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McAfee IMPOSTER

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McAfee IMPOSTER Reports & Reviews (154)

Got email being charged money free trial ran out. Called to cancel wanted personal info. Asked how they charged if they didn't have info. Called me stupid, foul language. Wasting his time and hung up.

+1
- Tuscaloosa, AL, USA

I received an email notice that my McAfee total protection has been automatically renewed in the amount of $299.99. Since it was about time for my subscription to expire, I assumed it was legitimate. However, I decided that I did not want the subscription and replied to have the money refunded. I was speaking to a "representative" of McAfee and was instructed to allow them to access my computer by a "secure computer". Then, I was asked close out the "McAfee" site and open my bank's website and go to online banking. Thinking that I was secure at that point, I entered information to open an online account. The person on the phone instructing me began reading to me what was on my screen. At that point, I informed him that my wife was on the way to the bank to open the account but would return shortly. He told me to not "touch" my computer and to call him back when she returned. In the meantime, I googled "McAfee renewal scam" and found that this was indeed a phishing scam. I called my wife while she was at the bank and we set up fraud alerts and I contacted credit bureaus. Then, I called the number back and informed the scammer that I was aware of the scam and had contacted my attorney who would pursue legal action. At that point, the scammer hung up, confirming that it was a phishing scam.

+1

This scammer was using the ScamPulse.com logo at the end of their e-mail to me. I have attached a copy of the e-mail (they were kind enough to attach a png file with the complete e-mail they sent to me), to you to review. I have not contacted them, nor do I intend on contacting them, as this is an obvious scam.

+1

This is an email with an attached invoice supposedly from McAfee saying they are charging you $499 for their tech services. If you get this email don't contact their customer service about the charge because it's a SCAM. They want you to download an app that let's them remote into your account and then they want you fill out a form that gives all your personal info. Just contact your bank, like I did, and make them aware of an unauthorized charge.

+1
- Mitchell, IN, USA

They sent me an email, don't know how they got my email. They sent me a PDF invoice from McAfee Firewall Defender stating I needed to call 501-509-1025 (Arkansas number), then called me back after hanging up on him from 563-503-5931 (Iowa number). He wanted my banking information so he could cancel the amount they were going to charge me to renew when I never had McAfee protection. They stated that I probably hit on a free trial of McAfee on the internet. I have PC Matic and have had it for years. So, I told him I was going to report him. His name was Albert, he was an Indian (from India), his accent sounded like it.

+1
- Omaha, NE, USA

I received an email with an invoice stating I will be charged 455.00 for McAfee Premium protection and device updates with a number to call at 205-740-3334. I called to question about it and they hung up on me. I've been watching my bank statements and nothing's been charged yet, but I fear they can get access to my phone.

+1

Got an initial email titled "#auto renewal charge 1 year plan #"

Within the email there was a message that I was charged $279.99 for my 1 year trial. And if you are not sure about the transaction or if you wish to cancel the order you can contact us at +1 209-498-9759.

I called the number from a landline and there was an automated message stating getting you in contact with the number you dialed but no one answered. Once I hung up got a call back from 786-864-6881 with a live person, had a male voice, and stated he was trying to help me resolve my issue. I told him I would report this number to the ScamPulse.com as this seemed like a scheme to which he replied I had initiated the call and he was just following up. I replied it was odd that he called on a separate number to which he sound agitated and said well he was just returning the call that I had started based on the email I had received (which I had not even mentioned initially).

+1
- North Charleston, SC, USA

The scammer used McAfee Tech Services. They send you an email thanking you for choosing McAfee Tech Services. The email confirms they have received a request for the McAfee Computer Security and the amount of $499 will be debited and will reflect in your Bank Account statement by today's EOD. The Customer Service number is given in case of refund/canceling the order. (786-540-8224). I call the number to say I didn't order this service. They tell me in order to get a refund I have to go to this website Ultraviewer.net. This site provides you with an id number and password. They then send you to a page with the Better Business Bureau Symbol at the top of the form you need to fill out in order to get your refund. The form asks for your name, Social Security Number, Address, Cell number Bank Name, Bank account numbers for your checking and savings. I realized then that it was a fraud but I had given them access to my computer through Ultraviewer.net. I uninstalled the application. Now I am waiting to see if they actually did have information on any of my bank accounts to take such out $499. Had I provided completed the form they would have all my personal information. I will update you if they were successful.

+1

Fake Mcafee Invoice. Attempt to charge credit card.

Using ScamPulse.com logo also

+1
- Saugatuck, MI, USA

Official looking email from McAfee Total Protection

+1
- Highland, CA, USA

Said that I was being charged for software I did not order

+1

I rec'd an email on 4/14/21 from the email address above which said that a transaction for $490.99 had been processed for activating a McAfee subscription. The order was being activated by ATS to use the full version, you can call support team at given TFN. Please note today is the last day of activation/canclation of your order. This only said that this amount "was paid by your account."

The email had many misspelled words and run on sentences. I did not call the billing support number 1-877-329-1042 to dispute the charge.

I received a phone call about 2 hours after receiving this email from the 225-376-5766 number and this stated that "Law Enforcement was involved in looking at some major discrepancies in my bank accounts and that a warrant for my arrest had been issued. Investigation was ongoing by the Federal Reserve System." I have to believe that two fishing emails within 4 days of each other, then this phone call are all coming from the same place / origin / group of scammers.

