Sign in  

Card Services

Sharing is caring! Are you having problems with Card Services? Use ScamPulse to file a complaint.

Card Services Reports & Reviews (91)

- Lafayette, IN, USA

HI, I called the fraud department of my credit card company to report activity I experienced Monday, in talking with him he requested that I submit a written claim to my local BBB.

Over the past few month (more than 6 months) I have received pre-recorded phone calls from something called "Credit Services". The phone number that shows up on my caller-id is typically a local number that is a cellular phone number. I have called the numbers back at times to see who answers on the other end and it is typically a person who owns a cell phone with this number. Monday, when I received this call from phone number (765) 426-9391 around 10:43 AM EDT I proceeded to hit the "9" button as the message told me to which then put me in contact with a live person. Upon reaching this person I requested information as to why I was being contacted by them, how they got my contact information and how to be removed from this list. The person proceeded to tell me that they have been hired by Experian credit reporting agency on behalf of Visa, Mastercard, Discover and American Express to work with card holders to lower interest rates and payments in an effort to pay balances off faster. This person proceeded to tell me he needed to confirm my Capital One credit card information and he gave me the last 4 of my credit card information and asked me to confirm the card number starting with "5" which is my Mastercard and "4" for my Visa along with the last 4 digits of my SSN. I, at that point, asked if why he needed to confirm this if he already had my card information. He then went on to tell me he understands my hesitation but again, he has been hired by Experian on behalf of the credit card company's to contact me and work with me on making these changes. At this point I confirmed the card numbers and expiration dates for both of my credit cards. Within a few seconds of this information being provided by me, he came back with my balance and most recent payment information. Along with this information he provided my current interest rate on each of these cards, he then told me he needed to forward this information along to the department who reviews the accounts and works out the new interest rate and payment. He then asked if he could call me back in 10 minutes, due to work related commitments I told him I would not be available until after 3PM EDT.

Around 4PM I received a call back from (317) 200-0001 and the person announced themselves as Mark Hudson, employee number 0011 which he then claimed to be the last 4 digits of his SSN. At this point he proceeded to repeat my balance, payment and interest rate information back to me and then proceeded to tell me his company's 3 commitments:

1. Save me up to $2000 every 6 months by lowering my interest rates and monthly payments therefore allowing more of my payment (I typically pay more than the month minimum) towards the overall balance.

2. Lower my current interest rate

3. Lower my current monthly minimum payment

I asked if these commitments would be provided to me in writing and he confirmed, yes, it would be mailed the next business day. He then went on to try to explain to me how they are paid for this service being offered to me by this company. This was very hard to understand because this person had a very thick accent but it had to do with they would charge my credit card at some point. This charge would be ~$1800. They would not be collecting debit or checking account information from me to pay this expense, it would be charged directly to my credit card.

To start this process, he wanted to confirm my names on the card by asking me this information and my mailing address, again asking me for this information, I confirmed both of these pieces of information. At this point, my office phone rang and I told him this, he insisted on holding as oppose to calling me back or providing me with a phone number to call him back-I put him on hold and then hung up on him. Within 10 minutes of me doing that I was called back from the following numbers:

(317) 200-0001 (2 times)

(800) 955-7070 (3 times)

(317) 200-0001 (2 times) leaving 2 messages that was captured by my voicemail (no actual voice message).

I have not heard back from this person since 4/25/2016 when I spoke to him around 4PM EDT and I immediately called my credit card company to report this to the fraud protection group.

I have talked to several people regarding this incident and these initial recorded phone calls are being made with the same scenario in that they are coming from what appears to be local cell phone numbers.

If you need additional information, please feel free to contact me either via email at *** or ***

Hopefully I have provided enough information that you are able to take recourse on these people.

Thank you,

*** ***

- Green Bay, WI, USA

Left message that this is their last notice to lower my credit card interest rates.

