Avas Flowers Reports & Reviews

Avas Flowers Reports & Reviews (155)

- Charleston, SC, USA

Country United States
Victim Location SC 29412, USA
Total money lost $194
Type of a scam Online Purchase

Promise of 45% discount for online purchases no way to get it. Promises next day delivery then notifies you late it will be three days. Has on line cancellation tab that doesn’t allow you to cancel the order

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Victim Location 76579
Total money lost $116.95
Type of a scam Online Purchase

My husband ordered me flowers and he was charged $116.95 for the items, delivery and service fees. I waited all day to receive them and they never came. So while he is at work I called their customer service line multiple times and every call resulted in getting hung up on. You only speak to a recording and every route I tried I was told "you are being directed to someone who can help you further" then after a few seconds I was told "there is no one to help you, good bye" I proceded to look at thier facebook page and saw that there were many deleted comments, "angry" reacts to their posts and some positive comments from what seemed to be fake profiles. I'm super upset and sad for my husband because he tried very hard to get me a gift even with him working all day long only for them to take him hard earned money and give nothing in return.

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Victim Location 58801
Total money lost $118
Type of a scam Online Purchase

I received an email, an hour before deadline of delivery.

The website promisses in highlighted title - Same Day Delivery.

Talking with customer suppoert only made me feel that I was scammed as she told me that in order to have my order delivered today I had to place it 4 days ago. She added that because we are near holidays the policy can't guarantee same day delivery, she did not have any answer to the questios:

1. How do you publish - Same Day Delivery on your website, and is that not under your policy?

2. When aren't we near a day of holiday?

The email even prove I was hussled as:

1. Instead of the flowers I picked they sell me 10 roses for a total charge of $118.

2. The order was for my wife's birthday which is today- delivering it tomorrow worth nothing.

I was scammed by Avas Flowets website and hussled by the customer support.

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Victim Location 34759
Total money lost $78
Type of a scam Online Purchase

*TOTAL SCAM

I had asked for a boquete of flowers in a basket to be customized and different from how they had it in the photo. I simply said no pink daisies and some roses with a bow, and they said they could do it. The person who received the birthday gift did not even receive it on time. What a disappointment!!! I would believe in 2020 people would be smart. I definitely did not receive what was ordered and getting to customer service is difficult. They used the same supervisor or manager over and over with the same name!!! They claimed to transfer the call, although it was the same man, trying to change his voice and name!! They are playing games here BE WARNED!!!!! I payed $78 dollars for the birthday boquete and they charged extra for many of the things added. First they stated they would give back $20, and asked for us to send a photo!! How insulting, after they admitted they made a mistake they transferred the call to “Carlos” and the price deducted to $7 and change.The customer service stated that they would only give back 10% out of the $78 dollars are you kidding me. Each time we called it was the same person with different names. If you used you credit card especially over the phone cancel it. This is a total scam and a non reputable company to use. False advertising is against the law, I hope they know that very soon they will get caught for their wrong doing!!!!! I would NEVER recommend the company to anyone. I really hope ScamPulse.com will take care of this.

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Victim Location 29646
Total money lost $66.30
Type of a scam Fake Invoice/Supplier Bill

I was trying to send flowers to a little girl with brain cancer and these people told me it was delivered! I spoke with the mother and she said it was never received! I paid $66 and when I tried to reach the company they kept giving me the run around!

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Victim Location 27545
Total money lost $76
Type of a scam Online Purchase

Order flowers for my wife. For $42 .look at my card and they charge $76... when flowers came, it was the wrong thing and looked like they had been kicked around on ground and like they was half dead....refuse to return my money and dont want to hear what I have to say about the matter

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Victim Location 03048
Total money lost $132
Type of a scam Online Purchase

I ordered a beautiful flower arraignment of roses and other flowers from this company, based on the same day delivery option. The total cost was $132. 2 hrs later I got an email saying they did not have those flowers, but would upgrade me to a luxury tulip arrangement, no picture nothing. Oh they did say they would give me a $15 web site credit.... As if I would ever order from them again. At that time they also informed me that it would not be delivered for 5 days. When I tried to cancel the order for a full refund, they told me it was not possible. I am totally aggravated by them just changing my order to tulips... Really? At the very least they should have contacted me fu or another selection of my choosing, not just give me their cheapest choice of tulips!! Sad that the ScamPulse.com has not shut them down and stopped their fradulant dealing to trusting consumers.

