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Bank Of America Impostor

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Bank Of America Impostor Reports & Reviews (26)

- Brunswick, OH, USA • May 23, 2024
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He identified himself as call from Bank of America asking if I had recently opened a credit card. I asked him for a phone number to call back and a case number to reference. Afterwards I contacted Bank of America Fraud Dept directly and they could see no accounts open in my name.

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- Woodbury, CT, USA • Mar 05, 2024
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Told me someone opened account on my behalf - and entirely new account. Said three transactions occurred. Told me they opened it with my SSN. Asked for the last 4 digits of the SSN they used and they hung up.

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- Genesee, PA, USA
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Sent service agreement saying I was enrolled in mobile banking. I do not do any business with Bank of America nor do I have any accounts or ever had any accounts with them.

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- Lawnside, NJ, USA
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Bank Of America opened me a checking account and sent checks to me I did not open.someone else is using the Zelle

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- Andover, MN, USA
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Two emails. One welcoming to online banking. One to credit card application

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Scammer called saying she was an attorney representing Bank of America and that my "loan" was passed due and I needed to make a payment immediately. I have never had a loan with this bank.

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- Fredericksburg, VA, USA
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Letter heading " Important reminder about transaction dispute claims related to your BoA prepaid debit card. Several ph # listed. When called one - they asked for SS # - i hung up.

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- Fresno, CA, USA
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I got a call from my bank & they’re telling me thar my account was hacked. In order for them to reverse the transaction, I would need to make a zelle payment. Because it was the bank calling, I thought that that’s how it works. But I got confused when the amount got credited from my bank account. I called my bank to clarify the amount but I found out that the call was a scam. Apparently, they spoofed the number & tricked me into sending the money. It was a total of $10k. The bank said they had to investigate what happened & will try to recover the funds but after a few days they got back to me & told me that they couldn’t retrieve the funds & they closed the claim I complained about. I was so mad because I was a victim of a scam here but my bank didn’t even do anything about it & didn’t give me my money back.

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- Woodbridge, VA, USA
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Called me to say I had set up a Bank of America bank account, tried to confirm personal information with me

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- Lancaster, CA, USA
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We received a call from 800-432-1000 on 4/03/2023 from an individual using the name Brian Ruiz. He advised he was from Bank of

America's fraud department on a recorded line. When googling that number it does come back as Bank of America's fraud

department who we have dealt with multiple times due to our ATM cards being compromised. He advised that they suspected my

husband's ATM card was compromised as they had a Target charge of $205 from El Paso, TX as well as two Zelle charges one for

$3,300 and one for $200 to ******** *****, as well as an $813 wire they stopped on the bank end of our account. He advised they

escalated the wire to the wire department and they would call the next business day (4/04/2023) since that department was located on the east coast and they were closed for the day. He also advised they placed a stop pay on the Target charge. However, upon contacting Zelle, which is a third party, the only way to stop the two large Zelle transactions was to place a cancelation code into Zelle on our side to deposit the money back into our accounts as the fraudulent funds had already been approved by Zelle. I asked multiple times why this was necessary and he advised since Zelle is a third party Bank of America has to comply with their cancellation policies. We don't use Zelle very frequently just for small transfers and unfortunately were naive. He had me use the cancellation code of ********** and place two Zelle transactions one for $3,300 and one for $200 to my name to offset the fraudulent Zelle charges already placed. He advised the funds would be redeposited into my account within 10-15 minutes. We would never have spoken to this person if it did not come back as a number belonging to our bank's fraud. Our bank is now advising there

is nothing they can do because the funds are gone. They will investigate it with the bank that the funds were Zelled to, but if the funds are

gone there is nothing they can do as they do not stand behind any Zelle transactions. However, they confirmed they are aware of this

scam happening with multiple other Bank of America clients and that people are using their customer service number for the scam

calls. They admitted to their customer service numbers not being secure and they are working on it and they are aware of multiple

clients being affected by this scam. However, these scammers took $3,500 from us on April 3, 2023 and are most likely doing to to

many other people within the United States. Included below is the Google search for the phone number provided indicating it is a Bank of America number and it also shows caller ID of Bank of America.

