Apple Imposter Reports & Reviews (68)
Apple Imposter Contacts
If you know any contact information for Apple Imposter, help other victims by adding it!
Add new contacts
SCAMPULSE
|
SCAMPULSE
If you know any contact information for Apple Imposter, help other victims by adding it!
Scammer's address Eastview Mall, Victor, NY, USA
Country United States
Victim Location NY 14467, USA
Type of a scam Phishing
Scammer's address N/A
Type of a scam Phishing
Country United States
Victim Location TX 75040, USA
Type of a scam Phishing
Country United States
Victim Location MD 21210, USA
Total money lost $100
Type of a scam Fake Invoice/Supplier Bill
Even this email looks pretty phony, doesn’t it? And the funny thing is, the people who sent it aren’t even the people who got my money.
The first thing I did was message my kids to see if either of them had bought this game, as unlikely as it seemed. Neither replied quickly so I clicked the link to cancel the transaction. That took me here.
This is a famous scam, I guess: I read about it here.
I started filling out the forms until I got to the one that asked me for my credit card information. Then I balked. I decided to call Apple directly and find out what was going on. I googled ITunes support, and this phone number came up: 800-880-9785. So I called it.
I spent the next hour and a half on a “support call” with various technicians and supervisors with Indian accents (later I wondered if maybe it was only one or two people pretending to be different people) who explained to me that hackers had been getting into my iTunes account for three months and the only way to safely refund the money was for me to buy an iTunes card at a drugstore or gas station, and give them the number. They even said they would stay on the phone with me while I went to get it!
During this phone call, I complained bitterly about Apple making me go through such an annoying procedure, and I also told them I had had a death in the family. The technicians were personable – they sympathized with my troubles, and laughed at my jokes, and assured me that Apple regretted making me go through this annoying procedure. They told me that if the CVS employee asked me what the card was for, I should say “personal use” because if I told them that it was for this security problem there would be a 20% upcharge.
I know, I know! The worst part of this is the humiliation, though the $100 isn’t great either.
I actually started crying a couple times during the call because I thought this might be a scam and I was getting so confused and upset. I didn’t understand why Apple would make me spend $100 to fix a problem like this. Or make me drive to CVS. I argued with them, but they convinced me, usually by saying they would connect me with a supervisor, then putting me on a long hold. Maybe they were starting to feel sorry for me, and were giving me a chance to come to my senses. But I didn’t.
They got me past the insanity of driving to CVS with the technician still on the call – I was actually GRATEFUL for this. At one point I looked down and saw that the phone call now showed a different number. Rather than the original 800 number, it showed a number in Hackensack New Jersey. 201 487 6000. Throughout the call, there was very poor reception and crazy static. They called me back to try to get a better connection. Unfortunately they were having a thunderstorm in California.
After I had scratched off the iTunes card (they had to explain to me how to do this because I had never bought one of these cards before) they had me stay on the line and give them all the information about the CVS where I had purchased the card. Then they tried to convince me to go back to the CVS and get another card, so they could refund my full $255.99. At this point, I asked them to email me – they said they didn’t have that capability, though they would email me in about an hour when my refund was complete.
Before we got off the phone, he gave me this information to write on a piece of paper: Peter Johnson, x 1008, Billing. (Get it? I didn’t.) Peter said I could call him back anytime.
As soon as the call was over, I checked my credit card statement online, and of course there was no refund. There was just a charge from CVS for the gift card. I immediately called Apple, and told them what happened, and tried to block the card… but it was too late, already redeemed of course. They suggested I call my credit card company, who told me I could dispute the charge on my credit card. That didn’t make sense to me. CVS didn’t do anything wrong.
The funny thing is, I called the 800 number later in the evening and they answered! I asked the latest “support representative” why they would do this such a mean thing to me. He listened to my story (probably trying to figure out if there was a new opportunity for scamming) then explained somewhat angrily that the iTunes card was a gift card, and that I had given them a gift. And then he put me on hold.
Scammer's address Cle Elum, Punta Gorda, FL 33983, USA
Scammer's email [email protected]
Country United States
Victim Location FL 33983, USA
Type of a scam Business Email Compromise
Calls from the following numbers say the same thing:
?(509) 260-2008? Cle Elum, Washington
?(929) 427-0178?, ?NY, NY
(240) 237-1031?, Lexington Park, MD
Scammer's address 972-202-5820
Country United States
Victim Location TX 79606, USA
Type of a scam Tech Support
Country United States
Victim Location MT 59937, USA
Type of a scam Tech Support
Type of a scam Tech Support