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Apple Imposter

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Apple Imposter Reports & Reviews (68)

- Plano, TX, USA
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Did not answer the call - went to answering machine. Called multiple times on 01/21/2020 and started again 01/22/2020. Says the cloud was breached - do not use apple devices. Press 1 to speak to someone or call another number later.

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- Plains, MT, USA
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Recieved 7 calls from this number in 1 day, I finally answered the call to tell them to quit calling me, that when the guy Jacob stated that my apple I cloud has been hacked, I told him I don't have a apple account. He proceeded to tell me that some one in Russia or Romania or China has opened an account in my name. The only info of me he said was my first name and my old address. I told him I was busy and wanted a number to call him back and he wouldn't give me one saying that he wanted to transfer me to an apple agent.. I said i wanted more info on who was opening up an account in my name and he said that the apple agent could tell me all that when they look into the account. I said i wanted a number to contact them back and he resisted. I asked for more info and he wouldn't tell me so i told him i would get more info when i talk to the FBI and i hung up.

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Scammers used some sort of way to get apples phone number and called my number. Once I called back, they stated if I were to pay them $5,000 they would remove my phone number from their list and stop calling.

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- Cedar Rapids, IA, USA
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On Friday 11/8/2019 midday I received voice message on landline from Apple inc. female voice notifying me of a breech on one of my Apple devices. Message options press1 to talk to a support adviser, press 2 to repeat message or 3 call 208-262-0000 later for assistance. Shortly later probably within hr of voice message I received another call from Apple Inc. Since I do have two Apple devices I picked up the call. Caller was male gave name of Edward Thomas, with foreign accent advising me of a breech of my Apple account. Someone either in Russia or Germany was trying to log into my account in the last 36 hours. They tried 6 times. He asked if I was traveling out of country. Told him no. He Asked if I shared my password/log-in info with anyone. Told him no. He asked if I used my devices for purchases. Told him yes. He advised my personal information could be compromised.

He asked if I could sign in to computer or laptop. I told him my only devices were iPad and iPhone. He then asked me to log into www.appleinc. I did. He asked what page looked like. I told him (iPhone 11advertisement) He then asked me to click on Apple logo in upper left corner but nothing happened. He then asked me to scroll down page to product and support service section. I did. He asked me to jot down the phone number for Tech support which I did. 1-800-694-7466. He said someone from that number would call me back and ok to pickup that call and then asked me to hang up. Shortly did receive that call from that tech support number. It was same caller Edward Thomas but he was going to transfer me to his supervisor. Another male with foreign accent came online saying his name was a Jonathan Buyer (sp?). He said if I don’t have computer or laptop he can help with “offline method”. But I would need to supply money card such as Best Buy or various store card but I would be refunded by Apple because Apple doesn’t let their customers pay for anything. He asked me if I drive. I thought that was a strange question. But told him yes. Also through out our conversation he was trying to reassure me I was talking to an Apple employee. He then asked me to get my cell phone and give him my cell number. I was hesitant to do this and he asked me if I was having doubts. He still tried to assure me not to have doubts. I told him I was not going to give him my cell number at this time. He said “the* *** good bye”. I said “thank you” and hung up.

He did not get as far as to the dollar amount of the cards he wanted.

At first this call sounded convincing but I became more suspicious as it went on.

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I got an email receipt from Apple stating my purchase for an app that I have never bought from Apply Pay, which I don't use. This has happened to me before but it was real and someone has hacked into my account. It had a link to cancel the purchase and it took me to the Apple website, so I logged on and it had a question about my moms maiden name, which is generally what I use for my security questions, so I didn't think about that. It said to verify my account to cancel and I also didn't think that was weird as I have had to do that before. However, I wasn't thinking just trying to cancel it quickly and it asked for my SSN. I didn't realize my mistake until I got to the next page and it asked for a front and back pic of my debit card. NO. I knew it was a scam then. This was a result of me being naive, but also THIS IS A SCAM. I googled it and this exact thing has happened to others. I'm not quite sure what to do now as my SSN is out there, but I figured this was a start.