- Cleveland, OH, USA

I received a call yesterday from Card Services. The caller had an accent. The phone number on my caller 216-510-9141. Stated they could lower my credit card interest rate. I asked how much it would be. The caller said don't worry we are trying to help you. He just needed some information. I gave out the last four digits of my social security number. I also gave two credit card numbers. I have contacted both of my credit card companies.

"Credit Card Services or Card Services or Credit Services." Call on my home phone by "Anna Santou" offering to lower my interest rates. She seemed to have my credit report already. Conference call made to my card, my information was shared, then had to e-sign promise to pay 4 monthly installments or $223.50 for the service. Supposed to get me 6.99% for life or 0% for 60 months. After i never received those interest rates in the mail I knew. I closed all my account. The card we were working on is not the card the fraudulent charges showed up on. She was able to open another credit card account in my name also. Now I am being harassed on my cell phone and threatened to be sent to collection which will truly mess up my credit. I am not sure if I am liable since I signed something, which I have no paperwork or proof of what was promised.

- Feeding Hills, MA, USA

Received a phone call to reduce credit card debit. The person on the phone had a partial credit card number along with balances and last payment. Hung up with me to get more information and after the hang up continued to call me from at least 4 different phone #'s. After about 15 minutes I picked the phone up to tell them to stop. The calls have seemed to stop. The phone #'s they called from were 978 237 9508, 323 524 0755, 843 748 9641 and 786 418 1243. The company name they gave me was Card Services and a name of Paul Blake.

Caller ID Number: 1.657.202.6675

Caller states company name is Card Services, calling from Vancouver, BC

December 29, 2015 @ 4:05 PM

I receive this type of call at least twice(2x) a week using different Caller ID Nos.

Got a call that was a recording at first and then a woman named Heather came on saying they could lower my credit card interest. After that a man came on, very hard to understand, and he wanted my credit card number and I told him NO.

- Allentown, PA, USA

well card services call me n said that they wanted to know if I would like to lower my rate to 6.9 on my capital one acct.. n I asked them if they were with capital one they said yes I asked this 3x during our talk then they said they could locwer my acct to 6.9 for a fee I said again u with capital one they say yes .. then they recorded our conversion n asked me all the ?'s n I said yes after that they switched me to someone else thay had all my info when they talk to me .. so they sent me to a avidsor n he call capital one gave them all the info all I gave them was the last 4 of my ss when he asked me .. at the end of the call they said something else to me about other cardsn then I say no I didn't want it .. told me I was going to get bill for the amount n if I didn't pay it they would try to collect other ways .. only thing I have is there phone number 843-748-9641 when I hung up they keep calling me back for over 45 mins off n on after I say I was contaching u they stop calling ..there suppose to bill me in jan. 2016 ..I call capital one n they said they couldn't promise me that .. n was told to forward the bill when it camr to there abuse acct.. .. please let me know what I'm going to do on this .. due to the fact there not going to get pay by me that's for sure

- Evansville, IN, USA

"Deeply accented "foreigner" called to tell her she has the chance to lower her credit card interest. She said she doesn't need his services. He kept harassing her telling her he will shut down her credit cards with the push of one button if she doesn't accept this offer. He claimed to be with Experian well as other agencies. He continued with threats against her as well as her credit cards. Consumer hung up on him and called BBB.

- Bidwell, OH, USA

I received a call offering me a zero percent credit card from "Card Services". Their phone numbers wree 855-563-4437 and 855-563-4431. they took $200 out of my account. I have received nothing. I am working with my bank, Ohio Valley in Gallipolis, OH to get the money back. I closed my account.

Repeated calls from *** at *** ***, offering to effect my credit card rates, of which they know nothing about. The automated phone call uses a caller ID that is my own number and name. I find the hijacking of my number illegal.

Once you talk to a person, I suspect in India or such, they refuse to remove your name from the call list or hang up when you ask to speak to a supervisor to have your number deleted.

I am most troubled with their ability to hijack my phone number and have it displayed on my caller ID. What else can they do with that number?

Check fields!

Report Card Services


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Card Services Contacts

If you know any contact information for Card Services, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New