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Zeraclub.com

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Zeraclub.com Reports & Reviews (1)

- Kennebunk, ME, USA • Apr 10, 2024
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I ordered three pairs of shoes, totaling $177 of my hard-earned money, for a special event (my birthday). They use: "Shop" as a tracking platform, but the tracking progress never moves in the app. They told me three weeks ago they were shipping it out after multiple frustrated emails to them, Nothing has come or no emails confirming. I complained, saying I never had confirmation or tracking; they sent me the same response three times in a row, "Do not worry, we will get this order out to you ASAP," but the Shop app showed no progress. They asked for my order number. I gave them that three times, and then they asked for it again in the same email in which I had put the order number. I sent an irate email, and they responded, asking me to choose another pair of shoes because one was out of stock two months later. It is a full-on scam, and I have lost $177 of my money. What can I do?

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