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Victim Location 48439
Type of a scam Online Purchase

Avas Flowers uses bait and switch tactics to illegally obtain extra money from customers after advertising a lower sale price. This company demands more money when they have already accepted payment from the customer.

On the Avas Flower website, flowers are advertised at a “sale” price. After I (the customer) accepted the offer (i.e. the sale price of $34.99) and paid valid consideration of $56.45 ($34.99 for the flowers plus tax and a $17.95 “service & handling fee”), I later received a phone call from a customer service representative (Pablo Smith) informing me that a designer was requiring an additional $15 to complete the order on the previously agreed upon date. I asked to speak to a manager and the manager also demanded additional money.

So after the company took $56.45 from my bank account, they suddenly demanded $71.45 or they would breach the contract and refuse to deliver the flowers (on the previously agreed upon date) without the additional payment.

I refused the company’s demand of additional payment and requested a refund, which I’ve now received after speaking with company representatives and the manger for over 40 minutes.

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Victim Location 75414
Total money lost $91
Type of a scam Online Purchase

I got ripped off by Avas Florist. And after doing some research on the internet I found out I'm not the only victim of their bait-and-switch program. I've contacted four television station TOP line, in that area which is Avon Lake, Ohio. This was a brilliant idea of ** ***. And I continue to call and harass them multiple times a day to the point that they actually have it set to go to answering machine after about 4 calls.

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Victim Location 48160
Total money lost $50
Type of a scam Online Purchase

Looking at their website,it looks like great reviews. But if you Google,Ava's flowers reviews, you see the truth!! I bought an expensive bouquet, and the recipient received NOTHING like I ordered. It was more like ten dollars worth of dead flowers. When you try to contact them,they know it's you,and they always hang up. I have no idea how they are still in business,with the MANY, MANY complaints. So sad.

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Victim Location 98004
Total money lost $70
Type of a scam Online Purchase

My Mom ordered $80 worth of flowers for my birthday from avasflowers.net. They were not delivered the day they said they would be. Several phone calls were made. This company isn't local. They are scamming by collecting payment for a display of products that are not delivered. They are continuing to get away with this. The flowers that did finally show up were worth about $10. They looked nothing like what was purchased. These people have even scammed others that are ordering flowers for funerals. This is so wrong and cruel.

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Victim Location 27265
Total money lost $80
Type of a scam Online Purchase

We ordered a bouquet of flowers today from Ava's flowers. We customize the order with a representative (claiming they were located in the area in which the flowers were to be delivered). We purchased 3 roses, 3 teddy bears, and 2 balloons for a total of 115.00. We made certain all was in good order and confirmed. The delivery came from *** *** in *** GA who received a 34.99 order of one rose, two balloons, and a bear. Our account was charged 115 but what we received was far different. The owner of the shop in *** stated how horrible this company is and the amount of scams that happen where they customize and charge for one thing but submit to the actual florist a whole different and less expensive order.

The *** GA florist is making everything right on Monday, but we are angry that the company in NJ continues to get away with this. They have multiple bbb complaints and vast numbers of negative reviews on social media and other outlets.

