Card Services Reports & Reviews (91)
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If you know any contact information for Card Services, help other victims by adding it!
Country United States
Victim Location IN 47909, USA
Type of a scam Credit Cards
Over the past few month (more than 6 months) I have received pre-recorded phone calls from something called "Credit Services". The phone number that shows up on my caller-id is typically a local number that is a cellular phone number. I have called the numbers back at times to see who answers on the other end and it is typically a person who owns a cell phone with this number. Monday, when I received this call from phone number (765) 426-9391 around 10:43 AM EDT I proceeded to hit the "9" button as the message told me to which then put me in contact with a live person. Upon reaching this person I requested information as to why I was being contacted by them, how they got my contact information and how to be removed from this list. The person proceeded to tell me that they have been hired by Experian credit reporting agency on behalf of Visa, Mastercard, Discover and American Express to work with card holders to lower interest rates and payments in an effort to pay balances off faster. This person proceeded to tell me he needed to confirm my Capital One credit card information and he gave me the last 4 of my credit card information and asked me to confirm the card number starting with "5" which is my Mastercard and "4" for my Visa along with the last 4 digits of my SSN. I, at that point, asked if why he needed to confirm this if he already had my card information. He then went on to tell me he understands my hesitation but again, he has been hired by Experian on behalf of the credit card company's to contact me and work with me on making these changes. At this point I confirmed the card numbers and expiration dates for both of my credit cards. Within a few seconds of this information being provided by me, he came back with my balance and most recent payment information. Along with this information he provided my current interest rate on each of these cards, he then told me he needed to forward this information along to the department who reviews the accounts and works out the new interest rate and payment. He then asked if he could call me back in 10 minutes, due to work related commitments I told him I would not be available until after 3PM EDT.
Around 4PM I received a call back from (317) 200-0001 and the person announced themselves as Mark Hudson, employee number 0011 which he then claimed to be the last 4 digits of his SSN. At this point he proceeded to repeat my balance, payment and interest rate information back to me and then proceeded to tell me his company's 3 commitments:
1. Save me up to $2000 every 6 months by lowering my interest rates and monthly payments therefore allowing more of my payment (I typically pay more than the month minimum) towards the overall balance.
2. Lower my current interest rate
3. Lower my current monthly minimum payment
I asked if these commitments would be provided to me in writing and he confirmed, yes, it would be mailed the next business day. He then went on to try to explain to me how they are paid for this service being offered to me by this company. This was very hard to understand because this person had a very thick accent but it had to do with they would charge my credit card at some point. This charge would be ~$1800. They would not be collecting debit or checking account information from me to pay this expense, it would be charged directly to my credit card.
To start this process, he wanted to confirm my names on the card by asking me this information and my mailing address, again asking me for this information, I confirmed both of these pieces of information. At this point, my office phone rang and I told him this, he insisted on holding as oppose to calling me back or providing me with a phone number to call him back-I put him on hold and then hung up on him. Within 10 minutes of me doing that I was called back from the following numbers:
(317) 200-0001 (2 times)
(800) 955-7070 (3 times)
(317) 200-0001 (2 times) leaving 2 messages that was captured by my voicemail (no actual voice message).
I have not heard back from this person since 4/25/2016 when I spoke to him around 4PM EDT and I immediately called my credit card company to report this to the fraud protection group.
I have talked to several people regarding this incident and these initial recorded phone calls are being made with the same scenario in that they are coming from what appears to be local cell phone numbers.
If you need additional information, please feel free to contact me either via email at *** or ***
Hopefully I have provided enough information that you are able to take recourse on these people.
Thank you,
*** ***
Victim Location WI 54303, USA
Type of a scam Credit Cards
Victim Location OH 44128, USA
Type of a scam Credit Cards
Type of a scam Credit Cards
Victim Location MA 01030, USA
Type of a scam Credit Cards
Type of a scam Credit Cards
Caller states company name is Card Services, calling from Vancouver, BC
December 29, 2015 @ 4:05 PM
I receive this type of call at least twice(2x) a week using different Caller ID Nos.
Country United States
Victim Location PA 18104, USA
Type of a scam Credit Cards
Victim Location Evansville, IN 47712, USA
Type of a scam Credit Cards
Country United States
Victim Location Bidwell, OH 45614, USA
Total money lost $200
Type of a scam Credit Cards
Once you talk to a person, I suspect in India or such, they refuse to remove your name from the call list or hang up when you ask to speak to a supervisor to have your number deleted.
I am most troubled with their ability to hijack my phone number and have it displayed on my caller ID. What else can they do with that number?