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- Anaheim, CA, USA
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The text states it's from BofA and that they 'recently discovered unusual activity or updates on your account that we believe may be unauthorized. For your security, Bank of America monitors all transactions to protect your account from misuse; you will not be able to use the ATM/Debit/Credit card linked to this account for withdrawals or purchases until you verify your information. Visit https://"

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- Manchester, CT, USA
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{\rtf1\ansi\ansicpg1252\cocoartf2707

\cocoatextscaling0\cocoaplatform0{\fonttbl\f0\fswiss\fcharset0 Helvetica;}

{\colortbl;\red255\green255\blue255;}

{\*\expandedcolortbl;;}

\margl1440\margr1440\vieww11520\viewh8400\viewkind0

\pard\tx720\tx1440\tx2160\tx2880\tx3600\tx4320\tx5040\tx5760\tx6480\tx7200\tx792...⇄ />
\f0\fs24 \cf0 Paragraph for Scam reports.On 1/20/23 I received a popup on my computer screen representing themselves as Apple. I called the number on the screen and a woman representing herself as an Apple employee told me that my Bank of America account had been debited $28000.00 by a porn site and transferred me to a male who represented himself as a Bank of America Fraud division employee. He instructed me to go to Bank of America and remove $28,000+ from my account in cash and to purchase bitcoin with it. He was on my cell phone with me for over 5 hours telling me where to go and what to do and why I had to do it. I made two bitcoin transactions totaling $28,240 before heading to another Bank of America to get more money. Fortunately my family had called the police and they stopped me midtransaction. The Manchester CT Police department has a case number. The Bank of America has also filed a fraud claim.}

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I was scammed by scammer with Bank of america zelle scam and Bank Of America denied my claim

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We recently opened a HELOC with Bank of America. We are receiving notices addressed to only a part of my name, middle initial, first name, no last name. They are referencing Bank of America Mortgage and listing the amount borrowed. The first letter was wanting forms completed for mortgage insurance saying they are forms we forgot to complete at the time of the loan. The 2nd pink letter was a warning for us to respond. Todays letter, 01/18/23, is informing us we are entitled to the low cost mortgage insurance plan. So far we are getting about one a week. Obviously a scam but made to look official. The letters have no information about themselves. The last one had a business reply envelope which is the address I used on this form.

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- Chicago, IL, USA
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Received an email claiming to be from Bank of America. I do not have an account with Bank of America. Email stated my profile was being updated and contained a link. Email came from: [email protected]

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- Glastonbury, CT, USA
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They sent me an email saying my bank of america account has been locked. The email has a button to click on, when clicked on it will take you to a website that is not bank of America but looks like the Bank of America Mobile app. They wanted me to enter my bank account info to "unlock my account" im assuming after I entered my bank info they were going to save it to log in themselves and send themselves my money.

The email looked legit, they have the right pictures and logos. except their logo isn't clickable and neither is their privacy policy so you know it's not BofA.

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This is what they asked for:

New Account Security Update.

We've updated some features on your online profile.

We updated our database servers on Tuesday, November 17, 2022,To complete this update, you'll need to confirm your info and email address using the link below.

Go to, www.bankofamerica.com/re

-Sign on to your online account.

-One time code.

-Type your current debit info.

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Received an email claiming a new device was used to log in to my bank of america account.

I do not have an account with bank of america. Email read as follows: From: "Bank Of America"

To: "******************"

Sent: Tue, Nov 1, 2022 at 7:55 PM

Subject: Login History

Bank of America®

Security Alert: Your User ID was used to log in from a new device.

Hay There,

You asked us to let you know when a new device was used to log in with your User ID and Password.

To see your most recent activity, log in through bankofamerica.com and choose Login History from Profile & Settings.

Please don't reply to this automatically generated service email.

ID:100912677

Unsubscribe

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Scammer threatened my bank account had suspicious activity and will be closed if I did not respond. I do not have an account with Bank of America.

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Received a letter from Bank of America stating I missed two payments and will need to call or mail in a payment. When I called the number on the letter, they asked for my social security number. I told them I was not comfortable giving them that information as I do not remember even opening an account with them. The Customer Service Representative said I could go into a bank and show them two forms of identification. Please note, Bank of America does not have a location in our state. The letter looked legitimate but I did a google search on Bank of America and called the number on their website. Spoke to a Manager and found out I did not have an account. The manager further confirmed the number on the letter did not belong to Bank of America. This is an elaborate scheme that targets people who may not have a Bank of America in their area.

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