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YAU developments Reports & Reviews (1)

Customer Service Representative

Yau Developments Corporation Toronto, ON

Expired: over a month ago. Applications are no longer accepted.

As a Customer Services Representative you will develop professional working relationships with a range of customers, being the first point of contact for all their enquiries. This is a high-volume telephone-based role where you will need to use your excellent problem-solving skills on a regular basis! You will also support with the content to their website, so excellent written communications skills are also key!

Hours: Monday - Friday 9:00am - 5:00pm

Full-Time Salary: $1400/week+bonuses

Part-Time Salary: $700/week+bonuses

The Customer Services Representative will join the company during a time where their workforce has doubled, and business is booming. You will work within a diverse and fast paced role, handling all elements of customer service and administration.

The Customer Services Representative will:

- Check orders and deal with contractors, builders or managers

- Handle incoming calls, complaints or enquiries regarding business orders

- Book in additional work or re-work as and when required following the completion of any work

- Respond and action incoming emails within a time-sensitive manner

- Schedule contractors or fitters in for work and manage their diaries and workload

Requirements:

The Customer Services Representative will have experience of handling elements of customer service and email responses in a time-sensitive and reactive manner.

- Experience of customer service and administration

- An empathetic, willing and friendly nature

- Be willing to cross skill to develop new expertise and support with other elements of the business

- Be proactive and forward thinking in approach

- Excellent communication skills and a superb telephone manner

Yau Developments Corporation

They also asked for what bank i deal with and want to get a hold of me using telegram also want to send me a etransfer then take out the money then purchase stuff.

[email protected] via sendgrid.net

Thu, Jan 23, 3:28 PM (5 days ago)

to me

Dear Nadene Thibert,

We found your resume on Ziprecruiter.com. We reviewed your resume and came to

the conclusion that you are a great candidate for our position. We

offer you a high salary, flexible work hours and many benefits.

Position only for residents of Canada! All you need to do is reply me

to this message. Thank!!!

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