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Apple Reports & Reviews (181)

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The voicemail says our Apple account has been compromised. They called 9 times from a different number each time. I blocked every number but they keep calling.

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- Dublin, OH, USA
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I am 89 years old. I don't have a computer. I've gotten 10 robocalls last night, and 5 this morning from Apple saying I have a virus. When I press 1 to talk to a rep, nobody comes on.

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- Westwego, LA, USA
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9.8.2020 Received a recorded call from 504.259-3612 (Jordan Ricouard) advising me that my Apple account information had been compromised. The message went on to state other things that I was at risk for. Aside from the obvious tip-off -- I don't own an Apple product, what I found really interesting about this call is that the voice being used sounded legitimate and was familiar as the "recorded" voice we often hear with legitimate businesses. This recording sounded like they had spliced words and phrases together to put together the recording. If you didn't really listen, you would press one at the end as requested.

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Answered their call. An automated message claimed to be Apple saying that there have been many scams lately and not to purchase anything. It offered To press to speak to someone or be put on the do not call list. I clicked to speak to someone and when they answered they said they were Bobby from Apple. hen I repeated his name, he hung up on me. I tried to call back but the number was busy each time.

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I have recieved 15 calls today on 15 different numbers. Every time I block a number,they call back on a different one. The call is supposedly from Apple. There is some threat on my i cloud. It supposedly has been hacked. Caller directs me to press 1 to speak to a representative. I don't own an apple phone. This is very annoying.

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- Abilene, TX, USA
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Had 12 calls from Apple on August 16 from 5:29 to 7:41 PM. Today it started again, they even had a local number this time. Today its for I-cloud

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- Clyde, TX, USA
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Received a call from Apple stating my account had fraud on it. I don't have an Apple account.

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- Westerville, OH, USA
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I got a voicemail from Apple that my phone has been hacked and not to do any financial transactions on it.

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- Mankato, MN, USA
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Received a Robocall regarding suspicious activity on an Apple ID account. The individuals called from the phone number 1-800-888-8728, with the caller ID listed as Travel & Leisure. The phone number appeared spoofed/fake.

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- Clinton Township, MI, USA
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Person seemed sketchy when asked details .Tried to not only steal cash but also asked to download information saying it was Apple and that my account was flagged as being targeted by scammers my account has been inactive for years !I asked if account could be deactivated and was given excuses as to why it couldn't be deactivated!

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- Lake Charles, LA, USA
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Received a call (number given above), robotic recording identified as Apple, stating my iCloud had been compromised, prerecorded message went on to say, do not log into your icloud account, do not make any online purchases, do not log into bank accounts, etc...until you haven spoken with Apple. Lastly gave me the option to press # to speak to an Apple representative regarding my icloud account. I hung up.

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- Converse, TX, USA
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I received an email from what I thought was the Apple company. I opened it and I had a receipt for a purchase of 99.00. There was a link I could click; above it said, “if you do not feel to make a purchase”. “Please use link below” It took me to a fake Apple website with Apple misspelled wrong. The website looked exactly like the Apple website. The fake website is appeple.com. I have a picture of the email but to keep my information private I will upload the fake website. Also to add my Apple ID was included in the email.

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- Columbus, OH, USA
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They call every 15 minutes. The telephone numbers start with 866-780. The recording says please contact apple support advisor. Press 1 to connect with Apple support advisor. Press 2 to listen to this message again, or if you wish to contact us later please call us on our toll free number at 208-262-0000.When I tell them I am reporting them they hang up. 

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Called my home phone I answered already knowing it was a scam. It was an automated voice telling me my apple iCloud account has been compromised and if I wished to speak to a representative to press 1 I did so knowing it was a scam when they got to the phone you hear like 20 people in the background and the guy telling me he was from apple. Yes I knew better but there are tons of people that fall for these scams they make you go buy an apple card or any gift card and then take all of your accounts. I work in retail and have actually had a customer come in and buy 2 500 dollar gift for these people thank god I was there to stop her. Please shut this scam down

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- Omaha, NE, USA
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Told us that our Apple ID was used for a $42.99 purchase

Told us an online way to cancel purchase

Then wanted email address, name and address, SS # and Credit card #

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- Indianapolis, IN, USA
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This is the message I received. “Hi this is Molly from Apple support this is an important security message in regards to your Apple ID our server has detected some suspicious hacking activities on your Apple account please do not use your Apple devices until you speak with an Apple support representative please refrain using any financial activity on your devices in order to speak with an Apple support representative right now please press one or else call us back on toll-free number 1-855-929-0176 I repeat it's 1-855-929-0176 thank you.” I called the number they called from back and it said something about utilities and when I called the number they gave me it was a busy signal. I contacted Apple who said they would NEVER contact a customer by phone NOR leave a message like that.

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- Kennett, MO, USA
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I called 805-318-7375 which was on the google website as Apple Support. I was needing tech assistance with a recent purchase of airpods. "John" told me he needed to verify my purchase and who I was to get the correct support. He ask me to verify my name, address, phone number and email. He then ask me to verify the last 4 digits of the card used for the purchase. I did. As I was talking to him, I received a notification from my CashApp account that $1000 had just been removed and sent to a "Cherry Bates". I ask "John" if this was his verification and he said, "Yes." I told him that was my college money and that I needed it to pay tuition fees and he said, "Go to Kroger to get a $200 ebate card and he'd refund my account the $1000 but I would not get the $200 back. I called my mom with him on the line and his name changed to "Mark" when she started questioning him and told him she was calling the bank, police and getting an attorney. My mother did just that, she went to the bank, filed a police report and called to try to speak to "John/Mark". They hung up on her.

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- Daphne, AL, USA
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Email stating my Apple ID has been blocked and need to verify within 24 hours. Didn't acknowledge.

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- Hemingway, SC, USA
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The sight asks for you to click to verify my Apple ID and account or it will be permanently locked in 12 hours.

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- Toledo, OH, USA
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I have received 24 phone calls in two days - about every half hour. The calls come from multiple numbers. They are supposedly calling from Apple Support and say there is a problem with either IClad or ICloud (can't really understand what they are saying). They tell you to press one or call a number they give you. I have not responded to any of these calls. I never return calls from unsolicited calls.

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