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[email protected] Reports & Reviews (2)

• Aug 05, 2023

My son re-installed Windows on his PC and needed to download a new copy of Webroot anti-virus software because it was already paid for. Not thinking, we forgot that we purchased this from Best Buy Geek Squad and going fast we mistakenly went to what we thought was a legitimate Webroot website.

The site was titled:

"Redownload or Get Your Keycode - Enter Your Product Key Setup".

When you go there a page then comes up asking for:

* Activation code
* Name
* Phone number
* Email

We provided this and about 5 minutes later we get 3 phone calls and a voicemail from Ojai, CA (+1 805-669-3501). I was too busy working on the computer to answer the phone figuring it was spam anyway.

We realized our mistake and went to the Best Buy site and downloaded the Webroot software. All good on that end.

I went to phone and played the voicemail and was shocked that he said he was from Webroot. The voicemail said:

"Hi this is Ralph and I am calling from Webroot. Please give us a call if you need assistance. We are here to help. Thank you and have a great day."

The lesson learned is that the bad guys are getting your info through this "Sponsored" website:

webstore.getsecuredsetup.com

The URL is:

https://webrootsecurity.netlify.app/?tk=9PIFKi1vwyl3EqJTAULS4soDRBjuntXM

I blocked the phone number.

Thank you.

PS: If people already know of these guys and have their phone number why are they not stopped?

• Jul 27, 2023

Target experienced virus and attempted install Webroot Anti Virus. Prodouct would not install but provided contact number for help

. Adam Parker, Ryan Green, James Decosta lead target to believe hat they were Webroot Support and asked for 199.99 dollars to remove virus and stall Webroot. Taget aggreed. The men proceded complte the job online-may have gotten my personal info and installed spyware. James hold target that her card declined. She refused to provide a second card, but agreed to call her credit card company then call him back after it was agreed that the credit card company would release the payment (this is when James provided her with an invoice and to ask for James). She got off phone and called her credit card company. The credt card company refused to release the payment and told the target that the service provider had low ratings, had been reported to the Better Business Bural. The Target did not call Wixxfix back. She did some research on Wixxfix One of the above named men texted the Target asking to be paid. The Target shared what the credit card company told her, said that she was sorry and could no longer do bu a iness with he, and blocked his number. I have to get PC checked for Spyware, they most likely know where I live.

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