credit card was and I told him 6770. He said that is where the $1644 is coming from. I left work at 1pm and headed straight to the bank. I got in and explained to the representative in the branch what happened and she immediately made phone calls to get this resolved. I told her about the username being changed before when they had the huge scam come out and she told me I had to have called them or did it myself. I told her not true, I went to log in and it made me do it right then and there. When I was at the branch the representative gave me the phone and the lady on the other end was shocked to hear the call and text came from their numbers. She put me on hold, came back and said that it was a scam and she has seen this several times already. The scammer covered their numbers (phone and text) to make it look like a *** *** representative was calling. I told her I thought it was weird they can do that and change my username and password to the account. Only someone within the company can do all of that (I am believing this due to fraud that has happened in the past year to me and all the scams and lawsuits that are coming out against them). She told me it isn’t true and proceeded to repeat herself. I handed the phone back to the representative and she said she was not able to see the $350 from child support anymore. After she hung up I asked what that was about and the lady said she put a pledge on everything. I asked what that meant and she said everything is froze and not available to go out of the account. I asked if we could get that money and she said no. So, I asked about my husband’s payroll check and so she advised opening another account closing the one we had down and they would be able to pull the money out and deposit it into the new account as long as it shows in pending status. So, my husband and I opened another account and the money was transferred to the new account the next day 9/28/2017. We say thank you and get ready to leave. My husband goes back in to ask if we should file a police report and he was told no, they will take care of everything if they can find the person. We left, but I still felt we should make a police report. The next morning on 9/28/2017 at 9:42am I called the non-emergency police number for phoenix (623-349-6499) and explained everything that happened and asked if I should file a report. The officer said she will have another officer call me and they will be able to tell me if I should or not and the call with be a blocked number to be sure and answer it. I thanked her and hung up. At 10:36am and officer called me and I explained to him what happened, he said I absolutely should file a report, close the account down and go elsewhere, as well as possibly contacting *** *** corporate. I told him those were my plans already. He was very concerned at how the representatives didn’t know where the money was going, and that we were told not to make a report. He said he would email me the report and asked to email screenshots of the text and phone calls so he can add it for evidence.

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- Geraldine, AL, USA
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I do not have a Wells Fargo account, however, I got this text (see picture). Getting it via text was a flag for me. My concern is older citizens who may call (I did not) and give personal information.

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- Arlington, VA, USA
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I keep receiving text messages that say, "Important message sent to *my phone number* by Wells Fargo. Code: Visa Debit Card Locked. Call support at 201-340-8939. Thank you!"

I do not bank with Wells Fargo, nor do I have a debit card with them.

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- Milwaukee, WI, USA
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May 8, 2017 the person called and I didn't answer. They called back right away again so I did answer the second time. She said that her name was Pam Zach and that she needed to set up a time to complete some paperwork for my modification. When I questioned her and if she had spoken to my (real estate) lawyer, and she asked if I had changed my mind and if this was about a bankruptcy. I told her that I was offended and she apologized. I said that this is a scam. She said that she had my name and address, which I pointed out would be public information (as I am a homeowner). She said she was given my number to contact and another number that was to Rockwell. I questioned her again, and she said that she will contact Wells Fargo to let them know that I wasn't willing to meet. (We never had or inquired about a mortgage or any accounts with Wells Fargo, but I did not tell her this). I asked her to email me and that I would forward her information over to my lawyer. She said that she would, but she never did.

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Wanted me to call and unlock my account because "my account was locked."

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I received a call from an UNKNOWN phone number. The caller left the message below on my voicemail:

"Hello, this is for Danielle Albrecht, this is Lois Nicholas with *** ***, please give me a call back at your convenience. There is no cause for concern. The number I may be reached at is 1-877-361-5579 between 7am and 4pm Pacific standard time. Thank you and have a great day..."

I called the phone number back, and the woman answering asked me for my phone number, and credit card or account number.

Without giving my account info, I hung up, and called the real number for *** ***. The real *** *** Rep told me that this was likely a PHISHING scam, and that they would never ask for information like that. *** *** currently has no reporting for PHONE calls, but they do for emails.

I am reporting this to ScamPulse.com in hopes that you can warn others about this scam.

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Person keeps calling saying they are with Wells Fargo and that they have a message for Jessica (somebody) about an account, important that we call back.

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- Lake Havasu City, AZ, USA
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Received an email from "*** ***" asking me to "Update your account with your registered information on our database for confirmation of suspicious activity on your account".

Very official looking email; even shows "© 2016 *** *** Bank, N.A. All rights reserved. Member FDIC" at the bottom of the email. Email address also looks legit.

I do not have an account at *** ***, so I know this is a phishing scam.

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A woman located in Northwest NC received a piece of mail from Wells Fargo asking for her to call a number if she had any questions about her mutual fund. She is not a Wells Fargo customer, so she called Wells Fargo and they confirmed that the communication was not sent from them. She did not call the number, but the number listed was 866-814-6942.

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- Neosho, MO, USA
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I pay for a mortgage loan with Wells Fargo. I have received at least seven phone calls to my cell phone over the past five months from someone claiming to be David Newman from the Wells Fargo Lending Department with a legitimate Wells Fargo phone number appearing on the caller ID screen - (800)357-6675 - requesting a call back to *** to avoid foreclosure process - then he recites my loan address. Ultimately, if I had not worked in the area of fraud myself I would possibly not have realized that this was a scam and just assumed my payment(s) were lost in the mail. I can call the call back number myself and reach the same man leaving the messages. I am hoping that this person is stopped before people do pay him and lose their money or more. I am continuing to receive phone calls with the exact same message, callback name and number. I have reported this three times to Wells Fargo with little to no success - I have not talked to a person from their fraud department as they stated that customers cannot talk to anyone in that department and they won't call me. They took the report and forwarded it on after 40 minutes worth of trying to send me to their department that handles foreclosures instead of listening to me. As I explained to them - this is a mortgage loan that I pay but my name is not on the loan for anything other that an authorized contact and neither is my cell number, therefore no one would have called me or my number regarding this mortgage - it is under my husband's name and number only - which I verified with Wells Fargo. Generally I can even get them to give me any information at all because I am not on the loan, they will only take payments from me. They have no record of a David Newman nor of any calls going out to any number for this loan at the times of the calls. And, finally - my mortgage loan is not delinquent. After all of this verification with Wells Fargo they still tried to send me to their loss mitigation department to see what we could do about my delinquency. I have not spoken to this person about my mortgage at all. There is a possibility that the information this person has was from me foolishly responding to one of the "Lower your mortgage" offers online.

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- Salt Lake City, UT, USA
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Received email from Wells Fargo Alert <[email protected]>:

NatWest

Just to let you know that we noticed unusual activities on your online account during our regular update today. It is either your details have been changed or incomplete.

As a result of the technical issues detected your online account has been temporarily suspended. You are therefore required to verify your details to regain access to online service. Please click the link below in order to regain instant access.

Click here to regain access

Internet support team.

Disclaimer

This email was sent from a notification-only address that does not accept email replies. Please do not reply directly to this email.</[email protected]>

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The man not only took all my savings but whats even worse he set up direct deposit with my SSDI check even knowing the account was closing. I talked to every one trying to explain that im a single mother and i have to feed my child.

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