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Victim Location 15003
Total money lost $165.19
Type of a scam Online Purchase

I ordered flowers for a funeral. The site looked reputable, however I had a nagging instinct, but i continued anyway. I should have listened to my gut. After the order was placed I tried to call to cancel. The recordings over the phone sounded legit as well. Someone finally answered after being hung up on using the second option for order status, I used the first option which was to place orders. As soon as the person answered I said i wanted to cancel my order, they put me on hold and I went through the entire rotation again. Finally, another person answered and said that the order couldn't be canceled due to it already going out to a florist. I stated that I just made the order within the past 15 minutes and I want to cancel. She then tried to get me to change my order and/or buy other things to go with my order. Again, I said to cancel my order. While I was on the phone with her arguing, I went on the website to see if I could cancel that way. I found the area for cancelation and filled out the details and when I clicked on the cancel button, it stated that I couldn't cancel and I had to call the number that I was already on the phone with. After yelling to cancel my order she put me on hold again; she came back and gave me the cancelation number. I wrote the number down and then said I didn't hear her, she then ended up giving me entirely new numbers. Right after hanging up I immediately called my card company and asked them to shut the card down; I explained that while the order was canceled (according to them) I still had the feeling that they were going to charge me. I've never been so furious in my life!

My card company is going to bat for me if the charge goes through.

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Victim Location 30467
Total money lost $94.86
Type of a scam Online Purchase

We ordered flowers for my mother in law. We spoke with her after they claimed the order was delivered, and she did not receive them. So, we disputed it on our credit card. Well they claimed it was delivered, on out credit card statement. I called them, which then they told me that it was never delivered and apologized but would not refund my money. You ask questions and they answer with the same answer over and over. They are scamming people left and right and need to be stopped..

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Victim Location 32065
Total money lost $15
Type of a scam Online Purchase

Ordered flowers. Ava's credited my 47.00 for flower cancellation due to no delivery. Ava's charged me 15.00 for I guess an admin fee. Very bad company.

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- Carmichael, CA, USA

Scammer's phone 2409984234
Scammer's website www.motorfactreports.com
Scammer's address 240 area code, Carmichael, CA 95608, USA
Scammer's email [email protected]
Country United States
Victim Location CA 95608, USA
Type of a scam Online Purchase

My dear sister died in May, 2019. I ordered flowers to be delivered to the church for the service. 15 min. before the funeral was to begin I noticed my flowers were not there. I couldn't believe it. I tried calling the co. but after 10min. on hold (delaying the service) I gave up. My niece called the local florist which Avas told me they were when I initially spoke with them.

Their response "Oh no. Not again!" Apparently they have done this before!

Incredibly, the local florist was so very kind and compassionate that they had flowers at the church w/in 7 min. - FREE of charge because they felt so bad about this happening to me on one of the worst days of my life.

I had the presence of mind to cancel the payment on my credit card. I turned off my phone for the service.

After turning it back on I saw I had 4 phone calls and 3 text messages from Avas. They found out the payment had been cancelled for the flowers they promised but did NOT deliver.

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Victim Location 84060
Total money lost $79
Type of a scam Online Purchase

Ordered flowers online yesterday to be delivered same day. In the delivery notes, I stated if no one home, leave flowers on the porch. Notification that there was an attempt made. However, we have a Nest security camera. The camera shows no one coming or leaving our property yesterday. Called 5x today, and after navigating their phone tree hell, I finally reached a person. I was assured the flowers would be delivered by noon local time. Then by 5. Then by 7. It is now 7:12, and now no flowers. I called right at 7, and was told that the local florist was now closed. I requested the name of the florist and was told that they weren't allowed to provide that. I feel scammed, and apparently, there is a fb group with 1200 members discussing the dishonest practices of Ava's flowers-very similar, if not identical to mine.

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Victim Location 42003
Type of a scam Online Purchase

I ordered a $50+fees bouquet called Sunset in Belize. My sister received 6 carnations. The phone system hangs up on you. They said they’d work with me after I said I’d report them to you but no word in a week.

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Victim Location 41219
Total money lost $56.15
Type of a scam Online Purchase

Ordered flowers was supposed to be same day delivery was not ... canceled my order was supposed to have the money back in my checking account I call them they say they have no order under my name and was supposed to be a 7 # confirmation they gave me 9....

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