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Bank of America Impostor Scam

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Bank of America Impostor Scam Reports & Reviews (30)

- Austin, TX, USA
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Fake "fraud alert" call claiming there was an attempt to make a fraudulent transaction. Sounded like the guy was Indian. Immediately hung up when called a scammer. This number has been listed as a scam online for over a year. How has Bank of America, phone companies, and authorities not tracked down and arrested the scammers? Total joke. Never give personal info on incoming calls. Never pick up. Always dial #'s on your cards outbound if you have any questions.

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- Saint Paul, MN, USA
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I received a phone call from someone who stated they were from Bank of America. They stated that someone opened a credit card using my social security number in Dallas TX while I live in ******** ** did I have a relative there and authorize this account. I stated no. He said that he would transfer me to someone who with CFPB who can help me get this resolved. After being transferred they also confirmed my date of birth but not my social security number but stated they had it several times. They did review my credit report and confirmed items on my credit report and knew the outstanding balances on my credit cards which gained my trust. They proceeded to tell me that there had been large charges to my card that day which were fraudulent which they would help me get resolved and close out my cards. While on the phone I pulled up the accounts and said there were no charges and they said there is a 24 hour delay. He said that he would close out my credit cards and then negotiate a reduction of my balances by 70%. I was not to make a payment for a year and I would get a new statement after that time with a 0% interest. I asked him what lender and he didn’t know. He said in order to close out my credit cards he needed the authorization code on the back of my cards. I refused and he argued. Then he stated that he would charge my card $3830 prior to closing out my account as their fee for all of their work. During the entire process I kept asking how do I not know that this isn’t a scam? His response is if this a scam then I would not be on the phone trying to help you! I have your social security number and date of birth and can open a new account in your name. Once he said he was going to charge my credit card I told him this is a scam and hung up.

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- Dania, FL, USA
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I received about 5 calls in a row from an 800 number. I finally answered and she identified herself as calling from Bank of America. She said she was investigating possible fraud on my credit card. Someone charged $1,200 for electronics from a state I do not live in. She seemed to know a lot of my information & said they would deny the charge. Then she said she was transferring me to Consumer Financial Protection Bureau (CFPB), a government agency that would protect me from fraud. He also had a lot of my information (he knew how much I owed on my credit cards). Although he did seek information, when I became suspicious he assured me that he was working for the Federal government & that's why he knew so much about my credit cards. He then told me about Accelerated Debt Settlement. They convinced me they could save me a lot of money. I haven't signed anything, but now I'm frightened because I gave them information that could lead to my being scammed.

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- Charlotte, NC, USA
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This person is pretending to call from Bank of America and is saying something about wanting to be the one to buy or sell my house. The message isnt complete. It is cut off at the beginning and he seems to be whispering. I get two calls a day fir two weeks now. Ive blocked the actual xall but they are still anle to leave messages

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- Denver, CO, USA
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Claimed to have sent a new card to my home address.

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- Spring, TX, USA
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The call came in listed as Bank of America (my bank). They asked if I was ***** ****** and I answered “yes”. They asked if I speak Spanish and I said “no”. Then he said “I love you.”

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- Houston, TX, USA
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I was called and told that this person was a Bank of America representative. He told me that someone was trying to make purchases through my Zelle. He said the person was in Atlanta Georgia and that they were trying to use my information to get over $2000. He asked me about my last two transactions and if I could tell him how much was in my account. I gave him that information and told him I’d be getting paid Friday and would need to access my pay. He told me it should be fine then placed me on hold. I hung up and looked up the number and then called the real Bank of America. I’m not sure if what information I’ve already given him was all he needed to scam me. I’m currently still on hold with Bank of America.

