Avas Flowers Reports & Reviews

Avas Flowers Reports & Reviews (155)

Victim Location 14580
Total money lost $50
Type of a scam Online Purchase

PRODUCT WAS NOT DELIVERED. COMPANY SAID IT WAS. WILL NOT REFUND.

Useful

Victim Location 83227
Total money lost $68
Type of a scam Online Purchase

Avas Flowers website takes orders for floral arrangements & do not deliver flowers after taking you credit card info & charging you for the flowers. When I called them four times inquiring about my order they hang up on me! My Father died Saturday so I wanted to send my Mother flowers, they confirmed my order online & said they flowers would arrive Saturday afternoon. They were a now show. when I tried calling the Avas flowers the workers would hang up when I asked them where my order was. I called my bank & had them block my credit card in case of future charges from this company. This is unacceptable! Please help stop this company from doing this to other people! It is horrible, especially when you have just lost a loved one.

Useful

Victim Location 95124
Type of a scam Online Purchase

Misleading website found when typing any city and florist it was the top ad in google search. Clicked and on the website it shows the city you searched and says Best Same Day Flower Delivery. After submitting order I realized the company was based in NJ (not where I was delivering flowers) so I called to cancel. Even though order had been placed within 5 minutes the rep said it was impossible to cancel and the best they could do is refund less a $13.95 service charge. I'd never use these guys again.

Useful

Victim Location 77441
Type of a scam Online Purchase

My sister ordered flowers on 14jan17 on what looked like a legitimate local flower delivery website (AvasFlowers) (webpage had the name of our town listed in the webpage tab!! to make it look local which is evidently is not). The order was taken, payment (CC) was taken, and an order number issued: #3875017 by AvasFlowers. Subsequently the order was not delivered as agreed & paid for, and upon further enquiry, the 855 phone nr for AvasFlowers (a call center?) was answered by several Filipinos (Louisa, Julio and one other). I made several calls as they requested time to 'check things out', or I was hung up on while put 'on Hold'. I was not called back as promised after the third call. Then an Email was received with the message that something had gone wrong with the order and they requested to conduct 'an online survey' (while the issue was clearly unresolved). Similarly every phone call ended with a request for a survey while the issue was still unresolved). To top things off, another Email from [email protected] was received stating that my son had accepted the flowers on the promised day, Monday 16jan17. He was not home that day, his wife was all day and no flowers were delivered to her. Having checked your BBB site, the negative rating of this company is nearly 100%, but we did not know this at the time. Not clear to us how they can be allowed to stay in business. Since the flowers were ordered by my sister (at my recommendation) from abroad (in the Netherlands) for my son and daughter-in-law here in the US, and this site does not allow foreign sources except Canada, I have listed our own address in the US.

Useful

Victim Location 74859
Total money lost $102.93
Type of a scam Online Purchase

I would like a refund!!! This was a scam and I am filing a report against y'all.

I spent $102 for a premium gourmet sausage and cheese basket and I specifically said NO FRUIT. And it came with 2- $3 kraft cheese slices from Walmart and 2 small hillshire farm sausage . Dollar tree knife and cutting board and crackers with a crap ton of fruit! This is ridiculous , we don't have a lot of money to loose but my husband has been gone for 2 months and my Childrens wanted to send him a gift. And this is what we got .

It's nothing like what was advertised . Not to mention it was suppose to be delivered Saturday and your people called and said your supplier didn't have the gourmet cheese and meat so it would have to wait until Monday! IS YOUR SUPPLIER WALMART?! Dollar TREE?!

I could have done a better job. I trusted your website!

Useful

Victim Location 28681
Total money lost $70
Type of a scam Online Purchase

This business takes money from your credit card and does not deliver goods ( in this case flowers for my daughters birthday). When you call to check the status of your order, they put you on hold indefinitely. Their website and reviews are fake as well. Most of the links you click to contact are not even clickable...just fake windows.

Useful

Victim Location 01760
Total money lost $70
Type of a scam Online Purchase

This company falsely advertises that they are a local family run company. They are not.

I ordered a floral arrangement on line according to a very specific picture. They sent something that didn't remotely resemble what I ordered. They even spelled the note card message incorrectly.

When I contacted them they just kept me on hold and no-one ever answered. I foolishly fell for a scam company that takes peoples money and does not deliver. What they do deliver is an embarrassment to the purchaser.

I wish I had seen all the complaints before I ordered. This company should not be allowed to do business.

