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BACKSOCKSLEEVE.COM

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BACKSOCKSLEEVE.COM Reports & Reviews (29)

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I ordered socks for 6.95 and was charged 37. 17 on my credit card I authorized no such charge tried calling numerous times and was hung up every time from what I understand this is happening to alot of people

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- Gaithersburg, MD, USA
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This company (and they seem to have several names), advertises the purchase of a knee compression sock where you're only require to pay an introductory price plus shipping. I paid $14.92 on April 26. For me, transaction completed. On May 9, a charge appears on my credit card for $37.57, with a merchant name of backsocksleeve.com and the telephone number 877-887-1922. When I called this number to dispute the charge, a foreign-speaking customer service person tells me I signed up for VIP membership when I order the sock, which is BS. She sends me a screenshot showing a charge of $6.95 and some kind of disclaimer statement, which I am sure they manufactured. In her email, she also claims someone name Derek Jenkins emailed me to let me know I had an opportunity to cancel, which is also a LIE. Every email I have received from this Derek Jenkins (who I do not think is real), is trying to sell more product and asking me to "activate" my account. Even after I spoke with the CSR on May 9, I got another email from this Derek Jenkins account, with the same marketing language trying to sell me more product. I do not know how many times they have initiated this scam but if you multiply roughly $50 across potentially thousands of "customers," the cash adds up for them obviously. I have every email I have received from these people and they are all marketing email, no notification to cancel, nothing.

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+6
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Received the product, the merchandise velcro came off after wearing on second day. Then two weeks later, they ran a charge for product when before purchasing it was said $6.95 shipping only as promotion.

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+2
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- Glen Allen, VA, USA
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Backsocksleeve advertised on Instagram for a "free" pair of compression socks & I paid $6.95 for shipping. They don't tell you the socks come in 1 size only L/XL. I am petite and these would never fit me. I call company & ask for Small & they tell me they only send out L/XL, but I can rebuy a small. No thanks! Now a month later, I get a charge on my credit card for $37.57 from same company. I call again and am told that I have a subscription to get discounted products from them. What? I did not sign up for this. They'll say they sent an email where you could cancel the subscription. I don't check emails often, and I certainly did not authorize this. I demand a refund. They said they canceled the subscription and it's up to the accounting department to decide if I get a refund. I'm not holding my breath! This company is a fraud from the get go!! I called my credit card company and they will investigate the fraudulent charge and issue a new CC so they can't bill me again next month. Buyer Beware!! I just found this scam under the ScamPulse.com when I searched Back Sock Sleeve.

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+5
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They offered free compression socks if I paid the shipping. Unbeknownst to me, the took my credit card information from the shipping purchase and signed me up for a "VIP membership" to a store to have "exclusive access" to compression socks. What a bizarre idea! They proceeded to charge me $24.95 for four months. I got nothing from these charges. I did not have know about this "VIP access." I had no way of even getting into this VIP store. There was no invoices or receipts. I happened to notice the charge after four months.

This operation should be shut down!

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+7
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• Sep 21, 2023
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Hi, Same thing with me except i havent bothered to call them. I did go to their website & put in my email & it says theres no acc. so i have nothing but my cc info to refer to. No emails, nothing.& they've been charging me for a year! I vaguely recall ordering the free socks just pay shipping. I just discovered it. Just going to cancel my cc. There needs to be a class action lawsuit brought against this company

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BACKSOCKSLEEVE.COM Contacts

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Phone:
+1 (877) 887-1922 0 0

Website:

 www.backsocksleeve.com

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