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- Milford, CT, USA
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On 1/29/2024, I received a phone call from a number which was the customer service number to my bank (Bank of America). The women stated she was from the fraud department for BOA and that my account was being used for fraudulent activity in AZ. She stated they were freezing my account and sending a new bank card to my address which she knew. She stated I’d have to use Zelle within the BOA website in order to hold the $3497.00. I’m my account. She was sending me text messages from BOA and also somehow placed her name (Maylie S Sainte Fleur) my Zelle profile. After the phone call something didn’t sit right with me but since the whole incident happened around 6pm, when I called the customer service number it was closed. I called first thing on 1/30/2024 to report fraud. BOA “investigated” for 1 day and sent a letter stating there was nothing further they could do. The only information they could give me was the receiver (scammer) used Chase Bank and there was no funds in the account to refund to me. BOA stated they would not further aid in retrieving my scammed funds.

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- Atlanta, GA, USA
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I called the number and they asked for my SSN. I gave them my name and zip code. I started to give them my SSN and stopped.

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- Vienna, VA, USA
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Says they called to assist with authorization code I requested. I made no such request over the past few days.

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- Pittsville, MD, USA
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Scammers represented themselves as representatives from Bank Of America and had me buy gift cards

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- Reno, NV, USA
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Received a letter via postal mail saying he had been sent a different letter containing a check back in October and if it had not been received it was likely lost in the mail or they didn't have the correct contact info. However there was no letter or check in October and if they didn't have the correct information how had he received this letter at his current address.

The letter asked him to call and update their records with his current address, so they can send him another letter containing a new check.

The letter itself looks very suspicious. While it does have the bank name and logo on it, it's been typed in multiple different fonts, fonts sizes, different colored text, and is not signed by anyone or any specific department.

When calling the number provided they said they needed to verify his identity and asked for his account number, social security number, birthday, phone number, email, and street address just to say they couldn't verify him with that info and he would have to take 2 forms of Id into the local office.

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- Apison, TN, USA
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I received multiple emails stating I had opened a new account with Bank Of America and to click a link, which I did not. These emails began in October of 2023, and continued through January of 2024. On January 16, 2024 I received an email stating my credit card application was approved. I did not apply for a credit card with BOA. I checked my credit report and nothing was listed so I again figured it was a scam, and ignored the email. Today, January 26,2024 I got a notice on my credit monitoring that I had a new credit card account post to my credit report. Sure enough, it is a BOA credit card, that I did not open. So now I'm going to go to a branch and report it and see what I can do.

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- College Park, MD, USA
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called pretending to be the bank. i hung up immediately

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- Staten Island, NY, USA
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Multiple emails have come from this account claiming an account has been open by me and showing its linking to additional accounts and people.

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- Montgomery, TX, USA
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Bishop Coleman called me and said I was a Bank of America winner of $8.5 million dollars plus s a 2024 Jerp Cherokee and $25,000.00 weekly for life. He was suppose to be the CEO and his assistant Donald Harris continued to call me and harass me for what he said was the Taxes I would need to pay to get my winnings. They gave me a badge number fo the ach one,Bishop Coleman 8846A USA and Donald Harris PP502 USA. They were able to get into my credit cards and changed my passwords paid some of the balances and then took the money back. This left me with overdraft fees and returned check charges. I am in the process of changing all my accounts and my bank account. Please help me.

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- Concord, NC, USA
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My wife received a text saying her card got declined claiming to be from Bank of America & it did look like a BOA alert text. It was actually not an active card but she didn't remember and it looked familiar. Then they call her and want to close the card down and send her a new one. They have our address and when she gives them her birth date, she gets a weird feeling and hangs up. They provided their "badge" # and full name. They said that they got her card from her apple wallet, which she really uses.

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- Murrieta, CA, USA
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I had an old bank of America card. I havent used it in years . So I received a letter stating i have a block on my account however. When i phoned i felt uneasy the ebtire call. I told the lady I would not be giving any information. She sent a code via text and i hung up. I plan on going to the police tomorrow.

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- Colorado Springs, CO, USA
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The scammer first texted messaged me saying that there was a fraudulent Zelle transaction on my Bank of America account. Then the scammer called me and tried to get me to change my username and password to my account and transfer money to Prince Thompson. I ended the call and called Bank of America directly and they said that both the text message and the phone call were fake. I froze my account, reported the text messages and blocked the phone number.

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- Lugoff, SC, USA
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email link and phone number to dispute account. Wanted account information, address etc

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