Useful

Victim Location 77057
Total money lost $85
Type of a scam Online Purchase

Has an ongoing "Flash Sale" for 45% off and Free Shipping and (always) states it "ends in 40, or 45 or 32 minutes" -- it changes each time you open the site. This is a fraudulent "limited time" promotion.

Paid a total of $85 for an allegedly $109.99 regularly-priced "Premium" item, for something that would likely cost no more than $12 in a floral department at a grocery store. Highly inappropriate container for a sympathy arrangement (and I made sure this was clearly the purpose of the arrangement on the order).

After receiving the photos of the item my friend received, I phoned the 855 number a total of 19 times and was treated with extreme rudeness and repeatedly hung-up on once I started to explain the issue. Finally spoke to someone who said I had to send a complaint by email. Received an email back from Christopher U [email protected] on 10 December who said 'sorry, but it's the florist's choice of flowers on hand', and offered a $20 credit for my next order. Apparently that florist had no flowers on hand. I would never order from them again and explained this and said it was unacceptable - either send what was ordered or give a full refund. Explained I would file a bbb complaint and open a credit card dispute. After seeing that there have been over 1200 complaints, many of which have been ignored/unresolved, and they have an F rating, it's clear they will make nothing right and a bbb online complaint would be a waste of time. I have filed a credit card dispute with my bank to recover what I can.

This is obviously a scam site that provides inferior products, makes false claims and false pricing discounts, "free shipping" becomes a fee for "handling",rude/no customer service. This place needs to be investigated and shut down permanently to stop them from taking advantage of people.

Useful

Victim Location 46142
Total money lost $78
Type of a scam Online Purchase

We paid $80 for flowers to be delivered and they never showed up. Received an email from Avas that they were delivered. After reading reviews there were HUNDREDS of others with the same experience.

Useful

Victim Location 22407
Total money lost $106
Type of a scam Online Purchase

Avas Flowers (http://www.avasflowers.net/) is a sham business! Please shut them down, please. I ordered $106 worth of b'day stuff to be delivered and it never arrived. Of course their customer service team would not issue a refund and gave me the royal runaround. There are a multitude of similar consumer complaints as well as lawsuit info against this "business" on the internet.

Useful

Victim Location 45424
Total money lost $25
Type of a scam Online Purchase

I ordered flowers to be delivered on September 6. Avas Flowers sent me an email back saying that the flowers had been delivered on September 6. In reality. the flowers weren't delivered until September 7 and the order was wrong. I have made multiple attempts to contact Avas Flowers but they have yet to return a phone call or email.

Useful

Victim Location 95630
Total money lost $68
Type of a scam Online Purchase

The website is designed to make you think you are ordering from a local florist. They advertise a sale and send a product that is not even close to the advertised product. They offer no refunds for dissatisfied customers.

Useful

Victim Location 26833
Total money lost $70
Type of a scam Online Purchase

father googled *** wv florist and this site came up first with a 4.5 star rating and claimed to be local business. father ordered flowers for grandmas funeral, paid extra for guaranteed same day delivery on monday the 19th of september 2016. today is the 21st, still no delivery. called the number on the site, got the run around, asked for supervisor and was hung up on. tried again, was told they dont do refunds before they hung up again. looked them up on review and complaint sites to see nothing but 1 star ratings and similar complaints.

Useful

Victim Location 06477
Total money lost $63.33
Type of a scam Online Purchase

Ordered flowers to be delivered to CT. Flowers were totally unacceptable, $5.00 worth of flowers charged $63.33.

Customer service hung up phone many times, and are not helpful. Advertise customer satisfaction, but if you look at face book and consumer reviews there are hundreds of complains. Overcharge for product, they don't want. THIS IS A SCAM!!!!!!!!!!!

Useful

- Porter Ranch, CA, USA

Scammer's address Newhall, CA 91321, USA
Scammer's email [email protected]
Country United States
Victim Location CA 91326, USA
Type of a scam Credit Cards

I ordered online an arrangement of funeral flowers to be delivered. Paid credit card AMEX and received a confirmation of delivery via email. The arrangement was NEVER delivered. And they refused to refund me until after 2 hours of me threatening to report them, eventhough it says clearly on their website that unsatisfied costumers will be refunded within 24 hrs. of delivery. They accepted that the delivery was not made and wanted to refund me only $9.99 for delivery. This is stealing and should be stopped. Grieving people hardly ever check about flowers sent. Perfect scam to get away with. I am sure I was not the only one.

Useful