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Capital One

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Capital One Reports & Reviews (58)

I received an email from Capital One. The sentence structure and syntax were suspicious. I called Capital One to verify if they had sent the email and learned I had avoided a fraudulent request of my banking information. A copy is pasted here:

---------------the email -----------------------

Important Information About your Capital One account.

As part of our continuing effort to ensure we provide adequate security for your Capital One Online Banking.

Ensuring the safety and security of your account is our top priority. We’re providing this notification for your account to ensure top security.

We need you to certify your account immediately to avoid third party access.

Please Visit Here to Complete a One-time verification process.

Thanks for choosing Capital One.

Products and services offered by the Capital One family of

companies, including Capital One Bank (USA), N.A., and

Capital One, N.A., Members FDIC.

Dear Customer,

It has come to our attention that your Billing Information records are recently changed. That requires you to verify your Billing Information. Failure to validate your billing information may result to account termination.

To verify your billing information, Please Download Attachment and open in a browser to Continue. We value your privacy and your preferences...

Failure to abide by these instructions may subject you to Capital One account restrictions or inactivity.

Thanks,

Capital One Customer Support

Dear Customer,

It has come to our attention that your Billing Information records are recently changed. That requires you to verify your Billing Information. Failure to validate your billing information may result to account termination.

To verify your billing information, Please Download Attachment and open in a browser to Continue. We value your privacy and your preferences...

Failure to abide by these instructions may subject you to Capital One account restrictions or inactivity.

Thanks,

Capital One Customer Support

TM and copyright © 2016 Capital One Inc. 1 Infinite Loop, MS 96-DM, Cupertino, CA 95015.

- Louisville, KY, USA

I received a letter in the mail from Capital One stating that they we would be happy to research my request, but the would need my account number, Social Security number, date of birth, and case ID that appears at the top of this letter Case # 10002581510079. I spoke to Gladys at Capital One about this letter and she informed me that Capital One did not send this letter. And if they did they would not ask for my Account Number or Social Security number

I received a check that was supposed to be from Capital One. It looks real but I have no account with Capital One. It has my name and address on it. It does has an account number ending in four digits and reference number. It says it has security features on the check but I could not find any

I received a letter in the mail stating that they have been trying to reach me because they think a fraudulent credit card account may have been opened using my personal info. They wanted to talk to me and gave the number 8002397054. I called capital one and they know nothing of this. I believe this to be a scam

I received a letter from Capital One dated June 20, 2016 saying "thanks for contacting us about your Capital One credit card account issued by Capital One" The letter continues to request I provide my name, address, social security number and date of birth and contact 1-877-500-0761 to speak to a customer service representative. I called the number, since I do have a capital one account, and it said the number was not in service. I then contacted Capital One via online chat and telephone conversation and they confirmed that this was not from them and that I should report it to the ScamPulse.com. I have attached a copy of the letter for your record and review.

Sent me a letter from credit card company stating they needed my name current address account number and social security number date of birth and my case ID. I called the number on letter and they (Capital One) said this was a scam and to contact ScamPulse.com

- Sacramento, CA, USA

A man by the name of Patrik Maddas (claiming to be a Capital One Loan Officer) is not a Cappital One employee and is attempting to scam people. He contacted me through the number (732) 226-6188 ext 373 and left a voicemail. I called Capital One to verify this was a scam.

I then called back the number and a man claiming to be Patrik Maddas and a Capital One employee answered the phone.

- Hobart, IN, USA

I REC. A LETTER SAYING IT WAS FROM CAPITAL ONE. THEY NEEDED MORE INFO TO RESEARCH MY REQUEST. A LIST OF WHAT THEY WANTED WAS MY NAME, ADDRESS, ACCOUNT NUMBER, SOCIAL SECURITY NUMBER, DATE OF BIRTH, & THE CASE ID @ THE TOP OF THE LETTER #10002259985485 & THE LETTER HAD A NUMBER TO CALL 1-800-955-7070. I CONTACTED CAPITAL ONE MY SELF AND THEY CANCELED MY CARDS & ARE ISSUEING NEW ONES WITH NEW ACCOUNT NUMBERS. THEY TOLD ME TO REPORT THIS TO YOU.

