I noticed an unauthorized deduction attempt from my account by a debit/credit card;
Debit Date and time of use: January 26, 13:21 Usage amount: 4,699 yen. This kind of thing needs to be tracked and exposed for the attempted fraud by listed Merchant: ZRSTVR. COM. before it is tried again.
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Reporter344005
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- Tulsa, OK, USA
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Scammer's phone800-303-5956 Scammer's addressUnknown Scammer's email[email protected] CountryUnited States Victim LocationOK 74136, USA Total money lost$39.99 Type of a scamOther
While using online banking I noticed a pending charge of $39.99 and the only description offered was ZRSTVR.COM preceded by 12 numerals. I googled ZRSTVR and a help screen came up with an 800 number; FAQ's were also listed here, like "why is this charge on my account?" There was also a "chat" option. I called the 800 number listed and spoke with an individual who identified himself as Carlos. I explained I had an unauthorized charge pending on my account. He said he could assist. He asked me several questions about if I had signed up for any online memberships, etc.; asked for 1st (6) digits and last (4) digits of card involved (this was a debit/credit card connected to my checking account.) He then proceeded to give me a confirmation number that charge was now voided (remains to be seen) and told me to give it a couple of days to return to my account. He then asked if there was anything further I needed his assistance for. I just said that I needed to know how this could have occurred, at which time he got very short with me and said he could not possibly know that. The entire thing seemed odd; web site image follows:
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Debit Date and time of use: January 26, 13:21 Usage amount: 4,699 yen. This kind of thing needs to be tracked and exposed for the attempted fraud by listed Merchant: ZRSTVR. COM. before it is tried again.
Scammer's address Unknown
Scammer's email [email protected]
Country United States
Victim Location OK 74136, USA
Total money lost $39.99
Type of a scam Other