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William jacket / Ugg Imposter

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William jacket / Ugg Imposter Reports & Reviews (1)

- Camano Island, WA, USA • May 01, 2024
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Ordered a jacket for the $150 that was supposed to be Ugg brand. Got the item and it was so cheap and wasn't Ugg brand. Was obviously hand made with a very cheap fabric and wasn't even sewn together. Had pieces coming off of it and threads everywhere that were sticking out. I have pictures I can show. It was so bad. When I contacted for return, they said to send it back but that they won't pay for shipping to send back. On web site it says free returns when I got it. They said they will not pay for me to send back. I shipped it back to Pakistan because that's where they said the return center was. Paid $60 to ship it and post office said they said to ship back to sender, and they wouldn't take it. I email them again and told them what happened, and they said send it again. I said I don't want to pay $60 more to ship again because this will probably happen again to me. They said I just need to keep sending it. I told them how upset I was and that I was going to report them because this is a fraudulent company and I wanted to warn others, and this wasn't right what they are doing. I got a family face back and they won't talk to me now. I'm counting my losses and just want to warn others that this is a scam.

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