Sign in  

Windows Defender Advanced Threat Protection

Sharing is caring! Are you having problems with Windows Defender Advanced Threat Protection? Use ScamPulse to file a complaint.

Windows Defender Advanced Threat Protection Reports & Reviews (5)

- Pueblo, CO, USA
Report

I received an email on July 15,2021 the email showed an invoice for a purchase that they say expired after a year we haven"t owned a home computer in over 9 years and we definitely haven't been paying for this.

Useful
Reply
- Savannah, GA, USA
Report

they said I purchased there computer service which I didn't they said the amount was 259.99 but when I talked to them it was 299.99 theye were going to refund me but when we tried guess what a mistake they said 1500 went to my account my bank they showed me the deposit and my balance was more but all fake tryied to get me to go to a story get a girt card and seen the 1000 I could keep 500 for my trouble told them first I was going to my bank he got upset tried to make it sound on the up and went to bank he kept calling for a bit the bank told me its a scam which I new that When they started with me had me fill out ScamPulse.com letter with Gov seal on it look real that's the game

Useful
Reply
- Unity, WI, USA
Report

I received an email saying thank you for your purchase for the Windows Defender Advanced Threat Protection. And it gave me a date that it will be paid by and a transaction number. And it said I shouldn't reply to this email but to call there billing team and they will be happy to refund me or answer any questions. I called and asked questions and they couldn’t answer me and they kept saying that they are certified with the Better Business Bureau. And it will be recorded. Than I had to download their app to get the refund and go to either my on line banking credit union or my bank account. I told them I didn’t have online banking so they talked me through how to get one set up and I noticed my cursor moving on the computer so I shut off computer and then they started yelling at me and to turn it back on then three other support team members each yelling at to turn my computer on so they could refund me. Also there phone kept disconnecting and they would call back. And say it was technical difficulties. And they also didn’t like how slow I was working with them on the computer because I couldn’t see the colors there where asking for. I am color blind so they were getting upset that I didn’t find them fast and had to ask them what the boxes said.

Useful
Reply
- Parker, CO, USA
Report

No reply email received from Windows Defender Advanced Threat Protection, stating an auto renewal invoice was successfully paid for $299. Customer service number was provided at  1-855-238-3385 and to call if this was not my order. 

Call was made and spoke with a woman from customer service, who could not tell me anything about the charge or credit card it was supposed to have been billed to and that she was not equipped to cancel the charge. She kept trying to get me to go to another website in order to cancel. However, it became too suspicious and I hung up without completing the instructions.

I do not know whether there was an actual charge of $299 successfully paid as they claimed or if it was a ploy to get me go follow the cancellation instructions on a phony charge so my computer could be compromised. I have not checked with all my credit cards yet, but i did check with the main one that would have been used for such purchases as they claimed I made. No charge of $299 had been registered in recent activity against that Master card. I will check with other visa accounts.

 

Useful
Reply
- Milford, MI, USA
Report

I keep getting emails from this company saying I ordered a service and each time says I electronically signed and was charged $299,sometimes $399 ,thanks me for my order,I never ordered I called them,they want you to go on your home computer,which I dont have and fill out a form to cancel to get your info obviously

Useful
Reply
Check fields!

Report Windows Defender Advanced Threat Protection


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Windows Defender Advanced Threat Protection Contacts

If you know any contact information for Windows Defender Advanced Threat Protection, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New