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Apple Reports & Reviews (179)

- Santa Ana, CA, USA
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They took mu name, Social Security number and account numbers. They pretended to be from Apple.

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This site is claiming you will get a free iphone x after completing a survey asking for personal information. Afterwards it is leading to other people's websites as prizes, damaging their reputation while stealing people's information.

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Caller said not to use Apple devices said they were infected. Asked to get into settings. Was not able to access so told husband to go to Walmart or Walgreens and get an iTunes card and call back. Or go to an Apple store. Sounded odd and not something Apple would do.Son who is in IT said it was a scam.

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- Middletown, DE, USA
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Received an email from this scammer that thanked me for making a purchase through Apple that I had not made. Had an option to click a link if I had not made that purchase. It then asked for my Apple ID and then asked for all of my information, such as name, address, phone number and ssn. Obvious scam, which I confirmed when I reviewed none of my accounts had been debited for the supposed purchase amount referenced in the email. I changed my Apple password immediately and logged out all other devices as a precaution.

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- Golden Valley, AZ, USA
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Email claims to be from apple stating someone attempted to purchase apps using my apple ID from an unknown device. The email states that my account is locked until I click on their PDF and fill out personal info to verify identity. I was suspicious of this after filling in my apple ID, and password along with birthdate and social security info. I then was prompted to enter bank account info. This raised a red flag and I then called apple. They explained that it was in fact a scam.

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- Vermillion, SD, USA
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I received an email from [email protected] saying my AppleID was locked because they detected sign-in from and unknown device and unusual activitiy from my account. There was a link to verify my account: https://appleid.apple.com. The link wanted my social securitiy number and my debit card information, along with other information. I thought it was odd that it wanted my social security number. No phone number was provided with the email. This is the confusing part to me - I googled apple support number. The first number I found was 844-320-8222. When I called they said I needed to purchase a $100 Itunes giftcard and that it would be refunded to me when I gave them the ID code off the back of the card. They claimed they needed the code for security purposes. My local store was out of $100 Itunes cards. I got the ok from the man to purchase to $50 Itunes cards. When I gave him the codes he told me that they were stuck in the server and that I need to go buy more. He transferred me to a women in the billing department. She wanted me to spend $300 in cards and was rude to me and hung up. I called the man back and he told me to call the following day and the issue with the cards being stuck in the server would be resolved. The next day my number was blocked from being able to call. I googled another number for Apple support and came up with 888-706-6644. I received the same people as the day prior and was told that they needed a $100 gift card because the security was different than the $50 gift cards. He told me that their backup server is Google and that a $100 google play card would be accepted. They took that number from me and said that these codes were already redeemed and that I need to go to a Wal-Mart representative to have them "activated". When I was at the customer service counter there was another Wal-Mart customer who over heard me and told me he'd lost $900 to the same scam. When I called them again they wanted me to get a Steam giftcard. I told them I knew they were a scam and that I was reporting them to BBB, they would not refund my money.

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Fake Apple number

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- Hendersonville, NC, USA
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Asks for ITunes gift card password to create a new password for resetting passwords

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- Austin, TX, USA
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Last month I received an email from Apple.com (be sure to click on the email address to see where it is really from) stating that I had made an $80 in-ap purchase to a game that wasn’t downloaded on my phone. It appeared exactly like the Apple.com emails and since I had checked the email address I clicked on the small link at the bottom for customer support. The link took me to Apple.com where I logged in with my Apple ID. That’s when my phone locked it’s self and removed my authority rights on my phone. I called Apple and they were able to watch my phone screen as I showed them the email, which they confirmed came from an Apple server, and they were able to fix everything after a few days. Turns out someone was watching me put in my information via the link I had clicked in the email. They then added my phone to their family plan and took away my admin rights. I still get alerts that the same person is still trying to login with my ID and old password but everything is good as new.

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- Amarillo, TX, USA
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I got about 5 calls from "Apple". The last time they called I just got sick of it and answered so I could get it over with and tell them no. As soon as I answered they said they were transferring my call and a guy with an Indian accent came on the line and asked how he could help with my call. I told him that they were the ones who called me and he said he would need to gain access to my computer because it had bugs. I told him no which made him get upset. Definite scam. I've been told never to let anyone gain access to my computer so I figured it was a scam and called ScamPulse.com to report it.