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- Federal Way, WA, USA
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Claiming to be apple. Called number they said number not in service

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Hi, these fake Apple INC scammers are at it again. We have had problems with them months before a couple of times. Just ignoring them as we are now. Best we can. Today they call our land line phone and they have used 2 numbers today in a 2 1/2 hour period. They called 8 times in that 2 1/2 hours. On our land lines we cannot block numbers. I have cancer and just came home after 23 stay in hospital. Please get these scammers to stop! They leave a message every time.at the end of the message they say if I withs to hang up press 2. Stupid i never answered.

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Victim contacted by telephone by "Apple" representative stating need to purchase additional software for $5,000.00 in gift cards.

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Contacted saying email was logged into from xx.xx.xxx.xxx ip and to change login info through link provided

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- Boise, ID, USA
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Received email saying my account had been accessed in a different country and I needed to unlock it. The link I received was not Apples and they asked for social security number and credit card info and mother’s maiden name. THE WEBSITES SHOWED THEY WERE SECURE- DON’T FALL FOR IT. Contact apple through their website.

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- Lynnwood, WA, USA
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Obviously not a human leaving a message that my Apple device in danger. I have no Apple products.

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I received a call stating that there was phishing activity on my apple. he stated someone had tried to change my password at 7am in tennessee and in florida. he said he needed me to go to my mac book right away to upload software. he was very aggressive and kept pushing that I needed to do it right now.

Also received a text message stating you know if you have a bank account you wont be tired of making money i assure you that you wont, you dont bite the hand that feeds you.

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- Stanwood, WA, USA
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I have had 20 phone calls in 2 days from a Beverly Hills # claiming to be i Cloud help desk. When they get on the phone they say that my i Cloud account has been compromised in 3 States. When I start asking too many questions they hang up on me.

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- Custer, WA, USA
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Looked up this number and found that it was an Icloud scamed. Was told to report it.

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- Rochester, WA, USA
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A robocall made over several times on 01292019 at 1129hrs and continuing to call in approximately twenty minute intervals, stating "...a breach detected in your .... account...using any of ...Apple devices we strongly advise you to talk to a support advisor...if you wish to talk to a support advisor right now press one...if you wish to to hang up press two..."

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- Suquamish, WA, USA
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They told me my account was hacked and the only way to secure it was to buy a 100 dollar iTunes card and then they would reimburse right away, then they asked me to get 4 more cards at 150 each. They spent the 100 dollars immediately. I thought I was talking to a real apple employee. They said they were headquarters in California. Gave me names, employee identification numbers, and phone extension numbers. There are several toll free numbers, all the same people. The real apple company could not save the 100 because it was spent immediately.

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Molly from Apple Support is back...

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- Conesus, NY, USA
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Robo-call- Hi this is Sarah from Apple. We have found a breach in your apple iPhone. To speak to a representative please press 1 to be added to the do not call list please press 2 thanks and have a good day goodbye

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I received the message below telling me that someone had made an apple purchase with my account.

I clicked on cancel the order and it took me to a fake apple site and tried to take all of my personal information.



Dear Customers,



Your Apple ID was used to sign in to the new device and make a payment via the iTunes Store

This is the details of your activity:

ltem : FaceApp: Neural Face Magic

Device : iPhone 6S Plus

Status : Require Verification

Total Order Amount : $12.13

IP Address : 194.112.233.139

Location : Iraq

Browser : Mozilla/5.0 (iPhone9,3; U; CPU iPhone OS 10_0_1 like Mac OS X) AppleWebKit/602.1.50 (KHTML, like Gecko) Version/10.0 Mobile/14A403 Safari/602.1

If you did not authorize this purchase , please Report this Problem and make

Payment Cancellation

You have 24 hours to cancel the order, We will not accept the cancellation of your order if it

passes the specified time limit.

AppleID | Support | Privacy Policy

Copyright @2018 Apple Inc. 1 Infinite Loop, Cupertino, CA 95014, United States All Rights Reserved

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Caller claiming apple account hacked

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