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WindowsDefender Services

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WindowsDefender Services Reports & Reviews (1)

I received an email from the email address provided stating that on 01 March, $199.00 would be deducted from my bank account for a year of Windows Defender virus protection on my Windows 10 laptop. I am pretty savvy to phisher and scammers by phone and email, but this one gave me pause. And because the email address provided actually matched the one I got by right-clicking on it--AND since there was an actual phone number provided, I called the number. I DEFINITELY did not wish to purchase a year of virus protection that had been provided free with Windows 10.

When I called the number I was told that Microsoft had provided it free for one year but were now charging for it. And the ONLY WAY I could opt out was to download an app that gave them server control of my computer (I was on my Mac at the time). I said, "Is this a scam?" And of course they were offended and swore to me it was not, and I had to fill out a form online with THEM in control of my computer, and your ScamPulse.com logo came up a number of times. I will not bore you with details but I became so distraught during the process they called me an old lady grandma. Insults are one thing but FRAUD is another. I realized only after I was able to get them out of my computer that I had been had. And they MAY HAVE seen my bank account information, but I'm not sure.

They did NOT manage to take money out of my bank but I was so worried about what they may have left behind, I DID LOSE MONEY. I paid a local computer tech $150 to scan my system. It was a horrifying experience and they should be arrested. They are using your logo to legitimize their fraudulent operation. I made a screen shot of the "refund form" I took during the process. I would have included the email as well but there's no provision for it on this form.

I wish I had that $150 back because my income is very low. Yes I am 70 and a cancer survivor, but I am no old lady grandma! Please catch and prosecute these thugs. Thank you.

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