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Ziegler Ford North Riverside

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Ziegler Ford North Riverside Reports & Reviews (1)

- Riverside, IL, USA

Complete scammers!!!

Called at 9am on a vehicle listed on auto trader and their website. Told it was available and on their lot. Was going to start financing paperwork online for pre-approval. The receptionist called at 4pm that same day stating it was sold to an employee.

Went online the next day and the Vehicle was still listed on autotrader and their website and was never removed. Interestingly the price on Autotrader had increased by over $3000 from the day before.

Called the following week and ask if it was still available as it was never removed from their website or autotrader. They said yes. I said I was interested and wanted to drive to take a look at it. I asked if they could put a hold on the vehicle and they said no. Mind you we live in another state and it’s a 5 hour drive one way.

We made an appointment for a Saturday morning at 11am to come look at the vehicle.

I called Friday night to make sure the car was still there and they said yes.

We then received a call at 9:04am the day we were coming to look at it and they asked if we were still coming and we said yes. Then we got another call at 9:29am stating “we’re sorry but the car has been sold this morning”. We were only 10 minutes from the dealership as they point because we left early.

We drove to the dealership and looked around the entire lot and the vehicle we came for was no where to be found!!! My husband went inside and talked to multiple employees and they all rushed around trying to cover up their lies and had absolutely no idea what this vehicle even was!! All they asked was if we wanted to look at the more expensive version of the car we came for!! No one had any idea what we were there for and no concern to lying twice about a vehicle being available for sale!! They continued to ask if we wanted another vehicle on the lot! I have never been treated this way by any dealership that apparently makes their employees lie to customers on a daily basis to get them in the store!!! DO NOT GO TO THIS DEALERSHIP!!!

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