- West Monroe, LA, USA

Someone with a middle eastern accent called me from1-386-213-8704, stating that they are with my credit card, Visa, wanted to give me a lower interest amount for being a good customer. He gave me the name Kevin Wright at ext. 057. I know that credit cards do not do that so I disconnected the call. I then called my credit card and had it cancelled, They will send me a new card with a new number.

- Washingtonville, NY, USA

Received an email from my credit company "Capital One" ( I thought) about my card info may have been stolen and they are issueing a new card with a new account but after going on my account on line, I did not see any alerts about my card being compromised. I started a chat and they found no isse with my account and was told to forward the email to them and to report this to you and to local authorities.

- Yakima, WA, USA

I just received a letter from Capital One credit card which I have not ordered. The letter says to fax my SS# and my address to a 1-866-927-7871. I went to Capital One web site and there is no fax number or regular number like this. It sounds like a scam to get SS#'s. Be Aware.

- Fernley, NV, USA

Received a phone call, and they said that they were calling from Capital One. They said that since I had a good reputation with Capital One, I could get a 6% lifetime interest rate, which was bogus. There were people in the background speaking in another language. I called Capital One and they confirmed it was fraudulent.

We Received a letter for Capital One that was asking for personal information and wanted us to fax it back to them. We contacted Capital One and they said that they did not send it out and that is not the way they handle Fraud on a account.

- Columbus, IN, USA

letter statement saying to enclose my account number and I have no files with *** *** they told me its fraud letter came to me to report to you guys

On March 18, 2015 I received an email notifying me that I was approved for a $4500 loan through *** ***, so I called to discuss the loan and they told me that they would wire the funds on to a debit card if I had one, which I did, so they told me that I had to pay $32 for electronic transfer due to some federal law, so they told me to go to Moneygram and to call them once I get there and they would tell me what to put on the form, so i did. they told me once i sent the money to call them with the receipt number and then they would load the money on my debit card. Once I called with the receipt number they told me that the money would be loaded within the hour. So I let 2 hours go by then they called me and gave me the Loan Confirmation number (***) then they told me to write down the following which was what was going to be loaded on my debit card: Transaction #1 *** for $2,000, Transaction #2 $2,000 & Transaction #3 $545.00. Now after I wrote down this information and they told me that the funds would be on my debit card by 5pm, they told me that since my credit score was low, in order for them to get me this loan they had to up my credit score to 620 with meant i had to pay them $288 before I could get the loan, Talking about "Heated" . I asked him to please refund my $32 because I am not comfortable with this loan, I went on to express to him how I thought they were scamming me, and he said the Funding Manager said he would immediately refund me my money, and I told him how it was a shame that people have jobs that consist of robbing innocent people of their money. He then called me a loser and said that out of 8,000 people he deal with on a daily basis that I was the only who didn't want to pay $288 for get a $4500 loan, he started using profanity and I was livid!!!!!! so after he cursed me out and hung up on me, ( Yes the Funding Manager - *** ***). I called the number back to speak to the original person *** *** that sent me to MoneyGram, I only called back to make sure my money was going to be sent back to me, so i asked ***, when can i expect my refund of $32 and he said " oh, we don't do refunds" I said listen to me, *** said that he was going to refund me my money and i just want to make sure that i am getting my money back that you people scammed out of me and he told me no, that i was not getting my money back, of course by this time my head is actually spinning, I told him that I was going to take legal actions and I that i was going to report them to the BBB and he hung up on me. I called back the next day, trying to get my money, and they guy was yelling in the phone, crunching on chips or something in my ear while talking to me where I ouldn't even understand what he was saying because he was eating in my ear and I told him, that I was convinced that they were scammers because what professional place of business yell at the customers and eat loudly while talking to a customer? so I told them again that I would not be calling back that I would just going to report them. Now, I am hoping that you (BBB) will be able to get these people of of Business, they're job is to rip people off an it is so not right. I am sure I am not the only one and I am also sure the innocent people have lost far more money than $32 from these bad people. Also, I tried calling the number back today and it is out of Service, I'm really not surprised! These People Need to be STOPPED!!!!! This is my Story! Thank you

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