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WiXiZi

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WiXiZi Reports & Reviews (10)

Charged for a discounted family dna test and then said it was unavailable and money would be refunded. Never got anything.

I purchased a 12 foot swimming pool on sale 7/14/18 at a discount over Amazon prices. Five days later the business emailed and informed me that the product is no longer in stock and a refund will soon be issued. I have twice requested that the funds have not deposited to my credit card. I feel that I will never see a refund and want to report this FRAUD to the BBB.

- Folsom, CA, USA

I ordered a DNA kit titled "AncestryDNA: Genetic Testing - DNA Ancestry Test Kit" that I came up in a Google search. The cost was $*** before tax (free shipping). I never received the kit. I did not see a charge on either of my bank cards and now I am worried if there goal was my credit card information.

I purchased a router (internet) and they told me two days later that it was out of stock and that my money would be refunded in 7- 21 business days. never received refund.

- Little Rock, AR, USA

As others have reported, I had purchased Apple AirPods Wireless Bluetooth Headset for iPhones for a 50% discount. I got an order confirmation and they charged my credit card. Five days later I got an email saying they regret that the item was out of stock and would be refunded the cost. It has now been 19 days later I went to track my order and it said "refunded" I have not received a refund. There is no telephone number listed for the business.

- Spokane, WA, USA

made a purchase, price seemed too good. should have been a warning. they processed my card, then said item was out of stock. and that a refund was on its way. that refund would take "7 to 21 days". i shouldnt have been charged if item not in stock. website is now 'down'. i will be relying on my bank to help retrieve my money.

- Katy, TX, USA

They had a website showing electronic devices and products, but once you buy something the website turns in to blank with just a "maintenance" message and there is no number to call or anything other than a "customer service" email that I'm assuming is also fake. I should've taken it as a red flag when the confirmation email had no website link, phone number or delivery date. DO NOT BUY FROM THIS WEBSITE!

I got this info off ScamAdvisor.com

Name: Contact Privacy Inc. Customer 1242805089

Organisation: Contact Privacy Inc. Customer 1242805089

Street: 96 Mowat Ave

City: Toronto

State: ON

Postalcode: M4K 3K1 ()

Country: Canada Canada

Telephone: 1-416-538-5487 Canada()

Phone Type: geographic : Toronto Bell Canada

Email: [email protected] Canada

I called the number and was sent to https://contactprivacy.email/

I asked him to look into my refund as the bank hasn't received any information on the refund.

I also called the Chase fraud hot line at 1-866-564-2262 and they said I have to wait a full 15 days before I can take any further action.

purchased an inversion table at what I thought was a reasonable price but after a couple of days I was notified that it was out of stock and my money would be refunded. It has been over 2 weeks and I never got my refund. do not do any business with this company and make sure to look at reviews before making any online purchases.

Placed an order on wixizi.com. The website would look fishy at first place with items available on huge discounts. I placed an order for DNA Kit with 50% discount and got the order confirmation from their site as well; However, later an auto-generated email was triggered with following statement - "Your order on WiXiZi.com has been refunded. We regret to inform you that your order could not be completed. While our website may have indicated an in-stock status, one or more items in your order were not in stock at the time your order was to be fulfilled. Your order cancellation will process today, and we are currently processing your refund. However, depending on your card issuer, it may take up to 7-21 days for the money to be available in your card balance. If you have any further questions, please contact us. We sincerely apologize for this problem." Their website has been down since then. Don't know when or How I will get my money back. Please refrain from doing business with Wixizi.com.

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