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Win Security - Invoice Scam

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Win Security - Invoice Scam Reports & Reviews (1)

- New Haven, CT, USA • Oct 23, 2024

Lyman Billing Manager <

Immediate Action Required: Overdue Payment and DelinquentAccount Status

To

Dear

,

We hope this message finds you well. We are writing to bring to your immediate attention theoverdue balance on your account with Win Security for services rendered as part of yourComprehensive Complete Security Services package.

Outstanding Balance

- Amount Due: $3346.77

- Due Since: August 2022

- Services Rendered: Complete Security Services

- Service Duration: 2018 – 2022

- Account Holder:

- Card Number:

- Invoice No.: USWINSEC20204677989777

- Email:

- Service Purchased: Complete Security Services (Contract Term: 2018-2022)

- Account Status: Delinquent

Background:

In 2018, you entered a contract with Win Security for a five-year term of security services, with anautomatic renewal clause, as was clearly outlined in the agreement. Per the terms of the contract, yourservices were automatically renewed after the initial period. This clause was also verballycommunicated to you during the initial contract discussions to ensure that you were fully informed ofthis process.

Despite multiple attempts to contact you, your account remains unpaid for the renewal period, and asof today, your balance of $2,966.93 remains outstanding. This balance has been overdue since 2022.

Efforts to Contact:

We understand that life can get busy, and it's possible to overlook such matters. However, it isimportant to emphasize that we have made repeated attempts to reach you and resolve this matter.Our records indicate multiple phone calls and other communications were made to inquire whetheryou wished to continue the services or cancel them, as per the flexible terms of the contract, whichallows cancellation at any point in time.

Unfortunately, no response was received from you, nor did we receive any indication that you wishedto cancel the services. As such, the services were continued, and the associated charges were appliedaccording to the terms of the contract.

Your current delinquent status is a result of non-payment for these services, and we regret to informyou that after exhaustive attempts to resolve this issue amicably, we must now take more formalaction.

10/23/24, 10:59 AM Xfinity Connect Immediate Action Required_ Overdue Payment and Delinquent Account Status Printout

https://connect.xfinity.com/appsuite/v=7.10.6-41.20240919.094330/print.html?prin... 1/3

Immediate Action Required:

We kindly request that you remit payment for the full overdue amount of $2,966.93 within 24 hours ofreceiving this email to avoid further escalation. Failure to make payment by this deadline will result inthe following actions:

1. Escalation to an External Collection Agency: Your account will be forwarded to an externalcollection agency, which will take over the handling of your account and pursue legal remedies underthe Fair Debt Collection Practices Act (FDCPA). Please be advised that once your account is referred toan external collection agency, additional fees and penalties may apply.

2. Negative Impact on Your Credit: As your account is already in delinquent status, your credit scoreis being negatively impacted. If the matter is escalated, it could have an even more severe and lastingeffect on your creditworthiness, which can affect your ability to secure loans, apply for credit cards, ormake major purchases in the future.

3. Legal Action: Should this matter proceed with external collections; legal action may be pursued torecover the debt owed. This will result in additional legal fees, court costs, and other related expensesthat you will be liable for, significantly increasing the total amount owed.

4. Accrual of Additional Costs: As your account remains in delinquent status and services have notbeen canceled, the balance due continues to accrue further costs, which will only add to your overallfinancial obligation. The sooner this matter is resolved, the less you will lose.

What You Need to Do:

To prevent any further escalation and resolve this matter, we urge you to take the following stepsimmediately:

1. Pay the Balance: You can remit the payment of $2,966.93 by contacting our Billing Manager directlyat

1-866-384-1666.

Alternatively, you can email us at

[email protected]

to arrangepayment.

2. Cancel the Services (If Applicable): If you no longer wish to continue receiving our services, youmay cancel them at any time. However, please note that any outstanding balance must still be paidbefore your account can be closed. We will be happy to assist you with this process once the paymenthas been settled.

We are still open to working with you to resolve this matter in the most amicable way possible. Ifthere are any difficulties or concerns preventing you from making this payment, please reach out to usso that we can explore any potential payment plans or options available to you. However, we muststress that immediate action is required to avoid further consequences.

Legal and Financial Ramifications:

Please be advised that failure to pay this overdue amount could result in serious legal and financialrepercussions. Once forwarded to an external collection agency, this debt will continue to accrueinterest and additional fees and could potentially result in legal proceedings. Any legal action takenwill require you to bear all related costs, including attorney fees and court expenses, significantlyincreasing your financial burden.

Additionally, as previously mentioned, your credit score will continue to be impacted by thedelinquency, and any further action taken by an external collection agency could lead to severe long-term damage to your financial reputation. A poor credit score can affect many aspects of yourfinancial life, from securing housing to obtaining favorable interest rates on loans or credit cards.

Final Notice:

This serves as final notice before further actions are taken. We strongly urge you to take immediatesteps to resolve this matter. We remain committed to working with you, but time is of the essence.

10/23/24, 10:59 AM Xfinity Connect Immediate Action Required_ Overdue Payment and Delinquent Account Status Printout

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To avoid further escalation and to prevent additional legal or financial consequences, please pay theoutstanding balance of $2,966.93 within 24 hours of receiving this email.

If you need assistance in making the payment or have any questions regarding the amount due or theservices provided, please do not hesitate to contact our Billing Manager at

1-866-384-1666

or by emailat

[email protected]

. We are here to assist you and are willing to work with you to find aresolution, but we must have your cooperation in settling this matter immediately.

Your prompt attention to this matter is appreciated, and we hope to resolve this in a manner thatbenefits both parties.

Sincerely,

Lyman.

Billing Manager

Win Security 1-866-384-1666

[email protected]

10/23/24, 10:59 AM Xfinity Connect Immediate Action Required_ Overdue Payment and Delinquent Account Status Printout

https://connect.xfinity.com/appsuite/v=7.10.6-41.20240919.094330/print.html?prin...

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