+1
- Oklahoma City, OK, USA

Received an email from supposedly McAfee stating that my 6 month internet security service will renew on 3-20-21 for $450 and I need to call 1-888-690-3416 to cancel within 24 hrs. When I opened the email up further it shows another email address [email protected]. When I called and spoke with a heavy accented man, he told me that He will need to walk me through a form online in order to cancel my service at www.windowsteam.net. so he can securely cancel the service. I said this sounds like a scam...normally McAfee services can be canceled online or by phone...he hung up. I called back spoke with another heavily accented man, he couldn’t tell me what information they had on an account for me and kept trying to get me to let them walk me through filling out a form online so I just hung up

+1

My brother phoned me this morning and told me that he just received an email from McAfee from [email protected] regarding a receipt for payment $********** for $****** made on 3/10. The phone number listed is 1-866-395-0714. I called the number and when I started asking questions I was disconnected 3 times. I then called McAfee corporate office and spoke with the scam department and I was advised that this was a scam and to contact the cc companies and bank and let them know. They believe that a credit card number was obtained fraudulently and charged the amount.

+1

Received email that McAfee was due to expire. So I clicked on to renew it. I put my name, email, landline phone # & credit card in. I was given a confirmation #CS2693973096 & serial #W74EKXAE9YLEL8M. I was given a selection to download so chose it. Nothing happened. I then called a friend who has computer/technology education. She checked it out. Saw nothing was on my iPad. Asked why I thought I would need this on my iPad. Made sure my wifi security was ok because it showed it was weak. Clicked onto the sender’s email & showed me it was a scam. The email shown shown there was [email protected]. Price for 2 years was $69.99. I called my credit card co to request a stop payment. I was told it hadn’t been processed yet & couldn’t stop payment until it was processed. She gave me a phone #(866)622-3911 for me to call them to cancel the sale. Stupid me should have known better but I called. They had me verify my email address, phone # & my name. I then hung up. The person I spoke to called himself JR. there was an email sent to me stating it had been cancelled. They gave me a case#25206888. The email address was [email protected]. Http://service.McAfee.com. The charge on my credit card ended up being $74.90. It was cancelled. I also cancelled my credit card.

+1

This person at this number had me on the phone for over 4 hours. He asked me my bank account information, social security number, how much money I had in the bank, and other inappropriate questions. The issue with him is still not resolved and he wants me to call back tomorrow.

+1
- Clovis, NM, USA

I received an email from McAfee stating that per my request my anti theft was renewed x 2 years and the cost was $353.99. I didn’t remember it being so expensive, so I called and was assured that it was legit. I did notice that everyone whom I spoke to had an Indian accent. I foolishly allowed them to start process and watched all they we’re doing. It seemed ok. I didn’t have my bank card thankfully, to pay directly, but was to send check the next day. I was told that process would take several hours to update my computer and could see that there was something going on. It didn’t sit well with me, so I looked up McAfee rates, & they were much less expensive and it was self download. I immediately shut computer diwn and didn’t allow program to complete. I will contact my bank ASAP due to lady taking tracking #.

+1
- Detroit, MI, USA

This is the second time I received an email from this company claiming that I had an automatic debit renewal for McAfee Antivirus Protection. I called the toll free number listed in the email 800-674-9808 and it automatically went to voicemail. I then google McAfee Customer Service number which is 866-622-3911, and spoke to a representative to make sure nothing was being debited from my bank account. The gentlemen searched my email address and could not find a record of me ever having an account, After looking closer at the email I noticed McAfee was spelled wrong in 2 different spots, the word number was spelled incorrectly and the product name was abbreviated. This is a copy of the email sent to me.

Sent from my iPad

Begin forwarded message:

From: "@Billing Team,"

Date: August 12, 2020 at 2:30:09 PM EDT

To: [email protected]

Subject: #Order Confirmed,

Reply-To: "@Billing Team,"

?Hi,

Your subscription from McAfee Inc. has been successfully renewed and updated.

PRODUCT INFORMATION:

Product Name : Mcafee Antivirus Pro.

Order Nnumber : 192376

Order Date : August-12-2020

Expiration Date : 1 Year from the date of purchase

Price : $179.99

Payment Method : Direct Debit

Subscription : Auto-Renewal

If you feel this is an unauthorized transaction, please contact our billing department as soon as possible. +1 800-674-9808.

contact our cancellation department and verify your identity. You can reach us on

+1 (800) 674-9808.

Regards,

McAfee Inc.

- Westlake Village, CA, USA

McAfee support at phone number (833) 394-3939 is a tech support scam. They are not McAfee, instead want into your computer to tell you there's big problems and you need to pay them $700 to let their level three network technicians work on your computer for 90 minutes. Tried contacting the real McAfee and they were very irresponsible and complacent with this fraud, refusing for me to speak with a supervisor and they have no fraud department. I do not trust McAfee in any way now. Do not use this service or use McAfee software.

I was trying to activate my McAfee and searched for it on bing. Bing came up with different results, out of which, this being the first one, i went on this site and it seemed to be trust worthy since it was using McAfee name, logo, etc. I filled out the form that was there on the website and got a call from a person named Roger. He had a strong Indian accent and claimed to be from McAfee.

He then insisted me to allow the controls of my computer as i told him that My McAfee wouldn't install. I allowed him the access trusting him to be from McAfee, after which he screwed up my computer and threatened me that he had access to my bank details and credit card information.

This is cruel and i want you to take action against these scammers.

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