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Said $49.99 purchase was made ask for Apple ID then social security

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Robocall says Apple iCloud account has Brenna compromised and you not use any Apple device before contacting them. Press 1 to connect to tech support, 2 to hear message again or contact them later at 518-312-4090.

Message ends. Call repeat and every 5-10 minutes. Got 4 calls so far.

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- El Cajon, CA, USA
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Several phone calls from the number above saying that my iCloud account was hacked. They need me to get an iTunes card & they will give me a security code to enter. Also, they wanted me to get on my laptop & give them access to my laptop.

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- Birmingham, AL, USA
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This website comes up when you google "apple phone numbers" It is the first to come up. They have scammed me out of a 50$ iTunes gift card and it would have been much more had I not realized.

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- Wausau, WI, USA
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I went into my Global Cash Card/Apple account last weekend and noticed a $52 charge pending, which made no sense to me. I called what I thought was the Apple Customer Service phone number and was connected with a rep having a thick Indian accent. He told me someone in Ohio was using my I.D. number. He instructed me to go to Walgreen's and purchase a $15 Apple card and give him the code from the back, which I did. He then told me I needed to call the offending scammer who was using my account card. He also instructed me to purchase an additional $25 Apple card. When I tried to do that, the Walgreen's employee suspected a scam and warned me not to do as instructed. I followed her warning, told my parents, and they told me to contact the BBB to report this scam.

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- Wichita Falls, TX, USA
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Called and said they were apple and took over my computer took $210 from my bank account had access to my phone also.

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- Miami, FL, USA
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I was emailed a "Thank You For Your Purchase" from what seemed to be the apple store stating that I had purchased $100 dollars in iTune's. When I googled the Apple Customer Service number the scammers number was the first result on google. I called the number and they pretended to be the apple customer service department. They told me that my Apple ID had been compromised and that they could help me get my Apple ID back. I was told I need to go to my nearest location that I can purchase iTune $100 gift cards and purchase 2 of them and with the codes I would be able to get my ID back. They reassured me that 100% of my money would be given back to me once we had regained access to my Apple ID. The store that I purchased the iTunes did not have $100 cards so I was told that I could purchase $50 Dollar cards. Once I gave them the codes they said that the codes were not working and that it indeed needed to be $100 cards. So I purchased again at a different location this went on until I ended up with $1200 worth of iTune Cards. Later on they said that now that the iTunes had been varified that Apple and Google Play had a partnership and to finalize the reinstatement I need to purchase 2 sets of $500 Google play cards. They reassured me time again and again that all my money would be returned to me and they would compensate me for all my trouble. I ended up purchasing $1,500 on Google Play cards. The final transaction was at Target when I went to purchase the last set of $500 Google Play cards because there had been an issue with the other codes and they said that if I couldn't find the $500 Google Play cards I can purchase a Target gift card for $1000 and they could convert the code into Google Play card codes. In Total I was scammed out of $3900. I was able to recover $200 from my credit card company once I reported the scam but, my checking bank WellsFargo opened a claim for me for the total of $3700 and closed a few days later because they said there is nothing they can do about it. I also called all to the gift card companies (Apple iTunes, Google Play, Target) and they all said that they cannot do anything because all of the codes have been emptied out and gave me case #'s too. I contacted the Apple Corporate and reported this scam with them too as it impacts their security because the scammers were able to put their phone number on google before theirs and I received a case # from them too, but there is nothing they can do to help me out.

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- Muscle Shoals, AL, USA
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The person claiming to be with Apple wanted me to buy a $100 iTunes gift card and give him the 16 digit number on the back and then he would reimburse me by putting the money back into my account by a debit or credit card. He claimed he could help locate my lost iPhone if I would first buy the $100 apple card. I called this number by looking on google for a phone number for Apple. I called Verizon to see if Apple charged $100 to help locate a lost phone and they told me that it was a scam and gave me the correct number for Apple. The person called me back when I didn't call back with an ITunes card number and I let him know that I found out he was a scam. He told me that it wasn't a scam that he would reimburse my $100. I told him not to call again that I had already been helped by Apple at no charge and I wasn't giving him $100. He called back two more times. Once I didn't answer and the last time I again told him that I wasn't falling for his scam and not to call again. 

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calls 3 to 5 times a day. It is a robo call. always leaves a msg.

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- Jupiter, FL, USA
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Automated message using poor english. Most likely translated. Telling me my icloud account(which I do not have) has suspicious activity and to contact them to resolve.

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