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Apple Support

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Apple Support Reports & Reviews (88)

- Pittsford, NY, USA
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I received a phone call stating that my I cloud account had been hacked. The caller instructed me to go to my computer and type an address. I asked what guarantee I had that they were from Apple and not a scam. He said oh don’t worry after I give you the address your screen will show “Welcome to Apple support.

I asked him to hold while I got my computer and I called my daughter on my other phone , explained what was going on she said put him on speaker and ask for a call back number. I did and the caller hung up.

They called an additional four times. I ignored the calls.

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- New Lexington, OH, USA
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I contacted apple support and reached an individual who said I was being hacked from various places around the world He explained that I would have to buy itune cards and visa cards to fix the problem. I did this. I'm not sure why but he got me for $2500.

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- Kenosha, WI, USA
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They send me emails saying my AppleID has been locked for security reasons, and include a link to a site that spoofs the legitimate Apple login page. They are trying to collect your Apple login information.

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- Chicago, IL, USA
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I got a robocall claiming to be from Apple Support. My Caller ID says "Apple Inc." or the name of my local Apple store. The message informs me that my iCloud account was hacked and prompts me to stay on the line and speak to an Apple support "technician."

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- Gretna, LA, USA
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I googled apple tech support phone number online (800) 604-94-12 and spoke to what was suppose to be an apple support rep., I was attempting to get support with "fine my phone" app. I was told i needed to purchase a $100.00 Itune card from Rite-Aid, something didn't sound right so i called at&t and had them transfer me directly to apple support, once connected i explained to them what was discussed with what was suppose to be an apple rep. and gave them the name, ext number, and case number of which the true apple rep did not recognize as any numbers affiliated with apple. I call back and spoke to the scam artist and told i purchased the $100.00 itune card (which i didn't) and he requested i do a scratch-off on the back and give him the card number. I terminated the call after that in a non professional way!!!

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- Caldwell, ID, USA
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I have been getting calls with a recorded message every day saying that my Apple iCloud account has been compromised and not to use my apple product until I talk to them by pressing "1" or calling a phone number (I did not right down the number). I contacted Apple support myself and they say that they would never contact customers via a recorded message if there was a problem.

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- Boerne, TX, USA
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If someone calls you from this number, do not pick up. They claim to be with the apple support team, and they ask you for a series of information and tell you that your icloud account has been detected with "suspicious activity" and they need to secure it for you. Do not provide them with any information, I found it odd so I reached out to apple support, and that is not one of their numbers.

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- Augusta, MI, USA
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I received an email from "Account Service with subject line "Your Apple ID has been disabled for security reasons!" Exclamation mark was clue to this being scam. Plain background--no images, logo, web Site, etc. Notice misspellings of customer (costumer) and community (comunity) as other clues to being a scam. Email follows.

Official Apple Support

Dear Costumer,

Someone just tried to log into your Apple account from

a different IP address.

Verify your identity today or your account will be

disabled because of the concerns we have for the safety

and integrity of the Apple Comunity.

To verify your identity, we recommend that you go to :

Verify Now [http://jornadadosucesso.com.br/url/awd]

Regards,

Apple Support

I did not take action. I didn't want to click verify now for fear of virus/worm/etc.

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