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Yslbeauty Reports & Reviews (1)

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Here i bought from YSL Beauty online on nov 15 since they had that promo 11 pcs giftset with purchase of 150$ + 15% off so I placed 2 different orders once for me, once for gifts to family and surprisingly what i had in cart was 10pcs giftset and not 11 i said maybe it will be different when I receive at home and they did arrived 10 pcs in one order and other orther which was 11 pcs i received 8 pcs so for me it is unacceptable since all products i bought were full priced i wouldn’t pay a 50$ for a lipstick(bought twice with free name engraving). My foundation was also missing. I called customer service which was *** she put me on hold saying i won’t receive my foundation i said if it is out of stock are you going to eventually sent in different order she said no we won’t send another package i guess don’t want to pay shipping fees then for gift with purchase missing products she didn’t care, i did not liked it asked for supervisor she said it will be a call back by now 4 weeks has passed, last week i also emailed them because those lipstick were 30$ now. Instead of 50 and since within satisfaction period if i could adjustments or I would return all ny orders, now until one week later no answer. *** ** *** *** *** *** ** ** *** ** ** *** *** *** ** *** *** *** * *** *** *** *** *** *** *** ** *** ** *** *** ** *** *** *** *** ** *** *** ***

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