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Wowpetsmart.com Reports & Reviews (2)

- Lugoff, SC, USA • Oct 22, 2024
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I ordered "indestructible dog chew toys" from what I thought was PetSmart on 10/14/24 and received an email stating I would be getting another email soon with tracking information. As of 10/21/24 I had not received any further correspondence from them, so I sent two emails that day to the "support" email address provided on the website and in the email. There was no reply. Today I attempted to call the phone number listed but it's not a valid number. It's just a constant busy signal that hangs up immediately after it buzzes a couple of times.

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- Kingwood, TX, USA • Jun 13, 2024
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Ordered product, received it, BUT did not meet promised guarantee of website description. Tried to 1) call 813-618-7527 - Google Voice and they never pick up - can only leave a voice message, 2) chat on website https://wowpetsmart.com with no agent connecting and 3) emailed [email protected] with no response or communication from them. Dog Toys for Heavy Chewers - Indestructible - - IF it rips, they will replace it free! - Guarantee of replacement for different toy - round the clock customer service - HA!!!! Toy Animal lasted 20 minutes!!!!

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