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Zeacaly.com

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Zeacaly.com Reports & Reviews (7)

- Holiday, FL, USA
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Made the purchase but received no confirmation email. Emailed support with the order number. I got a response with a tracking number. Kept checking status for weeks. Finally showed delivered 9/2/23, but obviously never received. Sent complaint by email with no response. Sent another email 11/9/23. Email bounced back due to address couldn't be found.

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Same experience here. Found the product via social media, placed the order, never received the product. My "support person" was "linda".

Dear Customer
I am your dedicated after-sales customer service Linda, It's my pleasure to serve you. We are sorry that you did not receive a confirmation email with your order tracking number. Your order has been shipped and is currently undergoing international logistics transportation.
Your tracking number is AS034380648CN
International logistics inquiry website: https://t.17track.net/
If you have any additional questions, please contact our 24-hour customer service email address at [email protected].
Have a nice day
Linda

I tracked the package, it eventually said it was delivered, but of course it wasn't. The web site is now gone.

[censored]!

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I sent an order for two beach chairs on June 25, 2023 and never heard anything and have never received them. Also on my credit card they charged my out of country tax. Wish i could get my order. Beware scammers to the max.
Never received beach chairs

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I saw the ad on TikTok, the page name was HSN, so I thought Home shopping network is legit. I placed the order July 2nd and realized my zip code was off by one digit. I emailed the customer service to correct. I heard back from “Cindy” like another victim, stating she made the correction. Never received a confirmation, still have not received the chairs. Googled the name and saw I have probably been scammed.

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They did not send me a confirmation and shipping date for my recent order.

I emailed support about this. They did reply : Thu, Jul 6, 12:38?AM.

Dear Customer

Thank you for contacting us, I'm sorry to keep you waiting. I am your dedicated after-sales customer service Cindy, It's my pleasure to serve you. Please provide your order number and the time of your order, I expedite the process for you! Have a nice week.

Cindy.

I wrote back Tue on 04 Jul 2023

to service: Thank you for your reply. I did not receive an order number nor a confirmation email

Posted Date Jul 4, 2023.

Never heard another thing from them.

Purchase Amount $48.82 USD **********

PHP*Zeacaly, Hong Kong ( credit card detail)

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Multi-functional beach chairs and other beach items advertised on TikTok. I placed the initial order and have not received any communication or products from the company in over a month. I emailed the support email address on the website with no response. There is no address or other contact information, just an email address.

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Social media content suggesting a sale on beach chairs. The website hides the "sellers" location which appears to be hong kong. After order, i haven't received any confirmation of the order, no shipment details and no product.

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